were a product check-list, life would be so easy, unfortunately it's not. - "emergent use of social software" - gets to how social software is used, not so much what it is. There's no tag/bookmark capability and the social networking capability is mediocre. search/social distance, MySite) are credible. MORE >>

www.21publish.com       CA    AbsoluteBUSY  absoluteBUSY - Online CRM software" is a web based CRM solution for contact management, marketing and sales support, project tracking and other CRM (customer relationship management) related tasks.  single Gantt chart or calendar view and task-list alone are not enough - software projects need more.  MORE >>

in his report, Enterprise Social Networking 2010 Market Overview. With enterprise social technologies, buyers must now assess vendors pursuing three distinct strategies: commoditization, horizontal and vertical solutions, and integration with adjacent technologies.” The use cases for collaborative platforms were interesting.   MORE >>

While a bit light on details, I'm not going to complain about this positive story in the ITPro section of the Fairfax newspapers about two packaging manufacturing companies using enterprise social software to help their bottom-line. They are expecting to expand this to a total of 1,000 people by the end of June. MORE >>

New features of Socialtext - Signals and Desktop Follow me on Twitter. Part of my talk was around ROI where I had the opportunity to speak about why ROI is so difficult for social software. However, an ROI can be used to get a social software project approved. Social interaction is different. Web 2.0 MORE >>