Here is the first in a series of session notes for  KM World 2010  and  Enterprise Search Summit 2010. attended the workshop, Designing Social Search in the Enterprise. Even as large companies have scaled up their investment in search and intranet development, one key ingredient is missing: the people.

The Business of Knowing The Communication Strategist The Connectbeam Social Computing Blog The Content Economy The Epicureanist The Future of Communities Blog The Network Thinker The Obvious The Office Weblog The Parallaxview The Shed 2.0 Addiction Study | Main | Using Darwin to Track Social Media Buzz » May 13, 2010 Can Enterprise 2.0

Social feedback. People and expertise search. UPA, Search. Architecture: two databases: social data (note feedback, social bookmarks, social tagging) profile database (profile properties, membership colleagues etc). Note: Wonder if there will be a bookmarket for Office client tools not just browser.

enterprise search, matter management, RSS, and so forth. I just saw an outstanding session on a real adoption and social collaboration success stories, from one of the biggest U.S. At its core, a social computing platform empowers knowledge workers by lowering the barriers to create, share, and find information. Not e-discovery.

enterprise search, matter management, RSS, and so forth. tools; address some of the many uses to which wikis and blogs have been put at Goodwin Procter; and discuss some lessons learned. and the progress made in adoption of these tools at Goodwin. Why are wikis better collaboration tools than emai. Not e-discovery.

We seem to be moving toward a consensus on what the key characteristics of social software in the enterprise context are.  Both Dennis Howlett and Rod Boothby have referred to it in recent posts, but the article is so essential to understanding the business value of social software that I think it is worth a closer look.  required).

tools can work for an enterprise of one, myself in this case. Then I looked at the tools I currently use for each major step before thinking about any further moves into the enterprise 2.0 RSS feeds, Twitter search, and Google Alerts are all excellent free resources. Pipl is a people search tool. tools.

I’m a fan of Charlene Li (formerly a Forrester analyst on social media, now independent), so was excited to see her kicking off the second half of the morning by talking about the connection between search and social technologies. Companies will be transformed from the outside in, by listening to their customers and communities.

Social media like blogs and wikis and online journals offer unique ways to capture, share and store an enterprise’s most valuable asset–the accumulated knowledge of its people, even those who have retired or moved on.  This is an opportunity too valuable to pass over lightly.  technologies to succeed. Technological Barriers 1. 

Knowledge Plaza is a new Web-based platform for enterprise search, social bookmarking, knowledge management, information brokerage and expert identification. Users can add internet bookmarks, documents and files, e-mails, contacts and references into the Plaza. Users rate content and this helps guide search efforts.

or any of the multiple other microblogging tools, microblogging is in some ways like instant messaging or text messaging but instead of it taking place one to one, it’s often one to many or many to many. People, on their own, will invent many different uses for such a simple tool, as they have with Twitter. Not anymore. Twitter).

The Business of Knowing The Connectbeam Social Computing Blog The Content Economy The Future of Communities Blog The Network Thinker The Obvious The Office Weblog The Parallaxview The Shed 2.0 there is a useful role for social activities at work, and enterprise 2.0 tools need to be developed to solve business problems.

knowledge management environment that mixes the power of a del.icio.us type tool with documents, workspaces, contacts, emails, tagging and some very innovative search and representation. Louvain La Neuve , 35 minutes south of Brussels hadn't featured on my Enterprise 2.0 radar. Knowledge Plaza is a Web 2.0

knowledge management environment that mixes the power of a del.icio.us type tool with documents, workspaces, contacts, emails, tagging and some very innovative search and representation. Louvain La Neuve , 35 minutes south of Brussels hadn't featured on my Enterprise 2.0 radar. Knowledge Plaza is a Web 2.0

similar question applies to search technologies (Desktop, Google and its competitors, search appliances, unstructured vs. semantic, etc.). » 17/10/07 | Technologies for knowledge management By Shawn. Follow me on Twitter. Filed in Collaboration. you would be hard press to find a simple answer. But thats unhelpful. An open door?

Emotions count » 27/09/07 | Social bookmarking By Shawn. One of the new practices that will be essential at a time when information volumes are exploding is social bookmarking. As readers of this blog you are probably already in the know about things like social bookmarking, weblogs and wikis. Thanks!

Knowledge-at-work Personal thoughts about learning, community and social affordances for knowledge creation « Beliefs around learning | Main | Knowledge sharing - a re-think » December 03, 2006 Social search - KM thinking Social search is touted as the next big thing for improving information retrieval, relevance and awareness.

Knowledge-at-work Personal thoughts about learning, community and social affordances for knowledge creation « About PKM? tag in Del.icio.us dgrey101 KM search Google boxMain | KnowingKnowledge - wiki » October 07, 2006 Library2.0 and KM The library 2.0 Library 2.0 Library2.0 meme Library 2.0 in wikipedia Library2.0

The user filtering landscape + The primary focus recently has been on the explosion of user generated content, with Wikipedia , MySpace , YouTube and many others just the vanguard of an immense wave of content creation, unleashed by accessible tools of production and sharing. Social search engines such as Eurekster and Yahoo!’s

Knowledge-at-work Personal thoughts about learning, community and social affordances for knowledge creation « KM on-line discourse | Main | Boundary objects revisted » June 11, 2006 An ecology behind the firewall How can business best use web2.0 tools? RSS enabled blog is the ideal tool for this. dream. Nice dream.

Knowledge-at-work Personal thoughts about learning, community and social affordances for knowledge creation « The essence of KM? If you are looking for bookmarks and references to KM related stuff, you may wish to subscribe to a Del.icio.us dgrey101 KM search Google boxlibrary2.0 But only if you build it well.

Knowledge-at-work Personal thoughts about learning, community and social affordances for knowledge creation « Conversation & knowledge | Main | Talking up KM » April 16, 2006 Collaborative tagging What is the role, place and benefits of emergent bottom-up classification? This interview covers open source tagging tools.

Knowledge-at-work Personal thoughts about learning, community and social affordances for knowledge creation « Classification - does it work? Brint KM Forum Conduct regular searches : Helps to have these fed into your aggregator. dgrey101 KM search Google boxThese have declined greatly over the years. Please try again.

Knowledge-at-work Personal thoughts about learning, community and social affordances for knowledge creation « CoP2.0 - January 2006 | Main | Structured Settlements3.0 ? dgrey101 KM search Google box» January 01, 2006 05 Retrospect A year where KM lay in limbo - poised on a knife-edge, will KM rise with the web2.0

Information Wants To Be Free A librarian, writer, educator and tech geek reflecting on the profession and the tools we use to serve our patrons Home About me Contact me CV Book Website Presentations SJSU Class Meredith Farkas Librarian, writer, teacher and tech geek. You can also search the feeds. and social software: Library 2.0

September 18, 2005 in KM , KM practices , KM tools , PKM | Permalink TrackBack TrackBack URL for this entry: [link] Listed below are links to weblogs that reference Finding the real KM : » Knowledge-at-work: Finding the real KM from My Weblog Link: Knowledge-at-work: Finding the real KM. dgrey101 KM search Google box

Knowledge-at-work Personal thoughts about learning, community and social affordances for knowledge creation « Conversation power | Main | Finding the real KM » September 17, 2005 Using social bookmarks Suggesting social bookmarks can be a very useful knowledge related practice. Here is my path so far.

Knowledge-at-work Personal thoughts about learning, community and social affordances for knowledge creation « Making knowledge | Main | Using social bookmarks » September 11, 2005 Conversation power Often wonder at the relative merits of conversation vs.connection - If Im connecting, Im not conversing most times.

Knowledge-at-work Personal thoughts about learning, community and social affordances for knowledge creation « Capturing tacit knowledge | Main | Sharing knowledge - do we know enough? dgrey101 KM search Google boxOver the past 6 years this collection has grown to more than 1500 pages(estimate). Value attracts all.

Knowledge-at-work Personal thoughts about learning, community and social affordances for knowledge creation « KM activities | Main | Social bookmarking - revisited » May 28, 2005 Practice or process? dgrey101 KM search Google boxSo does your company value strong process over practice? from The Obvious?