One of her areas of expertise, and the topic of this session (SPC 248), is “Measuring the Value of SharePoint 2010 Investments.”. This presentation was about "squishy" themes like alignment and story-telling and "hard" themes like ROI and metrics (which are squishy once you understand the assumptions behind the models). There MORE >>

With the barriers to use mentioned above 41% of respondents said that content use is a disappointing number from an ROI perspective. Much needs to be done here as this integration is critical for both SharePoint and for other social tools to provide real business value.  Vizit , maker of SharePoint.   MORE >>

In one of his more recent posts, FastForward colleague Jon Husband urges organizations to look past traditional return on investment (ROI) measures in today’s Enterprise 2.0 organization, because there are many intangibles that bring value to the organization. Straight ROI is difficult in Enterprise 2.0 Petouhoff, Ph.D., MORE >>

As It Inflects, Twitter Must Add Value to New Users, Faster - John Battelle’s Searchblog , May 3, 2009. TransUnion Provides Good Example of Social Media ROI - Portals and KM , May 20, 2009. The Social Software Value Matrix , May 6, 2009. LCG Enterprise Technology Blog: ROI on social networking? Value (87). MORE >>

attended a session on social business ROI. The panel featured clients discussing the business value received from their social software investments. As you will see, each of these cases in their own way demonstrates the value of social business but, of course, I was already convinced. There are 1.3 MORE >>