This has been due in part to businesses needing to figure out how Twitter can benefit the enterprise. For anyone that uses Twitter, Plurk, Identi.ca could take this entire post explaining what it is, but friend and Commoncraft founder, Lee LeFever, has done a fantastic job in his quick Twitter in Plain English video. Twitter). MORE >>

Personal InfoCloud « LinkedIn: Social Interaction Design Lessons Learned (not to follow) - 2 of 2 | Main SharePoint 2007: Gateway Drug to Enterprise Social Tools Overview The last couple of years I have had many conversations with a broad selection of mid-sized to large organizations. mindsets and tools. At the Enterprise 2.0 dollars. MORE >>

project or strategy please contact me: Email: jonmell at me.com Phone: +447973257146 Find out more about me Find Jon Mell on Linked In Find Jon Mell on Facebook Follow Jon Mell on Twitter Subscribe Subscribe in a reader Recent Posts Integrate Lotus Connections and Confluence Jive, Lotus Connections and Socialtext Use Enterprise 2.0 MORE >>

In the case of Socialtext client, McKesson, their Physician Practice Solutions support center was able to experience a dramatic 67% decrease in average speed to answer from 33 to 11 minutes. One reason for their results was their ability to leverage Socialtext as a better way to provide answers and information to their support personnel. MORE >>

It is relatively early in their use of Socialtext, but they are already achieving significant success. Sothe IT team set up Socialtext inside the company firewall. The Socialtext platform has profiles, a wiki capability, andinstant messaging. Sure services like Twitter, IM, etc. Socialtext is most certainly o. MORE >>