It seems there is mounting acknowledgment that knowledge work skills are hindering the adoption of Enterprise 2.0 tools.

In a recent article in CIO Australia -Enterprise 2.0 - What is it good for?

Eli Weir, CTO of Seattle-based Visible Technologies - “How helpful is it to replace overstuffed e-mail inboxes with a confusing jumble of wikis, blogs and RSS feeds?â€Â?

Web 2.0 and the Workplace : is the Enterprise 2.0 real? lists as a primary barrier:

“… transforming the skill set which is necessary for success in the workplace.â€Â?

In Barriers to Enterprise 2.0 Adoption:

Among other barriers talks about the education and training on the product suite

• Myth of easy to use and anyone can do it
• Differences in business use versus personal use
• Multiple methods of education; online, onsite, casting, and user guides
• Need pattern libraries for multiple use case implementations

Each of these is talking in terms of the adoptions of tools. We see this as a bigger than just around “the product suite.â€Â? In other words how do knowledge workers learn this new way of thinking, working, learning?