One of the reasons why I’ve been keeping my head down over the past few weeks has been our KM Method Cards project. Ok, they’re finally here! We’ve used them in a variety of activities with our clients, often in helping them to visualise and plan how they are going to operationalise their KM strategies. Enjoy! MORE >>

Introduction When it comes to user interface documentation, wireframes have long been the tool of choice. However, using traditional diagramming tools like Visio, OmniGraffle, and InDesign, most wireframes today look the same as their ancestors did from a decade ago – assembled with rigid, computer-drawn boxes, lines and text. MORE >>

This article is about a method drawn from storytelling that can help us build a better story about our product, unify teams, inspire design concepts and get us closer to evoking the pleasure, emotion and meaning of the experience we intend to deliver to users through the products and services we design. So, What’s the Problem Anyway? MORE >>

www.straitsknowledge.com blog articles how-to guides events publications book videos about KM Method Cards Ok, they’re finally here! One of the reasons why I’ve been keeping my head down over the past few weeks has been our KM Method Cards project. And now they are here! Enjoy! must-have for any serious KM practitioners. MORE >>

My confusion turned into empathy when I sat at a designer’s desk and watched for TEN MINUTES as the software tool launched on his out-of-date laptop. You may even equip one or more software tools with a library of reusable assets so that your team can create better design and deliverables, faster. What motivates you? What is it? MORE >>