In the case of Socialtext client, McKesson, their Physician Practice Solutions support center was able to experience a dramatic 67% decrease in average speed to answer from 33 to 11 minutes. One reason for their results was their ability to leverage Socialtext as a better way to provide answers and information to their support personnel. MORE >>

Contact Sales +1 (650) 331-7307 | Login Enterprise Social Software Blog Try Socialtext for Free All Posts Application Development Customer Success Enterprise 2.0 practitioners have learned that it’s a mistake to radically realign accountability within their organizations. is a “crock.&# Therein lies the Big Lie. MORE >>

Climateworks is commended for its SocialText-based wiki. Very few social business platform vendors featured in the awards, but it was good to catch this winner in the list, who are a SocialText customer. Incidentally, the NSW Department of Education is also a Socialtext customer (see below). An Elgg-based solution wins again. MORE >>

It is relatively early in their use of Socialtext, but they are already achieving significant success. Sothe IT team set up Socialtext inside the company firewall. The Socialtext platform has profiles, a wiki capability, andinstant messaging. Socialtext is most certainly o. Will the momentum continue? Denise on Hey Miki! MORE >>

Not only must the marketing team collaborate effectively, but it requires alignment with sales, continuous feedback from the field and iterative learning for entire organization. Socialtext customer Echo360 shares their success in a new case study : Mobilizing the entire team in unison. Get It Recent Posts Recent Comments Tags The C.R.M MORE >>