In this three part series I‘ve classified the evolving landscape of knowledge management into three categories. The first category is Leveraging Explicit Knowledge and is about capturing documented knowledge and building it into a collection - connecting people to content. Leveraging Collective Knowledge. Conversation. MORE >>

Sometimes we need a place of shared interest to build a communal practice, sometimes we need people to be committed members of a space to coordinate activities, some people like being part of a group, rather than on their own space, or both. The fact that they are separate does not prevent learning and knowledge sharing from happening. MORE >>

Best Practices. Yammer Events. Rewire How Information is Shared and Consumed in Your Organization with Yammer Groups. Yammer Groups provide a natural platform that allow you to share, learn and collaborate with the right colleagues in just a few basic steps. At Yammer, we highly encourage the use of public groups. MORE >>

Best Practices. Yammer Events. Hall & Wilcox Launches Yammer Memorably: With Cupcakes, Contests and Education. An example of a really creative launch came to my attention, and I just had to get to know the company that made its own Yammer shirts (and sent me one!), and baked Yammer cupcakes. Best Practices. MORE >>

However, the role and impact of social technologies in enterprises in general and knowledge work in particular are still not well understood, despite emerging scholarly works in this field. Our case investigates emerging communicative work practices on the ESN platform Yammer within Deloitte Australia. Permalink. MORE >>