Page 3 of 7 Previous | Next 
  • TONY KARRER  |  MONDAY, NOVEMBER 16, 2009
    [Knowledge, Knowledge Work] Dilbert Warns Me About Work Literacy
    Should the following Dilbert worry me about Work Literacy? Much of the idea of Work Literacy is to help people who need to keep up with how technology impacts knowledge work.
  • REFLEXIONS  |  SUNDAY, MAY 3, 2009
    [Knowledge, Knowledge Work] What’s Wrong with KM Definitions
    I think there are at least four problems with defining knowledge management: The more definitions the better. A definition is worthless without defining knowledge, knowledge work, knowledge worker, knowledge economy, knowledge economics, learning, learning organizations, information, information management, etc. On the other hand, I'm not sure that knowledge is what really matters.
  • TONY KARRER  |  WEDNESDAY, JUNE 18, 2008
    [Knowledge, Knowledge Work] Workshop Exercise Design - Help Needed
    I've just posted Identify Knowledge Work Tasks - Workshop Exercise which describes a workshop exercise that I'm considering using in several different workshops. Please help: Identify Knowledge Work Tasks - Workshop ExerciseI feel like it makes a lot of the discussion more concrete. I'm really hoping that folks will help me out by: a. telling me what they would say if they were in the workshop and b. giving me thoughts on the exercise itself.
  • PORTALS AND KM  |  FRIDAY, MARCH 8, 2013
    [Knowledge, Knowledge Work] My App Gap Posts for February 2013
    Preparing for Our New Era of Knowledge Work – McKinsey. The AppGap posts began toward the end of January 2008.    Here, I am primarily doing product commentaries with a few other things thrown in. Below are the ones for February. There will be more in March. Fortune 100?s s Top 20 Social CMOs. The Connected Enterprise Addresses Rising Business Complexity. My IBM Connect 2013 Session Notes. JackBe Makes Business Intelligence More Accessible and Robust with Latest Moves.
  • INFORMATION LITERACY WEBLOG  |  WEDNESDAY, FEBRUARY 4, 2009
    [Knowledge, Knowledge Work] Work Literacy
    I came across the Work Literacy blog "Work Literacy is a network of individuals, companies and organizations who are interested in learning, defining, mentoring, teaching and consulting on the frameworks, skills, methods and tools of modern knowledge work." and communication/work tools.
  • DAVE GRAY INFO  |  SUNDAY, JUNE 1, 2008
    [Knowledge, Knowledge Work] New Community - Work Literacy
    Work Literacy is a new online community created by Tony Karrer and Michelle Martin. The stated purpose of the community is to create “a network of individuals, companies and organizations who are interested in learning, defining, mentoring, teaching and consulting on the frameworks, skills, methods and tools of modern knowledge work.&#.
  • TONY KARRER  |  SATURDAY, NOVEMBER 22, 2008
    [Knowledge, Knowledge Work] ASTD TechKnowledge
    Session Hopping a Practical Guide General Session - New Work Literacies and E-Learning 2.0 These changes are continuously transforming the landscape for knowledge work. The results are in, and most knowledge workers are struggling to adapt to new forms of work and learning. In this keynote, Dr. Tony Karrer will look at the transformation of knowledge work into concept work and the implications for the roles and responsibilities of learning professionals.
  • ACTKM  |  WEDNESDAY, AUGUST 20, 2008
    [Knowledge, Knowledge Work] actKM Awards 2008 - Call for Nominations
    If you know of any public sector organisation that should be recognised for their knowledge work, please nominate them by following the nomination process, available on our Awards page , or have a look at our Awards Flyer. The actKM Awards are presented annually to Public Sector organisations that have achieved significant improvements in organisational capability, performance or sustainability through the application of knowledge-based projects or activities.
  • TONY KARRER  |  TUESDAY, APRIL 3, 2007
    [Knowledge, Knowledge Work] Corporate eLearning
    Corporate eLearning Blog posts related to Corporate eLearning: eLearning Tools - Wikis, Blogs and More in Corporate eLearning New Debate on Value of Blogs and Wikis in the Enterprise Open Source Business Model Knowledge Management Core Issues Use of iPods and other Mobile Learning IBM Taps Employees for Innovation Using Blog Like Tools Corporate Learning Laggards? Search - Implications on Knowledge Work Corporate eLearning Development: Learning2.0,
  • PORTALS AND KM  |  MONDAY, AUGUST 23, 2010
    [Knowledge, Knowledge Work] Traditional Intranets are so Nineteenth Century
    Oscar Berg posted a useful piece on why traditional intranets fail today's knowledge workers that I want to bring to your attention. Oscar starts with some useful stats on the increasing amount of knowledge-based work. He writes that a study by The Work Foundation estimated our workforce has 30 per cent in jobs with high knowledge content, 30 per cent in jobs with some knowledge content, and 40 per cent in jobs with less knowledge content.
  • KMEDGE.ORG  |  MONDAY, FEBRUARY 16, 2009
    [Knowledge, Knowledge Work] What KM Can Learn from Social Networking
    Savvy companies have been engaged in the management of knowledge for 20 years. More recently, communities of practice have become the platform for knowledge sharing. And how can we tap this energy to do a better job of enabling knowledge work? These issues will be the focus of APQC's next knowledge management community call , hosted by Jerry Ash , publisher of Smart People Magazine.
  • WORK LITERACY  |  SUNDAY, NOVEMBER 9, 2008
    [Knowledge, Knowledge Work] Concept Worker
    But then he describes how we’ve really moved on past that to a new age where the dominant value for most organizations are created by high-end knowledge workers working on concepts. But, I actually think we should be focused on the emphasis on the type of knowledge work and the type of workers. In other words… Concept Work and Concept Worker. The person in the call center does quite a bit of routine knowledge work.
  • WORK LITERACY  |  SUNDAY, NOVEMBER 9, 2008
    [Knowledge, Knowledge Work] Concept Worker
    But then he describes how we’ve really moved on past that to a new age where the dominant value for most organizations are created by high-end knowledge workers working on concepts. But, I actually think we should be focused on the emphasis on the type of knowledge work and the type of workers. In other words… Concept Work and Concept Worker. The person in the call center does quite a bit of routine knowledge work.
  • HAROLD JARCHE  |  WEDNESDAY, OCTOBER 2, 2013
    [Knowledge, Knowledge Work] Why do I need KM?
    ” This illuminates an observation made by Thierry deBaillon , which I have often quoted, “The basic unit of social business technology is personal knowledge management, not collaborative workspaces.” Collaborative knowledge work must be coupled with cooperative knowledge sharing. Cooperation, or sharing without any quid pro quo , is the foundation of personal knowledge management. The results of PKM can then be used in collaborative work.
  • TONY KARRER  |  MONDAY, NOVEMBER 10, 2008
    [Knowledge, Knowledge Work] Concept Worker
    But then he describes how we've really moved on past that to a new age where the dominant value for most organizations are created by high-end knowledge workers working on concepts. But, I actually think we should be focused on the emphasis on the type of knowledge work and the type of workers. The person in the call center does quite a bit of routine knowledge work. Certainly our work around Work Literacy is all about concept work and concept workers.
  • PORTALS AND KM  |  FRIDAY, MARCH 1, 2013
    [Knowledge, Knowledge Work] Blog Cases from 2005: Complete Listing
    Jack Vinson on Knowledge Management. Jim McGee on Knowledge Work. Over the past few weeks I have posted a series of case studies from people I interviewed in 2005 about their blogging efforts. Now as we move to 2013, I found it interesting to look back at the early days of business blogging. I only included cases from people who are still blogging now. These cases have not appeared on this blog before. Here is the list in order of publishing. Gautam Ghosh on Management.
  • TONY KARRER  |  SUNDAY, JUNE 1, 2008
    [Knowledge, Knowledge Work] Work Literacy Launch
    I'm very happy to announce that Michele Martin and I have just launched Work Literacy - a network of individuals, companies and organizations who are interested in learning, defining, mentoring, teaching and consulting on the frameworks, skills, methods and tools of modern knowledge work. When discussing new(ish) tools like blogs and social bookmarking, and discussing things like advanced search techniques, there's a gap in knowledge work skills.
  • THE FASTFORWARD BLOG  |  THURSDAY, AUGUST 12, 2010
    [Knowledge, Knowledge Work] The Failure of Traditional Intranets
    Oscar Berg posted a useful piece on why traditional intranets fail today’s knowledge workers that I learned about through Twitter and Marcia Conner. Oscar begins with some stats on the increasing amount of knowledge-based work. He writes that a study by The Work Foundation estimated our workforce has 30 per cent in jobs with high knowledge content, 30 per cent in jobs with some knowledge content, and 40 per cent in jobs with less knowledge content.
  • CLARK QUINN  |  WEDNESDAY, JUNE 18, 2008
    [Knowledge, Knowledge Work] Workshop Exercise Design - Help Needed
    I've just posted Identify Knowledge Work Tasks - Workshop Exercise which describes a workshop exercise that I'm considering using in several different workshops. Please help: Identify Knowledge Work Tasks - Workshop Exercise I feel like it makes a lot of the discussion more concrete. I'm really hoping that folks will help me out by: a. telling me what they would say if they were in the workshop and b. giving me thoughts on the exercise itself.
  • INFORMATION LITERACY WEBLOG  |  WEDNESDAY, OCTOBER 21, 2015
    [Knowledge, Knowledge Work] Information Literacy Instruction: What Can We Learn from Reading and Writing Research #ecil2015
    He highlighted relevant work in education, some of which he was going to talk about more. He moved on to research in online reading, mentioning particularly the work of Leu, who looked at information processing practice in online reading (e.g. Another example given of online reading research was by Kiili, a qualitative study which identified various reading patterns in learners working in pairs on a task (e.g.
  • REFLEXIONS  |  TUESDAY, SEPTEMBER 23, 2008
    [Knowledge, Knowledge Work] Adobe’s latest creative suite
    I've been thinking a lot lately about how documents need to be richer, more compelling and more evocative artifacts of knowledge work from page design to writing style. I'm really excited about new things people will be able to do in terms of both performance and productivity in CS4: swift workflows for interactive documents and rich knowledge assets rolling seamlessly from page to screen to portable devices.
  • THEORIA CUM PRAXI  |  SUNDAY, MAY 22, 2016
    [Knowledge, Knowledge Work] Working Out Loud – a book, a movement, a way of life
    I first came across the idea of making work visible in Jim McGee ‘s 2002 blog post Knowledge work as craft work , and the idea of “working out loud” in Bryce Williams ‘ blog post When will we Work Out Loud? I have used both as guides not only in how I get my own work done but in helping others understand how to get the most out of Enterprise Social Networks.
  • CLARK QUINN  |  SUNDAY, JUNE 1, 2008
    [Knowledge, Knowledge Work] Work Literacy Launch
    I'm very happy to announce that Michele Martin and I have just launched Work Literacy - a network of individuals, companies and organizations who are interested in learning, defining, mentoring, teaching and consulting on the frameworks, skills, methods and tools of modern knowledge work. When discussing new(ish) tools like blogs and social bookmarking, and discussing things like advanced search techniques, there's a gap in knowledge work skills.
  • NO STRAIGHT LINES  |  WEDNESDAY, JUNE 25, 2008
    [Knowledge, Knowledge Work] No Straight Lines / Lessons learned and learned lessons
    … a knowledge worker’s waste blog … Skip to content. I’m revisiting these ideas after sharing my thoughts about knowledge work as craft and the growth and development of young knowledge workers as craftsmen with the Work Literacy group. Before someone can start working in a craft, they must first learn the basics of the craft. As an apprentice, the reliance on existing knowledge is very high. Knowledge Management.
  • HAROLD JARCHE  |  TUESDAY, MAY 17, 2011
    [Knowledge, Knowledge Work] Jobs? We ain’t got no jobs
    Tweet If contract work seems like the only option, then start networking with co-workers and competitors. You can’t do this working 40 hours a week for The Man. The deck is stacked with laws supporting either employers and employees but the future of knowledge work is free-agency. It’s a shift that has certainly been helped by online freelance marketplaces such as Elance and Odesk, which have made it much easier for freelancers to find work worldwide.
  • TONY KARRER  |  TUESDAY, DECEMBER 1, 2009
    [Knowledge, Knowledge Work] 2009 Top Posts and Topics
    Discussion Forums for Knowledge Sharing at Capital City Bank eLearning Portal Integration Data Driven Notable Topics for 2009 Work Skills and Knowledge Work Work Skills Keeping Up? It’s interesting at the end of the year to go back through blog posts to see what my Best of 2009 is. I’ll also do a post similar to my post last year 2008 2009 that will look at my 12 eLearning Predictions for 2009. But for now, let me just focus on my Best of 2009.
  • PORTALS AND KM  |  TUESDAY, APRIL 20, 2010
    [Knowledge, Knowledge Work] Are There Best Practices for Enterprise 2.0 Adoption?
    I recently read a post, Why Best Practices Don’t Work for Knowledge Work , by my friend, Luis Suarez. Luis noted that he has been blogging about knowledge management for seven years and has yet to write a post on KM best practices.   He writes, “"Best Practices" are the worst thing you can apply to any kind of knowledge work. In contrast, he finds knowledge work, and enterprise 2.0
  • HAROLD JARCHE  |  TUESDAY, FEBRUARY 12, 2013
    [Knowledge, Knowledge Work] The connected leader
    They made an effort to share their knowledge and expertise more widely. . Leadership, like culture, is an emergent property of people working together. For example, trust only emerges if knowledge is shared and diverse points of view are accepted. Networked contributors (whether they are full-time, part-time, or contractors) do the bulk of the knowledge work at the edges of the organization. Cooperation makes for more resilient knowledge networks.
  • HAROLD JARCHE  |  SUNDAY, APRIL 27, 2014
    [Knowledge, Knowledge Work] Why PKM?
    Here is a short video introduction on why personal knowledge mastery ( PKM ) is becoming a required skill and mindset for professionals today. We continue to see that labour has diminishing value as routine work keeps getting automated. Your Work? All statistics in recent years show that knowledge work is increasing, while manufacturing work continues to decrease. This is the world of work for many of us.
  • HAROLD JARCHE  |  TUESDAY, SEPTEMBER 13, 2011
    [Knowledge, Knowledge Work] Informal learning is a business imperative
    Tweet In Part 2 of Social Learning doesn’t mean what you think it does , my colleague Jane Hart uses a very helpful diagram created by a previous colleague of mine, Tom Gram : Tom Gram’s diagram [reproduced below] shows that “ most work requires a combination of knowledge work and routine work. These characteristics of jobs and work environments call for different approaches to training and development.” [see complexity Informal Learning Work
  • HAROLD JARCHE  |  SUNDAY, MAY 1, 2011
    [Knowledge, Knowledge Work] Fix the workplace
    Tweet Higher value, paid work is increasingly complex and requires greater creativity. This is how the world works today. In a workplace requiring creative solutions to complex problems, learning and working must be integrated. We need to actually implement the notion of the often-quoted term “continuous learning&# Today, learning really is the work. This is what separates high value work from the stuff getting automated and outsourced.
  • TONY KARRER  |  MONDAY, SEPTEMBER 21, 2009
    [Knowledge, Knowledge Work] LearnTrends 2009 – Free Online Conference
    We will bring together people who look at different aspects of learning and knowledge work to understand better what's going on in those areas and how we should be thinking about this holistically. Communities and Networks Knowledge Management Corporate Libraries Talent Management come together to form a cohesive picture. Send an email to your work colleagues to let them know.
  • JOINING DOTS: BLOG  |  WEDNESDAY, JULY 5, 2006
    [Knowledge, Knowledge Work] Joining Dots: Blog: A life interrupted
    Do they think people should be working non-stop all day on pre-planned tasks (well they have to be pre-planned to avoid any interruptions) to maximise productivity? If that were true, wed have little use for collaboration or knowledge-sharing tools. This is the dilemma often facing projects aiming to improve knowledge work. This might work in a factory, where workers are required* to take allocated breaks at set times to maximise their physical output.
  • HAROLD JARCHE  |  WEDNESDAY, OCTOBER 2, 2013
    [Knowledge, Knowledge Work] Learning is the work
    Work is learning and learning is the work. Because the nature of work is changing. For example, automation is replacing most routine work. That leaves customized work, which requires initiative, creativity and passion. Valued work, and the environments in which it takes place, is becoming more complex. Professionals today are doing work that cannot be easily standardized. One framework for this is personal knowledge management.
  • THEORIA CUM PRAXI  |  SUNDAY, MAY 22, 2016
    [Knowledge, Knowledge Work] Working Out Loud – a book, a movement, a way of life
    I first came across the idea of making work visible in Jim McGee ‘s 2002 blog post Knowledge work as craft work , and the idea of “working out loud” in Bryce Williams ‘ blog post When will we Work Out Loud? I have used both as guides not only in how I get my own work done but in helping others understand how to get the most out of Enterprise Social Networks.
  • HAROLD JARCHE  |  FRIDAY, AUGUST 14, 2009
    [Knowledge, Knowledge Work] Aware Organizations
    Mark Dowds has released a white paper (PDF) on his new software venture, Brainpark , and knowing Mark, I’m sure it will be something completely different from the run of the mill software being sold for organizational productivity: If the twentieth century was shaped by automation and mass production, the twenty-first will be defined by those who can best curate knowledge.
  • GREEN CHAMELEON  |  THURSDAY, DECEMBER 17, 2009
    [Knowledge, Knowledge Work] Blog>> Competencies Redux
    I’ve started putting together some references on prior work on The Knowledge Bucket (this is a wiki reference resource for KM professionals), and it would be good if you could add references to any other work you know about. This was developed further by Abell and Oxbrow’s work for TFPL in 2001 ( Competing with Knowledge ). The British Standards Institute published ‘ Skills for knowledge working.
  • HAROLD JARCHE  |  SUNDAY, JUNE 23, 2013
    [Knowledge, Knowledge Work] Social learning is for human work
    This past week I came across the theme of the changing nature of work several times. As computers transcend many human capabilities and work is dehumanized , we must focus on the skills and abilities where humans excel beyond any imaginable machine capability. “Focus on the human factor,” says Gerd Leonhard , “If our work – and our output – is robotic we will soon be surpassed by intelligent software agents and machines.”
  • WORK LITERACY  |  THURSDAY, JULY 31, 2008
    [Knowledge, Knowledge Work] The New Skills
    I’ve been following the work literacy blog trying to get an idea of what other people think are the required skills for professionals in today’s workplace. My main research interest has been the process of developing and cultivating a personal learning network/environment and I’ve been pleased to see the work literacy blog devote some time to PLN/PLE. I have run surveys where I ask people to rate their knowledge work skills.
  • PORTALS AND KM  |  MONDAY, AUGUST 22, 2011
    [Knowledge, Knowledge Work] Review of Kate Pugh’s Sharing Hidden Know-How
    Kate Pugh, president of Align Consulting, has provided us with some useful guidelines on in her recent book: Sharing Hidden Know-How: How managers solve thorny problems with the knowledge jam. The book describes Knowledge Jam, “a facilitated collaborative method for helping organizations rediscover the fundamental discipline of knowledge transfer – the conversation.” and Knowledge Solution technologies. The book begins with a rationale for Knowledge Jams.
  • THE BAMBOO PROJECT BLOG  |  WEDNESDAY, AUGUST 31, 2011
    [Knowledge, Knowledge Work] Fear and Work
    "Fears about yourself prevent you from doing your best work, while fears about your reception by others prevent you from doing your own work (my emphasis).". Dealing with these internal fears and insecurities is key to us doing our best work. . Even more important, though, is the notion that when we are worried about how others will perceive us, this prevents us from doing our own work.
  • TRENDS IN THE LIVING NETWORKS  |  WEDNESDAY, APRIL 29, 2009
    [Knowledge, Knowledge Work] Which would you prefer to do your work without: email or ERP?
    While it runs the basic business processes of a firm, it is essentially linear and doesn’t facilitate the networked connections and communication that support the everyday work of a knowledge-based organization. Laurie proposed that it would be interesting to ask people in an organization which they would prefer to do without in doing their work: ERP or email. is about enabling knowledge work.
  • INFORMATION LITERACY WEBLOG  |  WEDNESDAY, JULY 23, 2008
    [Knowledge, Knowledge Work] Blog>> Sacred and Profane
    Last night on my way home I passed a migrant from mainland China of the deeply blue collar variety being very expressive on the phone in the way that only those unshackled by higher academics can be, and for some wayward reason I started reflecting on the “softening&# (I hesitate to say feminisation) of the workplace when it comes to knowledge work. Knowledge workers don’t seem to have that kind of gruff fun and trust building.
  • KNOWLEDGE MUSINGS  |  TUESDAY, JUNE 10, 2008
    [Knowledge, Knowledge Work] Work Literacy launched
    Here is something of relevance to anyone interested in making work better, both personally and collectively. Work Literacy Launched. June 1, 2008 - Tony Karrer and Michele Martin are pleased to announce the founding of Work Literacy. The most important contribution management needs to make in the 21st Century is to increase the productivity of the knowledge worker.” Okay, three items in one evening is tops after weeks of relatively low activity.
  • HAROLD JARCHE  |  THURSDAY, JANUARY 14, 2010
    [Knowledge, Knowledge Work] Work is learning, learning work
    My Twitter bio reads, “ Work is learning, learning work – that is all Ye know on earth, and all ye need to know [apologies to Keats ]. Some call it the knowledge economy or perhaps even the learning age. Whatever it will be called, our networks of networks are making life and work more complex. Formal training has only ever addressed 20% of workplace learning and this was acceptable when the work environment was merely complicated.
  • TONY KARRER  |  THURSDAY, SEPTEMBER 6, 2007
    [Knowledge, Knowledge Work] Have Work and Learning Changed or the Way We Do Work and Learning?
    I'm struggling a bit with the question of whether what we need to do around Work and Learning has changed or is it only that the Context and the Methods have changed. However, when I look at what I do day-to-day and what other people do day-to-day as part of their work and learning, I don't see it as really being different. Basically, I see us: Staying generally knowledgeable on about my industry, my job skills, etc.
  • HAROLD JARCHE  |  THURSDAY, APRIL 22, 2010
    [Knowledge, Knowledge Work] Instructional or Formal; whatever
    It shows that training & education (in the workplace) should concentrate on addressing a clear lack of knowledge and skills by using appropriate instructional interventions, well-established over the years. This is typically the area of performance support but also communities of practice, personal knowledge management, personal learning environments, etc. Informal learning (or whatever you want to call it) is a major opportunity for improving work performance.
  • CHIEFTECH  |  MONDAY, MAY 21, 2012
    [Knowledge, Knowledge Work] Genre analysis of how Yammer is used within Deloitte Australia
    In the context of knowledgeintensive work the propositions of improving communication, information sharing and user involvement seem particularly promising. However, the role and impact of social technologies in enterprises in general and knowledge work in particular are still not well understood, despite emerging scholarly works in this field. Our case investigates emerging communicative work practices on the ESN platform Yammer within Deloitte Australia.
  • TONY KARRER  |  WEDNESDAY, MARCH 5, 2008
    [Knowledge, Knowledge Work] Personal Learning Tools and Technologies
    Here are some of the links: Requirements of a PLE Framework Social Network Operating Systems Personal Work and Learning Environments (PWLE) - More Discussion Personal Work and Learning Environments PWLE Not PLE - Knowledge Work Not Separate from Learning Learning and Networking With A Blog (T+D article) Personal Learning Strategies Personal Learning Learning Systems EPSS and ePerformance Personal Learning for Learning Professionals - Using Web 2.0
  • REFLEXIONS  |  WEDNESDAY, NOVEMBER 21, 2007
    [Knowledge, Knowledge Work] Steve Barth | Reflexions: Typography as a KM Tool
    Self-Organization (personal knowledge management) SenseMaking (cognition, learning, KM & CI) Single Lens Reflex (autobiography) Toolbox/Toybox (gadgets, software, sites) Archives February 2010 January 2010 December 2009 November 2009 October 2009 September 2009 June 2009 May 2009 April 2009 March 2009 More.
  • KNOWLEDGE JOLT WITH JACK  |  THURSDAY, SEPTEMBER 22, 2011
    [Knowledge, Knowledge Work] Are we really ready for social?
    But when the basic model of providing tools doesn't work, and when the HR models of organization don't work, we have a long way to go. In short, if organizations continue to describe and rate roles based on old ways of thinking, knowledge work - and by extension any work that is "social business" - will continue to get marginalized. Two more articles sitting in my backlog of thoughtful pieces. Enterprise 2.0 prides itself on social business and collaboration.
  • HAROLD JARCHE  |  TUESDAY, JANUARY 14, 2014
    [Knowledge, Knowledge Work] Management in Networks
    Collaboration is working together toward a common objective. Implicit in many workplaces is that if you are not focused on the objective at hand, you are not doing any real work. They cannot see the potential of social networks for enabling sense-making and knowledge-sharing. Knowledge networks differ from company hierarchies. One major difference is that cooperation, not collaboration, is the optimal behaviour in a knowledge network.
  • HAROLD JARCHE  |  SUNDAY, FEBRUARY 23, 2014
    [Knowledge, Knowledge Work] Wirearchies are smarter than the sum of their parts
    Many parts of knowledge work have been routinized and standardized with the ongoing marriages of business processes and integrated enterprise information systems. What has not changed much yet is the adaptation of structures and culture to permit easily building flows of information into pertinent, useful and just-in-time knowledge, or fanning out problem-solving and accountability into networks of connected workers. In such a work environment, trust emerges.
  • HAROLD JARCHE  |  MONDAY, JULY 2, 2012
    [Knowledge, Knowledge Work] ICALT 2012
    The challenge for 21st century businesses is not saving 20th century jobs that will be automated and outsourced anyway, but focusing on creating more opportunities for creative work. There are practical models and frameworks that all businesses can use to connect work and learning. Our current models for managing people, training and knowledge-sharing are insufficient for a workplace that demands emergent practices just to keep up. NetworkedLearning Work
  • KNOWLEDGE JOLT WITH JACK  |  TUESDAY, SEPTEMBER 27, 2011
    [Knowledge, Knowledge Work] Slacker!
    Slack at all levels is necessary to make the organization work effectively and to grow. Projects and knowledge work need even more. It is the lubricant of change. Good companies excel in the creative use of slack. And bad ones can only obsess about removing it. - Tom DeMarco. Thanks to Frank Patrick for pointing to this one from Tom DeMarco and his book, Slack: Getting Past Burnout, Busywork and the Myth of Total Efficiency. It can't hurt to repeat this over and over again.
  • HAROLD JARCHE  |  SUNDAY, MARCH 2, 2014
    [Knowledge, Knowledge Work] Industrial disease
    In most cases our current models for managing people and supporting their knowledge-sharing are ineffective. Knowledge workers today need to connect with others to co-solve problems but the best tools to do this are often outside the enterprise. Sharing tacit knowledge in this way is becoming an essential component of knowledge work. In the network era, learning and working are tightly interconnected.
  • TURNING KNOWLEDGE WORKERS INTO INNOVATION CREATORS  |  TUESDAY, SEPTEMBER 11, 2007
    [Knowledge, Knowledge Work] Dancing around the IT Flower | innovation Creators
    Does this framework also acknowledge these mixed work processes and environments? These mixed environments would be in the “leaves&# “ad hoc apps&# and, especially, “process tools to add knowledge work&#. Transactional workers sometimes do knowledge work. Knowledge workers sometimes do transactional work. This will truly help workers “get work done&# !&#
  • TONY KARRER  |  TUESDAY, MARCH 24, 2009
    [Knowledge, Knowledge Work] Social Network Tools
    I'm hoping you can help a reader with thoughts and likely help others of us … A medium size nonprofit and lobbying organization is working on a designing and creating a social / work network for experts, students, volunteers who are willing to help through campaigning, lobby, sharing knowledge, working on solutions (writing documents).
  • NO STRAIGHT LINES  |  SUNDAY, JANUARY 3, 2010
    [Knowledge, Knowledge Work] Who is working for whom?
    I’ve been going through my archives pulling together my thoughts on the subject over the years and found the following, originally posted in April 2004 under the title “Employee-Employer Relations in a Knowledge Based Economy&#. I’ve long believed that the prevelance of knowledge work in organizations today will (eventually) fundamentally shift the employee – employer relationship. In your organization, who is working for whom?
  • HAROLD JARCHE  |  TUESDAY, NOVEMBER 17, 2015
    [Knowledge, Knowledge Work] the bridge from education to experience
    Given the dominance of knowledge work in the modern workplace, the cognitive apprenticeship model may provide some insight. While cognitive apprenticeship was originally designed for teachers working with students in a formal setting, it can be used in the workplace as well. In organizations where experts may be significantly more advanced in their skills than novices, there is a role for a knowledge journeyman. It is helping organizational knowledge grow.
  • HAROLD JARCHE  |  WEDNESDAY, MARCH 1, 2017
    [Knowledge, Knowledge Work] mastery and models
    Personal Knowledge Mastery. These disciplines have influenced my professional work which is based on individuals taking control of their learning and professional development and actively engaging in social networks and communities of practice. Personal knowledge mastery ( PKM ) is a framework I have developed over the past 12 years. The whole is greater than the sum of the parts as we build on the knowledge of others. The organization can help this knowledge to flow.
  • THE FASTFORWARD BLOG  |  THURSDAY, APRIL 29, 2010
    [Knowledge, Knowledge Work] Are Enterprise 2.0 Adoption Best Practices Useful?
    My friend, Luis Suarez provided the post, Why Best Practices Don’t Work for Knowledge Work. Luis noted that he has been blogging about knowledge management for seven years and has yet to write a post on KM best practices. He writes, “&# Best Practices&# are the worst thing you can apply to any kind of knowledge work. In contrast, he finds knowledge work, and enterprise 2.0 The senior people trying to sell the work did not want to hear this.
  • TONY KARRER  |  MONDAY, NOVEMBER 24, 2008
    [Knowledge, Knowledge Work] Evaluating Performance of Concept Workers
    Evaluator knowledge limit - In most cases, the person doing the performance evaluation knows less about the subject that the performer. To me this has heightened my sensitivity to the need for concept workers to reach out to people for knowledge work tasks in order to ensure they will receive a good evaluation. I'm coming to believe this is the most important Knowledge Worker Skill Gap.
  • HAROLD JARCHE  |  FRIDAY, JULY 17, 2015
    [Knowledge, Knowledge Work] automation and more
    If we can develop the economic structures necessary to distribute the prosperity we are creating, most people will no longer have to work to sustain themselves. The problem, however, is that without jobs, they will not have the dignity, social engagement, and sense of fulfillment that comes from work. marshallk – Automation of knowledge work. Every fortnight I curate some of the observations and insights that were shared on social media.
  • HAROLD JARCHE  |  WEDNESDAY, APRIL 29, 2015
    [Knowledge, Knowledge Work] digital transformation skills
    Oscar Berg has further developed his digital collaboration canvas that describes nine capabilities required for collaborative knowledge work. Oscar’s original work on this subject was part of my inspiration while working on a way to describe the required facets on an enterprise social network (ESN). I described how I developed the framework, based on the work of Oscar and others, in a presentation at the Learning Technologies conference in 2014.
  • HAROLD JARCHE  |  MONDAY, FEBRUARY 10, 2014
    [Knowledge, Knowledge Work] The Seek > Sense > Share Framework
    Simple standards facilitated with a light touch, enables knowledge workers to capture, interpret and share their knowledge. Personal knowledge management is a set of processes, individually constructed, to help each of us make sense of our world and work more effectively. But what we loosely call knowledge, using terms like knowledge-sharing or knowledge capture, is just an approximation. Good curators are valued members of knowledge networks.
  • NO STRAIGHT LINES  |  WEDNESDAY, JUNE 25, 2008
    [Knowledge, Knowledge Work] No Straight Lines / Technology makes it easy to remember,' the trick is learning how to forget
    … a knowledge worker’s waste blog … Skip to content. Just over a year ago, I wrote the following: My early days in Knowledge Management included a lot of time developing, deploying, and getting people to use “knowledge repositories.&# (At least trying to get people to use them.) I finally realized one day that the problem has become not, “How do we remember all this knowledge that we’ve learned?&# Knowledge Management.
  • PORTALS AND KM  |  THURSDAY, MAY 2, 2013
    [Knowledge, Knowledge Work] My AppFusions Blog Posts for April 2013
    As I mentioned, I am working with the  AppFusions  team on the re-launch of their blog,  Connecting the Enterprise --technologies and people daily. Making Enterprise Collaboration Work. McKinsey on Preparing for a New Era of Knowledge Work. It is an “ongoing resource and viewpoint from AppFusions on the value of connecting business and engineering systems.”.
  • HAROLD JARCHE  |  TUESDAY, SEPTEMBER 14, 2010
    [Knowledge, Knowledge Work] Fluctuating support networks
    In Exploring the informal organization in knowledge work: A grounded theory of fluctuating support networks (2008), Judith concludes [my emphasis]: The study contributes to management praxis by raising awareness and offering insights into the practical value of fluctuating support networks and their power to rehumanize the knowledge workplace. Tags: Communities Informal Learning Work
  • HAROLD JARCHE  |  WEDNESDAY, AUGUST 5, 2009
    [Knowledge, Knowledge Work] The marginalized training function
    I have little doubt that most knowledge work is becoming more complex if for no other reason than the fact that we have squeezed out most redundancy in our systems and have automated any tasks we can. The only good-quality, high-paying work that is left requires contextual knowledge, problem-solving and creativity for those “out of bounds cases&#.
  • HAROLD JARCHE  |  WEDNESDAY, AUGUST 11, 2010
    [Knowledge, Knowledge Work] Active sense-making
    Yesterday, during my presentation on personal knowledge management to IBM BlueIQ I was asked about the role of blogging in my own sense-making processes. This strikes me as the core of collaborative knowledge work. The activity of reading, writing and perhaps commenting helps to internalize some of the knowledge. For almost seven years, my blog has been where I try to make sense of my observations. I’ve called it my home base.
  • HAROLD JARCHE  |  MONDAY, JANUARY 14, 2013
    [Knowledge, Knowledge Work] You are not the only bee in the hive
    Since our default action at work is usually to turn to our friends and known colleagues for help, we need to share more of our experiences with others in order to grow our trusted networks. The more colleagues we can depend upon, the better we can get work done. Sharing tacit knowledge through conversations is an essential component of knowledge work. SocialBusiness SocialLearning Work
  • WORK LITERACY  |  TUESDAY, SEPTEMBER 23, 2008
    [Knowledge, Knowledge Work] Know Where You Can Find Anything
    As part of my presentations on Work Literacy and eLearning 2.0 - I discuss how learning and knowledge work are changed by things such as computers, mobile computing, the web, social media, social networks, access to people/experts through the web, and the flood of new tools. A post by Gina Minks - - where she discusses a quote from an inscription at FSU: The half of knowledge, is knowing where to find knowledge. on learning and knowledge work.
  • KNOWLEDGE JOLT WITH JACK  |  TUESDAY, OCTOBER 5, 2010
    [Knowledge, Knowledge Work] Measure the right things
    Each machine or work center should be running at maximum efficiency (meaning "up time" or products / hr or other measures). This usually drives each work center to run large batches because that makes them look very efficient - changeovers and setups are counted against their uptime metrics. The same measure drives the business to push additional work onto the shop floor to ensure everyone is "kept busy." What about in people or knowledge work environments?
  • TONY KARRER  |  WEDNESDAY, MARCH 25, 2009
    [Knowledge, Knowledge Work] Workplace Productivity
    One of the favorite quotes I used to use during presentations was Drucker - The most important contribution of management in the 21st century will be to increase knowledge-worker productivity. This is a big reason that I started Work Literacy. I firmly believe that all management and workplace learning professionals need to be constantly looking at how we can improve the performance of knowledge workers.
  • GREEN CHAMELEON  |  THURSDAY, JUNE 12, 2008
    [Knowledge, Knowledge Work] TownSquare … Social Networking and Social Computing R&D
    are tools and services that address in fundamental ways how people do knowledge work. It’s that simple … to do much of what we call knowledge work (other than filling in boxes on forms) people need to connect, talk, listen, point to sources and noodle together over ideas and new information. They look, in conversations, for ways to stitch information and knowledge together so that it becomes useful.Â
  • HAROLD JARCHE  |  WEDNESDAY, APRIL 23, 2014
    [Knowledge, Knowledge Work] Connecting Companies and Markets
    Management in the Network Era: It is only through innovative and contextual methods, the self-selection of the most appropriate tools and work conditions, and willing cooperation, that more productive work can be assured. The duty of being transparent in our work and sharing our knowledge rests with all workers, including management. Companies therefore need to push work beyond daily practice and out to communities and networks.
  • WEB WORKER DAILY  |  SATURDAY, SEPTEMBER 26, 2009
    [Knowledge, Knowledge Work] WWD Weekend Reading List
    Steve’s 2 Cents: “How to Make Knowledge Work Fun&#. Here are some interesting posts from around the ‘Net to catch up with over the weekend: Grow Smart Business: “If You Have Time for Meetings, You Have Time for Marketing&#. ReadWriteWeb: “Social Networking Use Triples from Only a Year Ago&#. All Facebook: “10 Less Known Facebook Features&#. Six Revisions: “Website Features That You Can Easily Offload&#.
  • TONY KARRER  |  THURSDAY, AUGUST 30, 2007
    [Knowledge, Knowledge Work] Horizontal Learning
    However, knowledge workers and learners are adopting other work and learning techniques and tools because they support knowledge work and learning AND because they are incredibly easy to use, thus, the adoption hurdle is low (see Adoption of Web 2.0 Interesting post. Horizontal technologies for learning. In the eLearning sector many vendors have created eLearning solutions primarily for educational institutions.
  • KNOWLEDGE JOLT WITH JACK  |  TUESDAY, APRIL 9, 2013
    [Knowledge, Knowledge Work] Stop Starting, Start Finishing
    The sequence is pretty familiar: make the work visible (because knowledge work doesn''t show itself naturally); limit work in process; find what blocks flow; and continue looking for ways to finish more work. I''ve had the Stop Starting, Start Finishing brochure / comic from Arne Rock and his team sitting in my briefcase ever since the Lean Kanban conference last spring. "I''ll I''ll read this on a flight," I thought. .
  • TRENDS IN THE LIVING NETWORKS  |  FRIDAY, JUNE 14, 2013
    [Knowledge, Knowledge Work] How technologies will expand and replace human work
    It begins by quoting me on the impact of technology on the world of work. One of the most transformative forces at work will continue to be connectivity,” says Dawson. You only have to look back at the impact of technologies such as the telephone and the internet on business and work. Now a large proportion of value is being created in knowledge work areas and this is where computers will move from being complementary tools to actually doing the entire job.
  • REFLEXIONS  |  SUNDAY, JUNE 17, 2007
    [Knowledge, Knowledge Work] Steve Barth | Reflexions: Accelerating Decisions and Innovations
    Self-Organization (personal knowledge management) SenseMaking (cognition, learning, KM & CI) Single Lens Reflex (autobiography) Toolbox/Toybox (gadgets, software, sites) Archives February 2010 January 2010 December 2009 November 2009 October 2009 September 2009 June 2009 May 2009 April 2009 March 2009 More. Richard Marrs and I will present our work on Sense-Making at the 11th annual KMWorld & Intranets Conference and Exhibition Nov.
  • HAROLD JARCHE  |  MONDAY, MAY 9, 2011
    [Knowledge, Knowledge Work] Virtual Trust
    Tweet Virtual work can significantly reduce useless meetings, eliminate commuting time and free up time for knowledge workers to focus on what is important: being creative and dealing with complex problems. Virtual work also changes the organizational dynamic. A key to learning and working collaboratively is trust. Trust is the glue that holds knowledge organizations together, not rules and regulations.
  • HAROLD JARCHE  |  SUNDAY, SEPTEMBER 30, 2012
    [Knowledge, Knowledge Work] Talent vs Labour
    Through the 1970s, owners moved jobs to Sun Belt right-to-work states. They automated, outsourced and worked to diminish the power of unions. If you want to be valued (and paid) in the network era, then you need to do work with high task variety, requiring continuous informal learning, and based on mostly implicit (tacit) knowledge that cannot be easily codified or shared. We’ve been lulled into the notion that information processing is knowledge work.
  • TRENDS IN THE LIVING NETWORKS  |  WEDNESDAY, JUNE 6, 2012
    [Knowledge, Knowledge Work] Will offices still exist in the future?
    In my keynote I talk about the driving forces of change in work and organizations, the changing nature of the workspace, and the leadership required to create the next phase of work. Until recently there were two major workspaces for knowledge work: offices and field work. When we think about the future of workspace, given the massive shift to distributed work, the question arises of whether centralized office will still have a reason to exist in the future.
  • HAROLD JARCHE  |  WEDNESDAY, NOVEMBER 28, 2012
    [Knowledge, Knowledge Work] The right information is not enough
    It has happened before with knowledge management and learning management systems. Each person is the indivisible unit of knowledge work. If the aim is to improve organizational knowledge, then people have to take time to make sense of it. Sense-making, or learning while we work, is too important to be managed by a single technology platform.
  • NANCY WHITE  |  SUNDAY, JULY 5, 2009
    [Knowledge, Knowledge Work] Skills for Learning Professionals…Part 2 | Full Circle Associates
    Home About Full Circle Contact Resources Wiki Full Circus Full Circle Associates connections for a changing world, online and offline… Jul 05 2009 Skills for Learning Professionals…Part 2 Published by Nancy White at 1:41 pm under community , knowledge sharing , learning , networks , reflection , social media , technology stewardship Update: Part 3 is here. Learning Community/Network Skills for Knowledge Workers and Learning Professionals First, some context.
  • NANCY WHITE  |  TUESDAY, JANUARY 19, 2010
    [Knowledge, Knowledge Work] Skills for Learning Professionals…Part 2 | Full Circle Associates
    Home About Full Circle Contact Resources Wiki Full Circus Full Circle Associates connections for a changing world, online and offline… Jul 05 2009 Skills for Learning Professionals…Part 2 Published by Nancy White at 1:41 pm under community , knowledge sharing , learning , networks , reflection , social media , technology stewardship Update: Part 3 is here. Learning Community/Network Skills for Knowledge Workers and Learning Professionals First, some context.
  • HAROLD JARCHE  |  WEDNESDAY, DECEMBER 19, 2012
    [Knowledge, Knowledge Work] PKM: the basic unit of social business
    The main benefits for networked organizations do not lie in the outcome from teams, but in individual knowledge acquisition, in the ability to connect with the right people and to access the right information at the right time. Instead of focusing on teams and communities, we must concentrate our efforts in providing workers with the right resources and knowledge to build their own connections. Teams are for sports, not knowledge work.
  • HAROLD JARCHE  |  MONDAY, APRIL 18, 2011
    [Knowledge, Knowledge Work] United by networked and social learning
    Tweet In technologies for collaboration and cooperation I looked at how the differences between structured/informal and goal/opportunity oriented activities influence the design of the work/learning environment. Work Teams need to get things done. An effective collaborative work team integrates work and learning while focused on delivering products or services. These are necessary to not only do the work but to prepare for the work to be done: emergent practices.
  • WWW.COGNITIVE-EDGE.COM  |  WEDNESDAY, NOVEMBER 7, 2007
    [Knowledge, Knowledge Work] Web 2.0 Podcast
    Podcast Earlier this month Jon Husband of Wirearchy interviewed me on a range of issues around social computing and knowledge management. For example, compnents include: Constant flows of information, hyperlinks, participation, interaction, social construction of knowledge, give and take, two-way flows, mass narrative and so on What, in your opinion, is the best definition of Web 2.0 on the area of professional activity known as Knowledge Management ?
  • HAROLD JARCHE  |  MONDAY, OCTOBER 22, 2012
    [Knowledge, Knowledge Work] Understanding behaviour
    In his book Drive , Dan Pink looked at rewards, consequences and motivation at work and showed that much of what we have taken for granted is just not supported by the research. Extrinsic rewards only work for simple physical tasks and increased monetary rewards can actually be detrimental to performance, especially with knowledge work. The keys to motivation at work are for each person to have a sense of Autonomy, Mastery and Purpose , as shown in this video.
  • HAROLD JARCHE  |  TUESDAY, NOVEMBER 5, 2013
    [Knowledge, Knowledge Work] networks are the new companies
    Economic value has been redistributed to creative workers, and then diffused through knowledge networks. In an interview with Stowe Boyd, Nilofer succinctly explains several of the pieces that must come together in structuring work in the network era. That tosses Ronald Coase’s work out the window. Networked workers do not need bosses as work becomes transparent. Workers today often have faster access to knowledge outside their enterprises.
  • TONY KARRER  |  MONDAY, MARCH 23, 2009
    [Knowledge, Knowledge Work] Share Best Practices - Patterns
    What works in my marriage won't necessarily work in -- and may even damage -- yours. The comments are also interesting but focus primarily on the word "best" vs. "leading" or "better" … overall the suggestion was to be very careful about assuming because something works in one situation it will work in others. customer satisfaction data) and provide knowledge workers (e.g.,
  • WORK LITERACY  |  SUNDAY, NOVEMBER 23, 2008
    [Knowledge, Knowledge Work] Evaluating Performance of Concept Workers
    Evaluator knowledge limit - In most cases, the person doing the performance evaluation knows less about the subject that the performer. To me this has heightened my sensitivity to the need for concept workers to reach out to people for knowledge work tasks in order to ensure they will receive a good evaluation. I’m coming to believe this is the most important Knowledge Worker Skill Gap.
  • WORK LITERACY  |  MONDAY, NOVEMBER 24, 2008
    [Knowledge, Knowledge Work] Evaluating Performance of Concept Workers
    Evaluator knowledge limit - In most cases, the person doing the performance evaluation knows less about the subject that the performer. To me this has heightened my sensitivity to the need for concept workers to reach out to people for knowledge work tasks in order to ensure they will receive a good evaluation. I'm coming to believe this is the most important Knowledge Worker Skill Gap.
  • KNOWLEDGE MUSINGS  |  WEDNESDAY, FEBRUARY 20, 2008
    [Knowledge, Knowledge Work] Eco-Friendly KM
    Knowledge is weightless - so it ought to exhibit a low carbon footprint, right? Well perhaps not, if you have to travel widely to gain or impart knowledge. Tacit knowledge, in particular, is not something that you can just download from the Web. Yet - even though we now have the technology for virtual working, there seems a great reluctance to take advantage of it and reduce travel.
  • TONY KARRER  |  TUESDAY, JUNE 26, 2007
    [Knowledge, Knowledge Work] Needed Skills for New Media
    not to mention in a world of Google as the interface to knowledge - what new skills, techniques and tools do we need? Knowledge Work - the ability to search for, synthesize, and disseminate information as part of work processes that captures personal value, builds network, and collects appropriate feedback Would it be fair to say that we have a responsibility to build these skills in ourselves?
  • TONY KARRER  |  WEDNESDAY, JANUARY 7, 2009
    [Knowledge, Knowledge Work] Top-Down Strategy
    It's left to the reader to interpret where they fit into their day-to-day concept work. Trying to fit any tool into the myriad of different work lives is really hard. It starts by looking at your key knowledge work: Roles Projects For myself, these might be: Roles Small Business Owner Manager Acting CTO Community organizer Expert / Speaker / Writer Client Advisor Family Vacation Planner Fine Dining Planner etc.
  • TONY KARRER  |  TUESDAY, SEPTEMBER 18, 2007
    [Knowledge, Knowledge Work] Time Spent on Blogging
    is how much time I spend on blog reading and writing and how anyone can work that into their already too busy life. I also got a form of this among the questions from the grad student (I'm slowly working through these.) Realize this is high, but much of my professional work is staying up to speed. A frequent question I get at the end of any presentation on eLearning 2.0
<< 1 2 3 4 5 6 7 >>