I’m struggling with the issue of incentives in organizations trying to promote improved knowledge management and more effective use of new collaboration tools such as blogs, wikis, and the like. Behind the talk is the assumption that we can treat knowledge workers as rational economic actors and that the proper incentives will produce the desired behaviors. Behavioral complexities of knowledge work. " You manage what you talk about. MORE >>

No, I am not suggesting measuring knowledge work from the perspective of "productivity." This link suggests a way of monitoring the health of a knowledge work organization. James Slavet has an interesting set of Five New Management Metrics You Need To Know on the Forbes technology blog. These kinds of ideas are geared towards organizations that have more knowledge workers - people doing work that you can't SEE. MORE >>

One of the ongoing (and growing) trends in the workplace is the personalization of work … how you, the individual knowledge worker, carry out the work, choose and use the tools with which it is carried out, and fit yourself into the attendant rhythms of collaboration and co-creation built up from processing constant flows of information. I am about to add another blog post (this one), which may be the beginning of a series on the personalization-of-work theme. MORE >>

When I get back to work on Monday (or more likely on Sunday night) I return to the reality of working in a fundamentally digital environment. As a knowledge worker, much of what I get paid for happens inside my own head. Before the advent of a more or less ubiquitous digital environment, however, that head work used to generate a variety of markers and visible manifestations. Copies were circulated and marked up by your manager and hers. knowledge work MORE >>

Jack Vinson was one of the people I consulted with when I first started my Portals and KM blog in 2004. Jack continues writes the blog, Knowledge Jolt with Jack , with the current tag line: “This blog is about knowledge management, personal effectiveness, theory of constraints and other topics. Jack was interested in knowledge management so he picked this topic. He had written regularly for the newsletter of the Association of Knowledge Work. MORE >>