Encouraging workplace practices like  personal knowledge management  is a start. Network Thinking : One major challenge in helping organizations improve collaboration and knowledge-sharing is getting people to see themselves as nodes in various networks, with different types of relationships between them. It’s all about networks.

” An essential part of enabling such an open organization is nurturing net work skills ; the abilities needed for individual knowledge creators who are simultaneously collaborative workers. IBM just published its 2012 Global CEO Study: Leading through Connections. There is a lot at stake here. Mark Fidelman in Forbes.

Here is an article in KM World, The knowledge movement: trends and opportunities, that begins with tag line, “The true success of KM is when it disappears, meaning that KM processes are embedded in workflow.”  Has it been that long since I first did what we “learned” was knowledge management? will take it one step further.

For example, Bing will now suggest friends who might be knowledgeable about a specific topic by considering their listed "likes" on Facebook. I have been writing a bit about the invasion of social capabilities into all online tools. Fairly soon this will no longer be news. Now that is a yawer.  percent lead over Bing’s 15.3

My next Personal Knowledge Management online workshop is scheduled for 11-22 June 2012. PKM PKM is also one of the topics for our social learning Summer Camp during July/August 2012. Here is a 10 minute video that covers PKM and gives an introduction to the workshop. It should help in deciding if this workshop is for you.

Senior managers who report using social tools, claim they are already improving productivity (76 percent), knowledge sharing among dispersed teams (79 percent) and the ability to quickly find information (72 percent). Some of the most encouraging findings about enterprise social concern exactly who is using the tools.

So now we look at what’s known about our knowledge. I’m trying to get my mind around how the information we’re finding out about expertise matches to the types of problems people face. Clearly, you want to align your investments appropriately to situations you face. You want someone who can guide some experiments.

Shel quotes Gautum, “BraveNewTalent hosts communities where people and organizations share knowledge and experiences, organized by professional topics and serves clients as a social media hub – bringing in content from other sources like Twitter, blogs or YouTube.”. Every since then we have stayed in touch. I could not agree more.

This is one of the big elements of knowledge work - you can't change it until you can see it. Tuesday and Wednesday at the Lean Software & Systems Conference found me full of interesting thinking and ideas. Almost too full. have been happy to run into and chat with people that I have known through their blogs or other online interactions.

Sitting behind Knowledge Graph is a 500 million entity ontology, with 3.5 So for the longest while, Google has been the boogie bear of taxonomists, with senior executives lying in wait to pounce on innocent taxonomy projects with the battle cry “why do we need a taxonomy, let’s just get Google!”

Sitting behind Knowledge Graph is a 500 million entity ontology, with 3.5 So for the longest while, Google has been the boogie bear of taxonomists, with senior executives lying in wait to pounce on innocent taxonomy projects with the battle cry “why do we need a taxonomy, let’s just get Google!”

New layers of control and supervision continue to appear, silos are created, and knowledge acquisition is formalized in an attempt to gain efficiency through specialization. As But knowledge, and the acquisition of new knowledge, are still key factors for innovation and effectiveness. They are all relatively simple.

I have never seen a successful knowledge management for that was not business process aligned and this is even more important with social business (see for example, Integrating the Interactions with the Transactions ). She posted an excellent review, Social Business for Executives. In fact, it's not about the technology at all.”

Regular company coffee breaks can be supplemented with white boards or flip charts to encourage knowledge sharing. Jane Hart asked readers “ how regularly are you “learning” in the workplace? Notice that these are all informal. The more formal methods, like courses, ranked much lower on the survey results. Informal Learning

Patrick’s taxonomy development infographic has sparked off a little friendly competition in the office. The infographic you see above is my attempt at explaining the different pieces of an intranet puzzle that KM practitioners may have to deal with, and how they all fit together. This is the link to the pdf version – Intranet_Poster.pdf.

GM was brought down by a flawed strategy, but an organization’s strategy is clearly a product of the knowledge that exists within its walls. The knowledge existed within GM to develop a more competitive strategy. The knowledge management task is to bring together the collective knowledge of the organization to bear on complex issues.

and ideas of managing knowledge [is]  not  managing knowledge anymore — get out of the way, let people do what they want to do, and harvest the stuff that emerges from it because good stuff will emerge. “The central change with Enterprise 2.0 PKM Wirearchy

The wirearchy  organizing principle provides an excellent starting point to get off this treadmill: a dynamic two-way flow of power and authority based on information, knowledge, trust and credibility, enabled by interconnected people and technology. Performance ratings are nothing more than a lottery, Deming said in 1984. Wirearchy Work

Since then, my business partners, Charlie Gillette at Knowledge Anywhere and Mohit Bhargava at LearningMate, have helped me learn much about business models and the art of the deal. Even before working, I had some great teachers, and then many folks have helped shape me through my job experience. Here’s to learning! meta-learning

The central premise behind Sparqlight — that routine work is boring and time consuming and automating these tasks frees up time for actual constructive and creative work  — will be immediately compelling to most knowledge workers. They don’t have analytics. They need it to be improvisational.” Sign up for a free trial.

They are now accepting nominations for the 15th annual Most Admired Knowledge Enterprises (MAKE) study. used to present at the original ones in the late 90s that were held in London and have written about the award many times. Otherwise you might have to register also. Simply click on this link to the MAKE site.    

just tried to show how communication revolutions lead to fundamental shifts in how we organize work, and how this changes our relationship with knowledge, and society’s view of education. I really enjoyed my visit to Algonquin College in Ottawa today. had expected more mid-career students. It’s perpetual Beta. Learning PKM

Instead it organizes information into patterns that help the knowledgeable person make sense of what is happening in their area of interest. It have been a while since I wrote about the Darwin Awareness Engine™ but it is alive and doing well gaining new customers. Nicholas Herold makes a nice point in the post, Information Overload?

Other notable presenters include Cornell University Professor Frank Becker , researcher Susan Stucky of IBM, Professor Alexi Marmot of London Business College, Philip Ross of Unwired Ventures (and the Worktech conferences), and Noborro Konno of KIRO (Knowledge Innovation and Research Office) in Japan. Recent Activity. Raising the Bar".

But in the enterprise world, where people pay for software, a land-war might develop between who wants to be the knowledge worker portal and who wants to be a mere API partner integrating into it.” Software, Marc Andreessen declared last summer, is eating the world. And president Jay Simons feels they’re just getting started.

The actual tools I use for personal knowledge management are quite limited. The weekly routine of reviewing my Twitter favourites and creating  Friday’s Finds  is another manual routine that I find helps to reinforce my learning and (hopefully) add to my knowledge. That’s about it. Friday's Finds

They were produced in collaboration with other key bodies including SCONUL and the Research Information Network. They are both professionally produced and can be downloaded for free. Bent, M., Gannon-Leary, P., Goldstein, S. and Videler, T. 2012) The Informed Researcher. Vitae. link] (the picture here is the second page of this publication

How can we move beyond acquiring knowledge to creating meaning? Opportunity lies at the edge of systems. Real value creation happens at the edge of organizations. That’s also where we find learning opportunities. The boundaries of a system are part of its structure. There are structures that are enabling and others that are limiting.

Panel: it will be linked more closely to operations; will be about attracting and retaining talent, and about enabling people to work wherever they want to Update: now the debate is the "bring your own device" - will knowledge workers be like carpenters and plumbers who have their own tools and just want to plug in to the network. Share It!

These manifestions of the current state of the web enable easy knowledge-sharing and, as Seb Paquet calls it, ridiculously easy group-forming. Training is only 5% of organizational learning , but for a long time this small slice has been the primary focus of most Learning & Development (L&D) departments. Then a funny thing happened.

“Through Co-op and Harvest and having the knowledge of where the time is going. Having the knowledge of how much time is being used for something you might have initially thought is no big deal, has really helped us to have more realistic expectations.” Remote working is often about practicing what you preach. Tools.

My blog is a key part of my professional development and essential to my personal knowledge management processes. I guess I could be described as a hardcore blogger, as I’ve been writing here for over eight years. So I’m going to respond to Hugh MacLeod’s question about the importance of blogging to me. PKM SocialLearning

My blog is a key part of my professional development and essential to my personal knowledge management processes. I guess I could be described as a hardcore blogger, as I’ve been writing here for over eight years. So I’m going to respond to Hugh MacLeod’s question about the importance of blogging to me. PKM SocialLearning

It is particularly relevant for knowledge workers and dovetails nicely with my interests in personal knowledge management and personal effectiveness. knowledge+management personal+effectiveness danmarkovitz lean personalknowledgemanagement waste webinarBut what about the fundamental machine of production: you?

Knowledge, Senge said, is the capacity for effective action (know how) and it is the only aspect of knowledge that really matters in business and life. Value While learning may be generated in teams, this type of knowledge comes and goes. Knowledge cannot be transferred. This is the big conceit of knowledge management.

McLuhan’s observations are as relevant now as they were forty years ago: The artist is the person in any field, scientific or humanistic, who grasps the implications of his actions and of new knowledge in his own time. One of the consultant’s dilemmas is that you have to stay ahead of the curve to remain relevant. Mark Federman.

General Commentary Management expertise knowledge management Malcolm Gladwell Paul Carder Tipping PointPaul Carder, my co-founder at Occupiers Journal Limited, has just posted a very provocative note on his personal blog, PaulCarder.com. Share It!

Knowledge workers don't need to be bothered with time entry and their managers hanging over their shoulder (or monitoring them virtually) to see if they are wasting time. Knowledge workers need to know what is expected of them and be trusted that they can do it. Unfortunately, the whole idea of wasted time is so 20th Century.

These include email, chat, communities, and a knowledge base. There is also an Activity Stream App to integrate activity streams into communication channels for faster knowledge sharing and collaboration. I have written Moxie before see ( Moxie Provides a Social Workspace Through Employees Spaces ). The same principal operates here.

It’s a natural thing for them to do as they observe changes in the work behaviors of their major corporate clients (eg steady shift toward mobility) and seek to apply their knowledge of what makes for a great/productive/healthy/high performance space to the new places where work happens.” Where do we end up instead? Universities?

The perspective of network science views knowledge as socially created and socially re-created. Esko Kilpi made a series of tweets today that I wanted to collect in a single post: Unlike mechanical systems, human systems thrive on variety and diversity. The Internet changes the patterns of connectivity.

Neither of these time frames was acceptable to transform the entire work force so we integrated knowledge management and learning to both drive down classroom time and decrease the learning curve. Social learning in a big deal now. See for example, my review of The New Social Learning. We decided that we were not going to train people at all.

While he is focused on social business , his comments remind me of things I see in knowledge management and continuous improvement projects. Similar discussions show up in knowledge management circles. continuous+improvement knowledge+management enterprise20 lean pull rawnshah socialbusiness systemsthinking

Instead serendipity has surprised me with energy, thoughts, knowledge, ideas, concepts, realizations, experiences, and relationships. It is necessary for all knowledge work. Anne Adrian, in  My own serendipitous opportunities , talks about her experiences in online sense-making. did not ask my organization, I just did it. Tweet.

At the same time it is interesting that despite many years of people saying that they did not like the term knowledge management (KM), it has survived. Nora Ganim Barnes and her colleagues at the Center for Marketing Research at the University of Massachusetts Dartmouth have looked at business blogs for some time. In 2010 50% of the Inc.

Volume 5, number 2 (2012) of Communications in Information Literacy has been published. This is an open access journal. Gamtso, Susanne F. Fox, John J. Doherty - Academic Libraries and the Credit-Bearing Class: A Practical Approach: Margaret G. Burke. link] Photo by Sheila Webber: Candytuft, Sheffield, April 2012.

In my opinion on-line forums are the gold standard of knowledge sharing. A clear response from a knowledgeable peer is all that is needed. Through conversation with knowledgeable peers, a member is able to gain a different perspective on an issue or a broader way to think about a problem. I usually fumble and hedge my answer.

Two actions that can begin even before a formal offer is made: Providing access to an online knowledge base. Pairing with another worker or even tripling with two experienced workers and getting to work immediately, in order to reduce formal training (Menlo Innovations). Start the process as early as possible. Tweet. Informal Learning Work

Copyright is no longer the bastion of our knowledge economy. When times were tough, training departments slashed budgets by replacing face-to-face instruction with online reading. They failed to follow through with the discussions, practice, social processing, and reinforcement that makes lessons stick. It didn’t work. Jay Cross. Tweet.

The Personal Knowledge Management workshop , starting this Monday, 23 April, provides a loose framework to try out some new ways of learning for yourself, but with a small group of people to help and support you. Sometimes it helps to learn out loud – LOL. That’s why we commit to formalized activities. Registration Link. Tweet.

Sitting on a Greek island, I am reminded of how historically, stories have played a key role in transferring knowledge; the epic poems and ancient parables are evidence of this ageless capability. Stories provided the organizing framework for both the recorders and the receivers of knowledge. “Sometime reality is too complex. Roud, R.

HIV/AIDS Knowledge, Attitudes and Sources of Information among Librarians in Southwestern Nigeria (pp 41-51) - Tan, S., There's a new issue of Libri (2012, Volume 62 issue 1). Articles include: - Keller, A. In Print or On Screen? Oshinaike, A. B.and Banwo, C. Gorman, G. and Singh, D.

A classic quote from George Bernard Shaw that sits in the cannon of knowledge management. knowledge+management georgebernardshaw qotd quotesIf you have an apple and I have an apple and we exchange these apples then you and I will still each have one apple. And where are those ideas?

Knowledge management has been around for over twenty years now. This is also one of the clearest cases I have seen of an organization moving to a knowledge-based business model and then aligning its knowledge management system to directly support this new model. still feel it was the precursor to enterprise 2.0    

It is a fundamental platform for value creation in knowledge-based organizations. I’m at the Melbourne Google Enterprise Atmosphere on Tour event , the first of 25 events around the world. The event included a Google Apps demo. The number of documents being emailed between people inside companies today is still massive. That is crazy.

continuous+improvement knowledge+management barelyrepeatableprocess benchmarking bestpractice davesnowden jameslawtherAnother fun, quick read. This time from James Lawther on the topic of Benchmarking: the Easy and Hard Way. Benchmarking is a beguiling idea. Benchmarking should create real competitive advantage. How good are you?

And while the school’s presence at the coworking space adds real-world practicality to the theory of the classroom, the knowledge that flows from the university can assist wizened freelancing veterans working at the space, according to Colin Loretz, founder of Reno Collective. Should we go back to an apprentice system ?

My friend and fellow continuous improvement knowledge seeker, Santiago Velasquez, has posted a transcript of an interview he did with Bill Waddell at a recent Houston APICS meeting. [Update: fixed Santiago's name!] Special Q&A with Bill Waddell. What kinds of organizations can make it work? Resistance to change. Competing (with China).

Why is this the trend happening, and what can we learn from it in the context of knowledge sharing and social collaboration? What does this mean for knowledge management and social collaboration? Since a few months there is a big trend on the web: visualisation of data and information.

For knowledge workers, there is diminishing value in standardized work, as it will be either automated or outsourced over time. Standardized work usually falls into simple or complicated knowledge domains. Look at a knowledge worker and how things can get done in an interconnected enterprise. Work is changing. It is now known.

just posted the first of a series, MEB's 123s -- 20- to 30-minute webinars focusing on practical advice to info pros and knowledge workers. Want to pick up some tips on searching LinkedIn more effectively? The first webinar, Ten Top Tips for Searching LinkedIn, is available at batesinfo.com/meb123 or on YouTube. social networks web / search

So, performance-based learning seems to be focused on assessment, having the students actively demonstrate their ability.    This is, to me, an important aspect, as cognitive science recognizes that passing a knowledge test about  something is not likely to transfer to the ability to do  (we call it ‘inert knowledge’).

Here is where knowledge has been exchanged for some time and continues to be shared. When we create social business applications I think it is best to build on existing patterns of knowledge exchange and then simply adding an electronic facilitation can be one way to address these cultural challenges. Let me provide two examples.

When I wrote that the only knowledge that can be managed is our own , I wanted to highlight that command & control methods do not work well in this network era that is replacing the industrial/information era. What would knowledge management look like? Real business value today is in complex and creative work. Tweet.

Knowledge speaks, but wisdom listens: the trend of the loudest voices parading knowledge online and dominating conversations is slowly maturing as people realize that too much online publishing means those voices aren’t doing much else…

Yet several people I have spoken with have also pointed out that, as those who pay the most attention to workplace design, maintenance, and utilization, FM professionals have important knowledge and insights that should be influencing strategic thinking all the way up to the very top of the business. Oxymoron (from the Greek ????????,

OJL is a global learning and development organization serving real estate and facilities management (FM) “end users” with whom OJL engages and cross-shares data, knowledge, experience, and case studies with other occupiers in a confidential environment. Recent Activity. Talking About Tomorrow. Now we have found a way. Facilities Fusion 2012.

The first four of these skills are ones that the  personal knowledge management  framework  has been based on. Hugh Macleod, one of my favourite cartoonists and someone who really understands the networked economy, recently asked;  How Do You Best Prepare For The Creative Age? Image: Gapingvoid.com. New media literacy. Virtual collaboration.

OJL is a global learning and development organization serving real estate and facilities management (FM) “end users” with whom OJL engages and cross-shares data, knowledge, experience, and case studies with other occupiers in a confidential environment. As you may know, Jim Ware, in addition to his leadership of The Future of Work….unlimited

“Every amateur epistemologist knows that knowledge cannot be managed. Education has always assumed that knowledge can be transferred and that we can carefully control the process through education. The only knowledge that can be managed is our own. In That is a grand illusion.” ~ Dave Jonassen. Tweet.

The recommendations will also be a topic at an international conference of Media and Information Literacy for Knowledge Societies on 24-28 June, 2012, in Moscow, Russia. As already noted on theis blog, UNESCO has combined media literacy and information literacy into Media and Information Literacy (MIL).

Like many others I was involved in creating incentive programs for employee participation in learning efforts in the 80s and knowledge management programs in the 90s. recently spoke with Kevin Akeroryd, SVP Field Operations of Badgeville, about their offering. Kevin said that he sees four main reasons. Badgeville is one of these.

Here’s the relevant section of Venkatesh’s post – sound familiar? “At any given technology conference, you will find the following types: People with chips on their shoulders about being marginalized by the new trend. Long-ignored people who suddenly find that they’ve turned into stars, blinking in the spotlight.

Tweet Part of Personal Knowledge Management is seeking sources of knowledge (Seek-Sense-Share). Wolfgang Reinhardt has looked at knowledge workers, researchers in particular, and examined how they can be aware in their fields of expertise. To be able to seek, first you have to be aware. Controller. Helper. Learner. Linker.

For many knowledge workers, mobile will soon shift from being the exception to being the rule, and successful collaboration solutions will reflect this. Effective teamwork is one of the most critical keys to success. As a result, collaboration tools are one of the hottest sectors in software. Collaboration equals integration.

For smaller groups and even in combination with other project management approaches, I really like the Kanban approach to dealing with knowledge work. Tony Schwartz has a great, short piece on the HBR blogs, The Magic of Doing One Thing at a Time. If you have some time to focus, peruse the comments along with the article. Good conversation.

Part 3 assesses the impact of these changes on librarians and what skills and knowledge they must acquire to evolve alongside their users." Godwin, P. and Parker, J. Eds) (2012) Information Literacy Beyond Library 2.0. London: Facet. More info at [link] You can download chapter 1, by Peter Godwin, for free "Library 2.0: web 2.0

Putting conversation back into the center of strategy and process improvement, we harness untapped knowledge to solve business problems. We apply on-line and off-line facilitation techniques based on our book Sharing Hidden Know-How: How Managers Solve Thorny Problems with the Knowledge Jam (Wiley, 2011).  

And why would knowledge workers want to work in an environment where roadblocks get thrown up at every turn. knowledge+management technology ciomagazine collaboration enterprise20 luissuarez socialbusinessA recent CIO Magazine article on "collaboration" had me scratching my head as to how it was talking about collaboration.

Tweet In The Learning Workplace , Anne Marie McEwan describes “f our profiles of learning workplaces according to structure, global reach, knowledge type, workstyle and social complexity”: Traditional, Emergent, Networked & Hyper-networked. Incorporating ways of sharing increasingly complex knowledge. InternetTime Wor

Earlier, in Bridging the Gap; Working Smarter , I explained how loose external networks are necessary to have access to diverse opinions, while work teams need to share complex knowledge and therefore have to build strong, collaborative relationships. Cooperation is moving from a soft skill to a required hard skill.

This post is a design recommendation for enterprise activity streams to be more in tune with human behaviour experienced by knowledge workers in organisations, by taking cues from email clients. “Many of the things we hated about email will be MULTIPLIED, not solved by stream-overload. Guess what, people misuse activity streams.

This case illustrates how powerful it can be in the use of large scale data for new knowledge creation. Helping to span these boundaries is where knowledge organization tools like taxonomies play an essential role What I think nobody has noticed is the powerful role that a faceted taxonomy plays in this story.

Paper-based knowledge can’t scale. The Net scales knowledge. The difference between IM [information management] and KM [knowledge management] is the difference between a recipe and a chef, a map of London and a London cabbie, a book and its author. It is folly to ever call it knowledge, because that is the domain of the brain.

During my online conversation ( recording on YouTube ) with Jane Hart  yesterday, we discussed personal knowledge management (PKM) and one very important aspect, in my opinion, is the need for active sense-making. The knowledge gained from PKM is an emergent property of all its activities. The sense-making part takes effort.

I want to be the sort of person who gladly buys four caramel apples and gives three away in line to strangers in an airport, happy in the knowledge that I have put a gift out into the world and kept that spirit of generosity and creativity moving mentality or do we look beyond transactions? walked off processing his cynical comment.

It is a crisis in the *organization* and *accessibility* of human knowledge. Curation is still very important, but then we need curation of curation of curation - people who slice and dice "knowledge" for us. knowledge+management curation davidweinberger informationscience librarians libraries quotes richardvines robertheinlein

They might have no prior knowledge of the system. Experience design comrades, I speak to you today because I have a vision. vision where one day the person who really matters is back at the heart of our design processes. Rightfully claiming pride of place at the centre of all decisions regarding our websites, interfaces and systems.

Last week across the tech world, a wave of colleagues returned from SXSW, inducing some jealousy in those of us who couldn’t make the event. But besides bringing a bit of envy to the office or social media chatter, returnees from Austin also brought back intriguing ideas to spur conversations back in their daily lives. And how about Podio?

Knowledge artisans of the post-industrial era are retrieving old world care and attention to detail, but using the latest tools and processes in an interconnected economy. Artisans did not watch the clock and neither do knowledge artisans. Next generation knowledge artisans are amplified versions of their pre-industrial counterparts.

have also seen the same thing in  Kanban (for knowledge work) implementations. culture knowledge+management project+management technology ccpm changemanagement kanban toolboxHow often do initiatives get bogged down with the introduction of shiny, new tools instead of the meat of the change? Photo: "Shiny" by Mark Menzies ].

Sharing and using knowledge is where emerging business value lies. Tweet A study of international alliances found that two-thirds  of the alliances between equally matched partners were successful but where there was a significant  imbalance of power almost 60% of alliances failed. Managing Collaboration. Image Source: Evocator. InternetTim

Knoco stories: Where does knowledge come from? Why I left Google - JW on Tech - Site Home - MSDN Blogs.

Self-knowledge is a huge career tool , but most people find it onerous and try to skip it. The problem with skipping over self-knowledge is that people hit a career ceiling, not because someone put it on top of them – we put it on top of ourselves by not knowing who we are. few points here. . How can I build on that?" .

In commons-oriented peer production (first theorised by Yochai Benkler in his The Wealth of Networks, a “p2p” updating of Adam Smith), core value creation occurs through contributors to a shared innovation pool, a commons of knowledge, software or design. oscarberg – enterprise software significantly hampers knowledge work.

In my first book Developing Knowledge-Based Client Relationships: The Future of Professional Services the final chapter was titled Value-Based Pricing: Implementing New Revenue Models. The chapter in my book provides a fair overview of the key possibilities and factors in value-based pricing. However I am not a deep expert in the field.

Tacit knowledge, that which cannot be codified or put into a database, needs to flow. Social learning, developed through many conversations, enables this flow of tacit knowledge. Tweet. The network era workplace requires collaboration and cooperation because complex problems cannot be solved alone. SocialLearning Wirearchy

As knowledge workers, we are like actors — only as good as our last performance. This erosion in perceived and conferred expertise means that professionals have to become learners themselves and follow the flow of the ever-expanding bodies of knowledge related to their fields. We would miss out on so many learning opportunities.

OJL is a global learning and development organization serving real estate and facilities management (FM) “end users” with whom OJL engages and cross-shares data, knowledge, experience, and case studies with other occupiers in a confidential environment. This post is a monthly feature in Future of Work Agenda, our free monthly newsletter.

My blog primarily serves as my personal knowledge system, like the notes for this session. Here is another in my series on SXSW events. am pleased to be attending SXSW for the first time. am grateful for Adobe Acrobat for enabling me to attend. As I do with other events I will be posting my notes from most of the sessions I attend.