• KNOW NETWORK NEWS  |  THURSDAY, SEPTEMBER 21, 2017
    [Knowledge] 2017 Asian MAKE Finalists Announced
    Teleos, in association with The KNOW Network, has announced the 27 Finalists of the 2017 Asian Most Admired Knowledge Enterprises (MAKE) study
  • INFORMATION LITERACY WEBLOG  |  WEDNESDAY, SEPTEMBER 20, 2017
    [Knowledge] Vitenamese immigrants; international workshops; Street lighting industry; Open access book on infolit in Portuguese: Sheila blogs from #ecil2017
    Knowledge management and infolit is rather poor in these companies. is being used here as a curation tool for knowledge management. This morning I presented on behalf of Dr Batool, a former PhD student, in a pecha kucha session at the European Conference on Information Literacy in Saint-Malo, France.
  • INFORMATION LITERACY WEBLOG  |  WEDNESDAY, SEPTEMBER 20, 2017
    [Knowledge] Keynote from Andrew Whitworth- Lessons from the Borg Cube: information literacy and the knowledge of difference. Pam liveblogs from #ECIL2017
    Andrew began his talk with a brief discussion of the misinformation laden Brexit election, and commented on the neoliberal agenda that is closing libraries and increasing state surveillance. There is collusion between the establishment and the media to control information, as evidenced during the Hillsborough stadium disaster where a narrative blaming the Liverpool fans rather than the police persisted for 27 years.
  • KNOW NETWORK NEWS  |  TUESDAY, SEPTEMBER 19, 2017
    [Knowledge] Tips for KM Success
    For knowledge gained from experience and research to be useful, enterprises need to organize, manage, and utilize it in the best ways possible
  • INFORMATION LITERACY WEBLOG  |  TUESDAY, SEPTEMBER 19, 2017
    [Knowledge] Information literacy for Masters dissertation students: Pam live blogs from #ECIL2017
    An initial dissertation proposal allows supervisors to be assigned and gives them an idea of the students level of topic knowledge, and their information seeking ability. Next Kristine Stewart spoke about a project at Kings College to develop IL for masters dissertation students. These students are form a diverse range of international backgrounds, and may lack IL, it is difficult to know what level of IL students have. Continuous reflective activities are seen as one way to develop IL.
  • INFORMATION LITERACY WEBLOG  |  TUESDAY, SEPTEMBER 19, 2017
    [Knowledge] First session after lunch at #ECIL2017: Pam liveblogs
    Information usage in the workplace is often about social interaction, and it is important to have a transparent, open and positive environment towards information and knowledge. Charlie Inskip from the department of information studies at UCL was the first speaker after lunch and presented his research project "on the move", funded by the CILIP information literacy group. The agenda in U.K. HE is increasingly concerned with employability and digital literacy.
  • HAROLD JARCHE  |  TUESDAY, SEPTEMBER 19, 2017
    [Knowledge] our collective learnscape
    Our relationship with knowledge is changing as we move into a post-print and post-channel era. It is becoming critical for democratic societies to have educated and engaged citizens sharing their knowledge, given this new age of ubiquitous connectivity and pervasive proximity (UCaPP) to our digital surround. In a UCaPP world, what is valued as knowledge comprises a vastly greater domain than that in world structured by literacy. provide timely knowledge.
  • INFORMATION LITERACY WEBLOG  |  TUESDAY, SEPTEMBER 19, 2017
    [Knowledge] Stephane Goldstein: information literacy and the future of work : Pam blogs from #ECIL2017
    Going hand in hand with this vision is the idea that the workplace is characterised by widespread knowledge and information sharing. Stephane is the director of Informall which is concerned with promoting Information literacy in the workplace and in other contexts. Past science fiction authors have imagined a dystopian and hyper industrial future world of work, but this hasn't and probably wont come to pass.
  • INFORMATION LITERACY WEBLOG  |  MONDAY, SEPTEMBER 18, 2017
    [Knowledge] After lunch at ECIL : Pam blogs from #ECIL2017
    Ultimately librarian knowledge about ebooks is based on public external information rather than library strategies or data therefore this disconnect between perception and reality is an issue to do with IL in the workplace. There was a packed program in the first session after lunch so I'm going to briefly summarise a few papers in this post.
  • INFORMATION LITERACY WEBLOG  |  MONDAY, SEPTEMBER 18, 2017
    [Knowledge] Opening keynote: Pam blogs from #ECIL2017
    Bonnie Cheuk: Global head of digital knowledge and collaboration at Euroclear This is my summary of the opening keynote from #ECIL 2017 "Who care about IL in the workplace?" Bonnie said that she aims to bring business perspective to the conference Bonnie confessed that she does not use the term "information literacy" at work, but has responsibility for many activities that come under the IL umbrella.
  • INFORMATION LITERACY WEBLOG  |  MONDAY, SEPTEMBER 18, 2017
    [Knowledge] Bonnie Cheuk talks on workplace information literacy: Sheila blogs from #ecil2017
    Today's keynote is from Bonnie Cheuk (Digital, Knowledge and Collaboration, Euroclear): Who care about information literacy in the workplace? She went on to work for Arthur Andersen, and then other companies: the theme has been a focus on knowledge management and using information within a business context. I am liveblogging the opening keynote from the European Conference on Information Literacy in Saint-Malo, France.
  • INFORMATION LITERACY WEBLOG  |  MONDAY, SEPTEMBER 18, 2017
    [Knowledge] Bienvenue a St. Malo: Pam blogs from #ECIL2017
    There will be 253 sessions from 57 countries at the conference so there is plenty of IL knowledge to share Hello, I'm in beautiful St Malo with Sheila for the #ECIL2017 conference and I will be contributing to this Information Literacy Weblog from the conference sessions. I'm very excited to be here and I'm very much looking forward to sharing my experiences on this blog.
  • HAROLD JARCHE  |  SUNDAY, SEPTEMBER 17, 2017
    [Knowledge] preparing for perpetual beta
    I have developed the personal knowledge mastery discipline coupled with the perpetual beta working model to start an exploration to co-create a shared vision of our worldview. “Taking responsibility for own work and learning is a challenge for knowledge workers as well. Taking these responsibilities requires attitude shift and initiative, as well as developing personal KM knowledge and skills.
  • CLARK QUINN  |  FRIDAY, SEPTEMBER 15, 2017
    [Knowledge] AI Reflections
    It would either have to have a full set of knowledge about the world, or you’d have to have both the capacity and the experience that a human learns from (starting as a baby). Last night I attended a session on “Our Relationship with AI” sponsored by the Computer History Museum and the Partnership on AI.
  • KNOW NETWORK NEWS  |  FRIDAY, SEPTEMBER 15, 2017
    [Knowledge] Knowledge Management Software Market Report
    The new "Knowledge Management Software Global Market Key" report examines the KM software market
  • KNOW NETWORK NEWS  |  WEDNESDAY, SEPTEMBER 13, 2017
    [Knowledge] 2017 Americas Most Admired Knowledge Enterprises (MAKE) Winners Announced
    Teleos, in association with The KNOW Network, has announced the 12 Winners of the 2017 Americas Most Admired Knowledge Enterprises (MAKE) study
  • COLUMN TWO  |  WEDNESDAY, SEPTEMBER 13, 2017
    [Knowledge] Winners announced for the 2017 Intranet and Digital Workplace Awards!
    MITRE Corporation (USA): Delivery of a data analytics and visualisation service aligned to a knowledge management strategy, improving decision-making right across the organisation. Digital workplace and intranets continue to get more sophisticated and successful across all types of organisations.
  • HAROLD JARCHE  |  WEDNESDAY, SEPTEMBER 13, 2017
    [Knowledge] “people are for caring”
    But our close-knit social groups will not provide us with the diversity of knowledge we need to navigate the complexities of our networked world. Christian Madsbjerg concludes in his book, Sensemaking : “What are people for? Algorithms can do many things, but they will never actually give a damn. People are for caring.”. How can we understand the complexity of human networks, especially when they are massaged by algorithms that drive our social media?
  • INFORMATION LITERACY WEBLOG  |  MONDAY, SEPTEMBER 11, 2017
    [Knowledge] New open access items: Curiosity & science literacy; developing a for-credit course; infolit in practice
    In both cases, curiosity is the fuel that drives information gathering and the pursuit of new knowledge. Two open access articles and a podcast! - Yu, S.H. 2017). Just Curious: How Can Academic Libraries Incite Curiosity to Promote Science Literacy? Partnership: The Canadian Journal of Library and Information Practice and Research , 12(1).
  • HAROLD JARCHE  |  MONDAY, SEPTEMBER 11, 2017
    [Knowledge] hunters in the jungle
    Staying connected to the jungle ensures their knowledge and skills are current. The challenge for workers in what is becoming a freelance & gig economy is to survive in the global jungle. Work is moving toward temporary, negotiated hierarchies. The challenge for the modern organization is to have a flexible enough structure to let people move in and out of the jungle.
  • GREEN CHAMELEON  |  TUESDAY, SEPTEMBER 5, 2017
    [Knowledge] Blog>> Straits Knowledge Bulletin August 2017
    Here’s the link to our August issue of the Straits Knowledge Bulletin. Lots of good stuff on upcoming events, knowledge audits, KM Assessments, and a book review! Enjoy
  • KNOW NETWORK NEWS  |  MONDAY, SEPTEMBER 4, 2017
    [Knowledge] Employees Must Create Knowledge - Not Just Share It
    Scalable learning requires leaders and employees to challenge conventional beliefs about learning, beliefs that were fostered in much more stable times
  • THEORIA CUM PRAXI  |  MONDAY, SEPTEMBER 4, 2017
    [Knowledge] Shared understanding – two stories
    Ounce of Perception Autism climbing hcr human centered design KM Knowledge Management midwest gaming classic mission command rock climbing shared understandingHere are a couple of stories I’d like to share on the idea of shared understanding. The first, a conversation between me and my son, Zeke, highlights the importance of being aware of and understanding the context of a situation from different people’s perspective.
  • HAROLD JARCHE  |  SUNDAY, SEPTEMBER 3, 2017
    [Knowledge] Sensemaking and the power of the humanities
    Madsbjerg has first-hand knowledge dealing with these people. Ignorance is bliss — “[IDEO] might appear innovative to the world of designers, but how will they have any resonance without knowledge of the actual social contexts in which these products and services will be used?”. This reinforces my focus on the sensemaking framework of personal knowledge mastery as a critical discipline for the network era. What is Sensemaking?
  • GREEN CHAMELEON  |  TUESDAY, AUGUST 29, 2017
    [Knowledge] Blog>> Is a Happy Worker a Productive Worker?
    Funny enough, most of these interventions borrow from the suite of Knowledge Management practices! but then opens up the up-/down-/sideways-reporting components which enables greater flow of understanding and communication – effectively allowing for better knowledge-sharing. I network with a lot of people as part of scraping together a living, and they tend to mainly come from the HR and IT spaces.
  • THEORIA CUM PRAXI  |  MONDAY, AUGUST 28, 2017
    [Knowledge] Top-down vs. Bottom-up KM: Insights from the Katrina response
    Though there is still a lot of analysis to be done in terms of what worked and actually made a difference, at first glance these two ends of the response spectrum provide some real world, real time insight into the question of what type of organizational culture and knowledge management is better – that which is designed top-down or that which is “grown” from the bottom up.
  • CLARK QUINN  |  THURSDAY, AUGUST 24, 2017
    [Knowledge] Extending Engagement
    Yes, I’m making these numbers up, but… This is really all part of going from information dump & knowledge test to elaborated examples and contextualized practice. My post on why ‘engagement’ should be added to effective and efficient led to some discussion on LinkedIn. In particular, some questions were asked that I thought I should reflect on.
  • CONVERSATION MATTERS  |  WEDNESDAY, AUGUST 23, 2017
    [Knowledge] Building a “Speaking Up” Culture in Teams
    Organizations depend on the knowledge, ideas and observations of their employees for current and future performance. Following is the description of a workshop I originally designed for the Defense Intelligence Agency (DIA). I delivered the workshop over ten times to DIA top management teams as well as to teams of analysts. I am now making the workshop available to other organizations.
  • INFORMATION LITERACY WEBLOG  |  WEDNESDAY, AUGUST 23, 2017
    [Knowledge] #Copyright Literacy in Higher Education #wlic2017
    Goals included considering social political and economic context of information and knowledge production. The speakers have an exercise at the start of the class to find out where students are in their knowledge of copyright. This is my final liveblog on the mini-conference on Models for Copyright Education in Information Literacy Programs at the 2017 World Library and Information Conference held in the Dolnośląska Szkoła Wyższa (University of Lower Silesia), Wroclaw.
  • INFORMATION LITERACY WEBLOG  |  WEDNESDAY, AUGUST 23, 2017
    [Knowledge] #Copyright Literacy and Professional Education for Librarians #wlic2017
    The speaker felt this was a good form for this kind of education, and "Possibility to develop - to expand some themes, and to pose this kind of education as continuous" They thought ibrarians could follow the topic, to pick up new knowledge each year (e.g Sara Benson , University of Illinois at Urbana-Champaign (US) talked on Copyright Mini-Series: A Train the Trainer Approach to Disseminating Copyright Knowledge to Subject Liaison Librarians.
  • INFORMATION LITERACY WEBLOG  |  WEDNESDAY, AUGUST 23, 2017
    [Knowledge] Infolit of migrant workers; library in a box; preserving memories; librarians' role #wlic2017
    Because I'm at an offsite session today, I'll miss these papers at the 2017 World Library and Information Conference , but I'll mention them since you can look at the full text papers if you are interested.
  • INFORMATION LITERACY WEBLOG  |  TUESDAY, AUGUST 22, 2017
    [Knowledge] Storytelling for reference and information #wlic2017
    The librarians identified a narrative disconnect, which included library-centred narratives, librarians' lack of experience with research environments and low subject knowledge, and low expectations of reference services. At the 2017 World Library and Information Conference in Wroclaw, Poland I attended yesterday a session on Storytelling for Sustainability and Solidarity - Reference and Information Services.
  • HAROLD JARCHE  |  TUESDAY, AUGUST 22, 2017
    [Knowledge] blogging break
    I am off to Johannesburg later this week where I will be giving several presentations and running workshops focused on work in perpetual beta and personal knowledge mastery. No, I have not stopped blogging, though my lack of recent posts may have given that impression. I have decided to take a bit of a Summer break, continue my reading and observations on social media, and take time for cycling.
  • KNOW NETWORK NEWS  |  FRIDAY, AUGUST 18, 2017
    [Knowledge] Artificial Intelligence and Knowledge Management in Customer Service
    ReportsWorldwide has announced the addition of a new title to its collection of reports - "Artificial Intelligence Plays a Role in Evolving Knowledge Management
  • CLARK QUINN  |  WEDNESDAY, AUGUST 16, 2017
    [Knowledge] 3 E’s of Learning: why Engagement
    If your introduction helps learners connect to their own desires to be an agent of good, you’re increasing the likelihood that they’ll persist and that the learning will ‘stick’ If your examples are stories that illustrate situations the learner recognizes as important, and unpack the thinking that led to success, you’re increasing their comprehension and their knowledge.
  • CLARK QUINN  |  TUESDAY, AUGUST 15, 2017
    [Knowledge] Innovative Work Spaces
    Putting it all together in a practical approach takes time and knowledge to figure out where to start, and how to scale. I recently read that Apple’s new office plan is receiving bad press. This surprises me, given that Apple usually has their handle on the latest in ideas. Yet, upon investigation, it’s clear that they appear to not be particularly innovative in their approach to work spaces. Here’s why.
  • THEORIA CUM PRAXI  |  SATURDAY, AUGUST 12, 2017
    [Knowledge] Labels, standardization, and missing the point
    My first real experience with this was with Knowledge Management. An inherently complex endeavor well suited to navigating uncertainty was turned into an attempt to capture knowledge as if it were some static thing, to turn every situation into something that can be solved with a past best practice.
  • CONVERSATION MATTERS  |  FRIDAY, AUGUST 11, 2017
    [Knowledge] A Book That Will Blow Your Mind About How to Make Use of The Knowledge in Organizations: A Review of An Everyone Culture: Becoming a Deliberately Developmental Organization
    If you think you’re already doing a pretty good job of making use of the critical knowledge in your organization; If you find yourself thinking about ways to fix the problems that hierarchy causes in organizations; or. However, in the knowledge economy to be effective employees need a greater capacity for innovation, self-management, personal responsibility and self-direction.”
  • INFORMATION LITERACY WEBLOG  |  THURSDAY, AUGUST 10, 2017
    [Knowledge] LIANZA conference #open17
    Te Rōpū Whakahau is the leading national body that represents Māori engaged in Libraries, Culture, Knowledge, Information, Communication and Systems Technology in Aotearoa New Zealand" [link] Photo by Sheila Webber: wild oregano, July 2017. This is mostly not about information literacy (just a couple of sessions), but I thought the programme of the LIANZA (Library and Information Association of New Zealand Aotearoa) conference looked very diverse and interesting.
  • CLARK QUINN  |  TUESDAY, AUGUST 8, 2017
    [Knowledge] L&D Tuneup
    This new model is one where L&D moves from fount of knowledge to learning facilitator (or advisor, as she terms it). In my youth, owing to my father’s tutelage and my desire for wheels, I learned how to work on cars. While not the master he was, I could rebuild a carburetor, gap points and sparkplugs, as well as adjust the timing. In short, I could do a tuneup on the car. And I think that’s what Learning & Development (L&D) needs, a tuneup.
  • HAROLD JARCHE  |  WEDNESDAY, AUGUST 2, 2017
    [Knowledge] beta conversation 2017-08-14
    The subject will be Personal Knowledge Mastery ( PKM ) and leadership. I will be hosting the next Beta Conversation on Monday, 14 August at 21:00 UTC [17:00 EDT]. This is 07:00 on 15 August in eastern Australia. The Harvard Business Review article, The Best Leaders are Constant Learners , gives a general idea of the themes to be discussed. Participants can add their own questions in advance. The session will be 90 minutes long.
  • GREEN CHAMELEON  |  MONDAY, JULY 31, 2017
    [Knowledge] Blog>> ISKO Singapore Events and Resources
    ISKO Singapore continues to run its monthly series of events around topics in knowledge organisation and knowledge management – some nice events coming up: UPCOMING EVENTS. September 21st ISKO Singapore is delighted to be hosting Larry Prusak and former NASA CKO Ed Hoffman for a talk on the past and future of knowledge management. Knowledge Management in Frameworks and Standards – KK Lim, Praba Nair, Ron Young. Patrick Lambe: Planning a Knowledge Portal
  • KNOW NETWORK NEWS  |  FRIDAY, JULY 28, 2017
    [Knowledge] Verint Launches Cloud-Based Knowledge Management
    Verint Systems has introduced its new Knowledge Management Professional cloud-based solution for organizations
  • INFORMATION LITERACY WEBLOG  |  THURSDAY, JULY 27, 2017
    [Knowledge] Call: Metaliterate Learning for the Post-Truth World
    It is profoundly clear that the competencies, knowledge, and personal attributes that define metaliteracy and inform the role of the metaliterate learner are critical in today’s connected and divided world: digital literacy and traditional conceptions of information literacy are insufficient for the extreme challenges we currently face. There is a call for chapters (20-25 pages) for a book to be coedited by Tom Mackey and Trudi E. Jacobson: Metaliterate Learning for the Post-Truth World.
  • KNOW NETWORK NEWS  |  THURSDAY, JULY 27, 2017
    [Knowledge] 2017 Indian MAKE Finalists Announced
    Teleos, in association with The KNOW Network, has announced the 11 2017 Indian MAKE Finalists AnnouncedFinalists in the 2017 Indian Most Admired Knowledge Enterprises (MAKE) study
  • HAROLD JARCHE  |  TUESDAY, JULY 25, 2017
    [Knowledge] future of work influencers
    I use Twitter as a medium to teach people how to find experts and how to build a knowledge network. I don’t put much stock in lists and ‘best of …’ rankings as they rarely tell you the methodology behind the system. When Antonio Santo ( @akwyz ) shared a list of the top 50 influencers on ‘the future of work’, I asked about the methodology. Vishal Mishra ( @vmishRRa ), CEO of Right Relevance, kindly obliged.
  • CLARK QUINN  |  TUESDAY, JULY 25, 2017
    [Knowledge] What is the Future of Work?
    We find that working in teams, sharing and annotating our work, and developing learning and personal knowledge mastery skills all contribute. Just what is the Future of Work about ? Is it about new technology, or is it about how we work with people? We’re seeing amazing new technologies: collaboration platforms, analytics, and deep learning. We’re also hearing about new work practices such as teams , working (or reflecting ) out loud, and more. Which is it?
  • HAROLD JARCHE  |  MONDAY, JULY 24, 2017
    [Knowledge] oz-friendly beta conversation 2017-08-01
    The subject will be Personal Knowledge Mastery ( PKM ) and leadership. I will be hosting the next Beta Conversation on Tuesday, August 1st at 10:00 UCT. This time is to accommodate all those Australians suffering through their Winter, while we enjoy the fruits of Summer in the northern hemisphere. The Harvard Business Review article, The Best Leaders are Constant Learners , gives a general idea of the themes to be discussed. Participants can add their own questions in advance.
  • KNOW NETWORK NEWS  |  FRIDAY, JULY 21, 2017
    [Knowledge] Knowledge Management Pioneer Ikujiro Nonaka Receives Berkeley-Haas Award
    Ikujiro Nonaka will receive the Lifetime Achievement Award from the Haas School of Business at the University of California, Berkeley
  • INFORMATION LITERACY WEBLOG  |  THURSDAY, JULY 20, 2017
    [Knowledge] cfp Fake News and Digital Literacy
    The conference will "explore digital literacy in higher education and the library’s responsibility to lead the charge toward the creation of learners with the requisite skills to engage critically and ethically with information in an open knowledge society. There is a call for proposals for presentations (45 minutes) or posters for a conference to be held on October 20 2017 in Tampa, Florida, USA: Fake News and Digital Literacy: The academic library’s role in shaping digital citizenship.
  • CONVERSATION MATTERS  |  WEDNESDAY, JULY 19, 2017
    [Knowledge] The CKO of Microsoft Services Has a Surprising Perspective on Knowledge Management
    You can’t measure the ROI of knowledge. Where we used to talk about blue collar and white collar, we now need to add “no collar.” “These no collars are those contributing knowledge on platforms like Stack Overflow , they are software programmers that work freelance and get engaged as contractors. We need more research to understand the social context of the worker, for example, what are the legal aspects of who owns the knowledge?
  • HAROLD JARCHE  |  TUESDAY, JULY 18, 2017
    [Knowledge] filter failure is not acceptable
    The challenge for any organization dependent on knowledge is to ensure that implicit knowledge from those closest to customers and the external world informs the explicit knowledge that is shared throughout the company. Knowledge flow has to continuously become knowledge stock. Individuals practising personal knowledge mastery have to be an intrinsic part of organizational knowledge management. Fake news. PR hype. Content marketing. Advertorials.
  • DION HINCHCLIFFE'S WEB 2.0 BLOG  |  MONDAY, JULY 17, 2017
    [Knowledge] Digital Transformation and the Leadership Quandary
    To help address leadership in digital native terms, I’ve been promoting the concept of network leadership for some years now (and I’m not alone), realizing that all leaders must much more effectively tap into the full measure of knowledge and innovation in new channels they need to deliver on what has become the most important and challenging transitions in the history of business. Sharing knowledge.
  • HAROLD JARCHE  |  SUNDAY, JULY 16, 2017
    [Knowledge] beta conversation 2017-07-20
    The subject will be Personal Knowledge Mastery ( PKM ) and leadership. I will be hosting the next Beta Conversation this Thursday, July 20th at 14:00 UTC [07:00 PDT, 10:00 EDT, 15:00 BST, 16:00 CEDT]. The Harvard Business Review article, The Best Leaders are Constant Learners , gives a general idea of the themes to be discussed. Participants can add their own questions in advance. The session will be 90 minutes long. For participant confidentiality, these sessions will not be recorded.
  • BOXES AND ARROWS  |  SATURDAY, JULY 15, 2017
    [Knowledge] Monitoring User Experience Through Product Usage Metrics
    Traffic to online help/ knowledge base articles. Visits to help/knowledge base article visits, sorted by page/features. Traffic on online help/ knowledge base articles. Introduction. User experience (UX) teams have many types of data at their disposal to ascertain the quality of a digital product’s user experience.
  • INFORMATION LITERACY WEBLOG  |  THURSDAY, JULY 13, 2017
    [Knowledge] Webinar: Learners as Creators: Release of the 2nd Digital Literacy Brief @NMCorg
    The aim is for this deep exploration of frameworks and initiatives to contribute to the body of knowledge used by the higher education community to inform strategic planning around digital literacy." On August 17, 2017 at 10 - 11 am US Central time (so 4pm UK time) there is a free webinar Learners as Creators: Release of the 2nd Digital Literacy Brief , hosted by the New Media Consortium , sponsored by Adobe. They are producing a briefing report. "In
  • CLARK QUINN  |  TUESDAY, JULY 11, 2017
    [Knowledge] A Bad Tart
    We need to put learners into situations requiring applying the knowledge to make decisions. If you’re putting your energy into finding gratuitous themes to wrap around knowledge recitation instead of making intrinsically meaningful contexts for knowledge application , you’re wasting time and money. PBL is ok when rote knowledge has to be drilled, or after you’ve done good practice design. Good learning requires a basis for intrinsic interest.
  • GREEN CHAMELEON  |  MONDAY, JULY 10, 2017
    [Knowledge] Blog>> Interview by Ana Neves on Knowledge Audits, Evaluation and Organisation Culture
    I was honoured to be interviewed by Ana Neves of Social Now – see the interview on LinkedIn here
  • CONVERSATION MATTERS  |  MONDAY, JULY 10, 2017
    [Knowledge] The Hidden Knowledge Problem in Organizations
    Having had the opportunity to observe many conversations in organizations, I have come to understand that the greatest knowledge deficit in organizations is not the lack of sharing nor is it poorly designed repositories. When fear exists, critical knowledge is lost and serious problems remain hidden. Fortunately, along with the knowledge demands made by these critical shifts, has come a richer understanding of how to access this hidden knowledge ( Edmondson , Kegan , Turco ).
  • KNOW NETWORK NEWS  |  MONDAY, JULY 10, 2017
    [Knowledge] 2017 Americas MAKE Finalists Announced
    Teleos, in association with The KNOW Network, has announced the 23 Finalists in the 2017 Americas Most Admired Knowledge Enterprises (MAKE) study
  • INFORMATION LITERACY WEBLOG  |  FRIDAY, JULY 7, 2017
    [Knowledge] UK Adults' media literacy: information sharing; trust and use of social media; mobile devices
    Tthere is a continuing gap between confidence, knowledge and behaviour in understanding how the internet works. Ofcom's annual (UK) Adults' media use and attitudes report was published last month. It gives "gives detailed evidence on media use, attitudes and understanding among UK adults aged 16+. It covers TV, radio, mobile phones, games, and the internet, with a particular focus on the latter."
  • KNOW NETWORK NEWS  |  MONDAY, JULY 3, 2017
    [Knowledge] Is KM Going the Way of the Dinosaur?
    Thomas Wisinski, Chief Knowledge Officer, Haynes and Boone, believes that one day artificial intelligence and cognitive learning will supplant traditional Knowledge Management, and arguably has already begun to do so
  • INFORMATION LITERACY WEBLOG  |  FRIDAY, JUNE 30, 2017
    [Knowledge] Qualitative research; Getting unstuck; Youth digital participation #i3rgu
    i3 is a fairly small conference (about 80 people this year, I think) with a big presence from international researchers, students (and some practitioners) in IB, IL and related areas such as Information/Knowledge Management. I'm no longer at the i3 conference at Robert Gordon University in Aberdeen, but I have a couple of links for presentations I didn't attend today.
  • HAROLD JARCHE  |  FRIDAY, JUNE 30, 2017
    [Knowledge] our simply complex world
    “Humans are learning animals, and among the things we all learn eventually—or should—is that knowledge is provisional, truths are opinions, and our first calling is to learn more and keep our mind open, even though that gets harder as experiences accumulate and prejudices with them.” Every fortnight (or thereabouts) I curate some of the observations and insights that were shared on social media. I call these Friday’s Finds.
  • INFORMATION LITERACY WEBLOG  |  THURSDAY, JUNE 29, 2017
    [Knowledge] the relationship between post-truth politics and Scottish citizens’ information behaviour #i3rgu
    They were affected by their own personal or professional experience: i.e. if they has experience or knowledge in the area that was covered by the information they were looking at. My final liveblog post from the i3 conference at RGU in Aberdeen (Sadly I'm missing tomorrow's sessions as I have to make an emergency trip to the dentist!)
  • INFORMATION LITERACY WEBLOG  |  THURSDAY, JUNE 29, 2017
    [Knowledge] Practices of community representatives in exploiting information channels for citizen engagement #i3rgu
    The researchers had previosuly used a lens of knowledge sharing and Communities of Practice, so it seemed fruitful to explore this population again to look at how the councillors went about acquiring information skills and sources. Another presentation from the i3 conference at RGU in Aberdeen. Peter Cruickshank (presenter), Professor Hazel Hall and Dr Bruce Ryan authored a paper on Practices of community representatives in exploiting information channels for citizen engagement.
  • KNOW NETWORK NEWS  |  THURSDAY, JUNE 29, 2017
    [Knowledge] 2017 European MAKE Finalists Announced
    Teleos, in association with The KNOW Network, has announced the 23 Finalists of the 2017 European Most Admired Knowledge Enterprises (MAKE) study
  • CLARK QUINN  |  WEDNESDAY, JUNE 28, 2017
    [Knowledge] An objective request
    You know the ones: weak verbs that aren’t about doing, where the performance is vague, where it’s about knowledge. So, I’d like to ask a favor of you. I would like to improve my thinking about elearning design, and where this starts are objectives. Or outcomes. Now, they can be easy, or challenging. I’d like to see some of the latter. When the goal is fairly obvious, it’s simple to address. They need to be better at doing X? Well then, practice lots of X!
  • INFORMATION LITERACY WEBLOG  |  WEDNESDAY, JUNE 28, 2017
    [Knowledge] Information Behaviour and Breastfeeding #i3rgu
    Lockerbie identified that there was "a skewed knowledge base" around breastfeeding, particularly influenced by the milk formula companies and their relationship with healthcare professionals. Healthcare professionals were another theme, who might be seen as "keepers of knowledge" but trust could be lost and different professionals might give conflicting information.
  • INFORMATION LITERACY WEBLOG  |  WEDNESDAY, JUNE 28, 2017
    [Knowledge] Towards an interactive data seeking and research model #i3rgu
    The numbers alone will not have meaning without the context, e.g. the names of the variables, and the contextual knowledge of what lies behind them. I'm talking in the next session at the i3 conference at RGU in Aberdeen so, apologies, this will likely be a brief liveblog. Professor Gobinda Chowdhury (Northumbria University) presented a keynote on an interactive data seeking and retrieval model. He started by talking about the pressures and rule changing that goes on the research field.
  • INFORMATION LITERACY WEBLOG  |  WEDNESDAY, JUNE 28, 2017
    [Knowledge] Rethinking information literacy through understanding disciplinary information practices @edwardluca #i3rgu
    For the future in his institution, they are doing curriculum mapping and build in more scaffolding, as well as developing better disciplinary knowledge. There was an interesting conversation afterwards about the challenges of getting engaged and collaborating with faculty (considering the power imbalance; the imbalance in interest on co-creation of knowledge - i.e. the librarian having to do all the work).
  • INFORMATION LITERACY WEBLOG  |  WEDNESDAY, JUNE 28, 2017
    [Knowledge] Instructional Librarians Talk about the #ACRLFramework #i3rgu
    The presenters also noted that there was a new definition of IL (the new definition is "Information literacy is the set of integrated abilities encompassing the reflective discovery of information, the understanding of how information is produced and valued, and the use of information in creating new knowledge and participating ethically in communities of learning."
  • INFORMATION LITERACY WEBLOG  |  WEDNESDAY, JUNE 28, 2017
    [Knowledge] Modeling the Metamemory of Information Seekers Through Visual Metaphor #i3rgu
    She became particualrly interested in in a category revealed in her research: "Knowledge of Task" (which included understanding memory). Bowler thought this could be linked to epistemological development, as memory is part of how you build knowledge. I'm liveblogging from the i3 conference at RGU in Aberdeen Dr Leanne Bowler presented on Modeling the Metamemory of Information Seekers Through Visual Metaphor.
  • INFORMATION LITERACY WEBLOG  |  WEDNESDAY, JUNE 28, 2017
    [Knowledge] Visual methods as an entry point to information practices #i3rgu
    Lloyd highlighted four photos: of the women's health clinic (a photo taken by a young man, as they found the clinic useful for their own knowledge building); a football field (where a lot of information was exchanged and "you learnt about love" i.e. learning about being a young man in a rural community); a photo representing church and spirituality; and a mobile phone (which also connected them to their family). Day 2 of my liveblogging from the i3 conference at RGU in Aberdeen.
  • HAROLD JARCHE  |  TUESDAY, JUNE 27, 2017
    [Knowledge] a liquid stream of facts
    I have to sort the truths not just about things I care about, but about anything I touch, including areas about which I can’t possibly have any direct knowledge. This is perhaps the most succinct rationale for disciplines like personal knowledge mastery (PKM). We can no longer rely upon traditional gatekeepers of information and knowledge. Each of us must engage with others and develop trusted knowledge networks.
  • HAROLD JARCHE  |  MONDAY, JUNE 26, 2017
    [Knowledge] the discerning mind
    It usually takes time and practice to be a discerning sharer of knowledge. A shotgun approach to knowledge sharing does not work. Showing discernment in knowledge sharing helps to build trust. Merely tagging an article does not create knowledge. The process of seeking out information sources, internally making sense of them, and then sharing with others to confirm or accelerate our knowledge are interlinked activities from which knowledge, often slowly, emerges.
  • INFORMATION LITERACY WEBLOG  |  THURSDAY, JUNE 22, 2017
    [Knowledge] Our wicked problem: educating for digital literacy
    she recommended Nichols (2017) book, The death of expertise: the campaign against established knowledge and why it matters. Fortuitously, this evening an very interesting talk was given at the University of Strathclyde, Glasgow. Since this is just an hour from Edinburgh, I travelled through to hear it after the seminar I attended at Napier University in Edinburgh. Professor Heidi Julien gave an invited talk on Our wicked problem: educating for digital literacy.
  • KNOW NETWORK NEWS  |  THURSDAY, JUNE 22, 2017
    [Knowledge] Knowledge Management in Financial Markets
    Research N Reports has released a business intelligence on "Knowledge Management in Financial Markets
  • CONVERSATION MATTERS  |  TUESDAY, JUNE 20, 2017
    [Knowledge] Three Books Every KM Professional Should Read
    They are: Teaming: How Organizations Learn, Innovate, and Compete in the Knowledge Economy , 2012, by Amy Edmondson, a Harvard Professor of Organizational Learning. Critical Knowledge Transfer: Tools for Managing Your Company’s Deep Smarts, 2015, by Dorothy Leonard, Walter Swat, and Gavin Barton. Edmondson’s book, Teaming is one of the best knowledge management books I’ve read, although I don’t think she ever mentions the term knowledge management in the book.
  • KNOW NETWORK NEWS  |  TUESDAY, JUNE 20, 2017
    [Knowledge] Successful Knowledge Management Systems
    Based on years as a KM practitioner, the author believes that in a corporate environment, Knowledge Management helps improve productivity by building trust, networks and by substantially enhancing the intellectual level of the corporation
  • HAROLD JARCHE  |  MONDAY, JUNE 19, 2017
    [Knowledge] learning cities
    “Learning Cities harness their knowledge, social networks, environmental assets and financial capital to facilitate the development of skills, knowledge and values by local people and organizations.” Is tribalism a reaction to our concerns about the emerging network era, which is putting into question our existing institutions and markets developed in previous eras?
  • HAROLD JARCHE  |  SATURDAY, JUNE 17, 2017
    [Knowledge] network learning cities
    In cities as learning platforms , I suggested one role of the city in the network era would be to enable knowledge-sharing and curate the knowledge of its citizens. Patti Anklam has identified the core values of a knowledge network, citing three related factors: openness, transparency, and diversity. Subsidiarity can enable more transparent knowledge sharing. As trust emerges over time, more openness and knowledge sharing can drive more innovation.
  • KNOW NETWORK NEWS  |  THURSDAY, JUNE 15, 2017
    [Knowledge] Human Capital Management Research
    Brandon Hall Group has release three new research studies on Knowledge Sharing, Talent Acquisition and HCM technology trends
  • HAROLD JARCHE  |  MONDAY, JUNE 12, 2017
    [Knowledge] cities as learning platforms
    Cities should be encouraging citizens to seek new connections and knowledge, make sense of these in a disciplined manner, and share their knowledge. Cities can be facilitators of knowledge-sharing: Facilitate meetings. It becomes the learning platform that enables knowledge-sharing and curates the knowledge of its citizens. In 2008, CEO’s for Cities recommended a more inclusive way of supporting learning in the community.
  • INFORMATION LITERACY WEBLOG  |  FRIDAY, JUNE 9, 2017
    [Knowledge] Hepworth Festschrift: Information behaviour/Literacy, HIV/AIDS, Dementia, Mobile phones
    An integrated model highlighting information literacy and knowledge formation in information behaviour Aslib Journal of Information Management , 69 (3), 316 - 334 - Foos, S., The latest issue of the Aslib Journal of Information Management (priced publication) is a Festschrift in honour of Professor Mark Hepworth , who died last in December 2016.
  • HAROLD JARCHE  |  FRIDAY, JUNE 9, 2017
    [Knowledge] friday’s finds #300
    How do we maintain democracy when all the professions that claim to have pre-political basis for shared knowledge, on which citizens can come together to understand their shared fate, are challenged? How can we hold governments accountable when shared knowledge of certain facts are lost?”. Every fortnight I curate some of the observations and insights that were shared on social media. My initial post in this series was made in May 2009.
  • KNOW NETWORK NEWS  |  THURSDAY, JUNE 8, 2017
    [Knowledge] Organizations Need Chief Knowledge Curators
    Four crucial steps to influence organizational conversations and shift mindsets with leaders as chief knowledge curators
  • HAROLD JARCHE  |  THURSDAY, JUNE 8, 2017
    [Knowledge] beta conversation 2017-06-15
    The subject will be Personal Knowledge Mastery ( PKM ) and leadership. I will be hosting the next Beta Conversation on Thursday, June 15th at 14:00 UTC [07:00 Pacific, 10:00 Eastern, 14:00 BST, 16:00 CET]. The Harvard Business Review article, The Best Leaders are Constant Learners , gives a general idea of the themes to be discussed. Participants can add their own questions in advance. The session will be 90 minutes long.
  • INFORMATION WANTS TO BE FREE  |  TUESDAY, JUNE 6, 2017
    [Knowledge] Framework Freakout presentation and Questions Answered
    I am not the most knowledgeable about the Framework by a long-shot. Last week, I gave an online presentation about the ACRL Framework for Information Literacy for the ACRL Student Learning & Information Literacy Committee. It was entitled Framework Freakout: How to Stop Worrying and Learn to Live with the Framework. Way more people attended than I’d expected (you know how webinars go) and it ended up being a lot of fun with a plethora of good questions.
  • HAROLD JARCHE  |  MONDAY, JUNE 5, 2017
    [Knowledge] organizing for the network era
    The duty of being transparent in our work and sharing our knowledge rests with all workers, especially management. self-selection of tools” means moving away from standardized enterprise tools toward open platforms in which workers, many of which are part-time or contracted, can use their own tools in order to work as knowledge artisans. sharing our knowledge” means changing the environment so that sharing one’s knowledge does not put that person in a weaker organizational position.
  • INFORMATION LITERACY WEBLOG  |  SATURDAY, JUNE 3, 2017
    [Knowledge] Qualifikationsprofil des Teaching Librarian
    The tables at the end list subject knowledge and personal competencies that are seen as required. On the same theme as yesterday: from the German Library Conference tweets I picked up a link to: Scholle, U. 2016). Qualifikationsprofil des Teaching Librarian: Positionspapier der Gemeinsamen Kommission Informationskompetenz von VDB und dbv. o-bib , 3(1).
  • KNOW NETWORK NEWS  |  FRIDAY, JUNE 2, 2017
    [Knowledge] Building a Successful Knowledge Base
    Tips to help build a successful knowledge base
  • CLARK QUINN  |  WEDNESDAY, MAY 31, 2017
    [Knowledge] A learning meta-story
    This includes making ‘calls’ (viewing videos of quick messages from the various roles involved including the product manager, the financial officer) to find out the parameters which are in play and to get expert knowledge. Been thinking about how to generate meaningful learning in optimal (read: concise but effective) ways. And a lot of what I’ve been thinking about involves contextualized meaningful practice (no surprise there, eh?). So how might this play out?
  • HAROLD JARCHE  |  SUNDAY, MAY 28, 2017
    [Knowledge] the world needs knowledge catalysts
    Experts have to become knowledge catalysts. Being a knowledge catalyst means taking the time to add value to your knowledge. “We live in a society absolutely dependent on science and technology and yet have cleverly arranged things so that almost no one understands science and technology. That’s a clear prescription for disaster.” — Carl Sagan. When people are presented with a problem the first urge is to resolve it. If the computer does not work, they want it fixed.
  • CONVERSATION MATTERS  |  SUNDAY, MAY 21, 2017
    [Knowledge] The Helper's Dilemma: Issues facing International Development
    material, knowledge, skill, money) that the receiver lacks, which puts the helper in a one-up position with the receiver, and is the source of the recognition, on both parts, that the helper can withdraw the help at his/her discretion. It is also basic to the growth of and the transmission of knowledge which makes human progress possible. Being Helpful development generalized reciprocity helping knowledge management pay it forward positive deviance reciprocity
  • COLUMN TWO  |  SUNDAY, MAY 21, 2017
    [Knowledge] Get a checkup of your intranet with our Annual Intranet Review methodology
    The assessment identifies opportunities for your intranet to deliver greater business value, as well as targeting current site strengths and weaknesses.The review draws on 20+ years of intranet knowledge, gathered by Step Two over hundreds of engagements. Modern intranets play an increasingly important role in business, but they can’t stand still, or be taken for granted. Like any complex piece of machinery, intranets need regular servicing and maintenance.
  • HAROLD JARCHE  |  SUNDAY, MAY 21, 2017
    [Knowledge] future hedging
    The main question is perhaps not what skills we should have in the future, but how we hedge the risks that are inbuilt in our world, our unique knowledge assets, the know-what, the know-who and know-how of our life.” In hedging the future of work , Esko Kilpi describes three areas of work that need to be negotiated by knowledge workers in the digital network era.
  • KNOW NETWORK NEWS  |  THURSDAY, MAY 18, 2017
    [Knowledge] Knosys Raises A$1.5 Million for KM Platform Development
    million to support its current business plans and working capital needs with regards to its Knosys Knowledge Management solution Knosys has raised A$1.5
  • HAROLD JARCHE  |  WEDNESDAY, MAY 17, 2017
    [Knowledge] owning your data
    As more people share digital knowledge artifacts and give them meaning and context, these objects gain in their aggregate value. I was recently interviewed for an article in Forbes magazine and asked what I thought about ‘The Cloud’ There was a typographical error in my response, so here it is corrected. I cannot see why any organization would put all of its data online. The Cloud is just a different term for someone else’s computer, which you do not control.
  • HAROLD JARCHE  |  MONDAY, MAY 15, 2017
    [Knowledge] integrating personal knowledge mastery
    I developed the personal knowledge mastery (PKM) framework for myself, beginning in 2004, as a way to make sense of all the digital information flows around me and to connect with others to improve my practice. If your organization would like to improve workplace learning and knowledge-sharing, then contact me about a private engagement for co-creation as a service. Personal Knowledge Mastery.
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