• COLUMN TWO  |  WEDNESDAY, APRIL 25, 2018
    [Knowledge] Build the skills and knowledge of your extended team (at DEX 2018)
    This will provide the knowledge needed to answer the challenges you’re currently facing. By building the skills and knowledge of your broader group, you will: help every part of the organisation succeed, whether they’re from HR, comms, IT or the business. The post Build the skills and knowledge of your extended team (at DEX 2018) appeared first on Step Two
  • HAROLD JARCHE  |  FRIDAY, APRIL 20, 2018
    [Knowledge] out on the edge
    To gain deeper insight and implicitly understand more complex knowledge, closer social ties are required. This was shown to be the case for project managers in finding and sharing knowledge. “In In his [Morten Hansen’s] study, strong interpersonal relationships that allowed discussion, questions, and feedback were an essential aspect of the transfer of complex knowledge.” Connecting these three spaces requires a new network literacy, or personal knowledge mastery.
  • HAROLD JARCHE  |  MONDAY, APRIL 16, 2018
    [Knowledge] what they don’t teach at university, but should
    No graduate should leave their institution without a good knowledge of the professional field in which they want to continue. It is now possible to find mentors, fellow seekers, or knowledge catalysts in almost any field. They may throw in a course or two on professional development but this is often at the end of studies, when it’s a bit late to start building a network and a body of professional knowledge.
  • HAROLD JARCHE  |  FRIDAY, APRIL 13, 2018
    [Knowledge] viking finds
    Gone are the days when a boss could sit back and hold on to all the knowledge and information and you repeatedly had to go and ask him whether you can or cannot do something. Knowledge sharing allows for scale. Every fortnight I curate some of the observations and insights that were shared on social media. I call these Friday’s Finds. “It’s
  • HAROLD JARCHE  |  THURSDAY, APRIL 12, 2018
    [Knowledge] change the system, not the leader
    The duty of being transparent in our work and sharing our knowledge rests with all workers, especially management. self-selection of tools = moving away from standardized enterprise tools toward an open platform in which workers, many of which are part-time or contracted, can use their own tools in order to be knowledge artisans. sharing our knowledge = changing the environment so that sharing one’s knowledge does not put that person in a weaker organizational position.
  • CLARK QUINN  |  WEDNESDAY, APRIL 11, 2018
    [Knowledge] Tools and Design
    It’s when you have to act, to do , that you retrieve and apply knowledge, that learning really happens. If it’s just answering knowledge questions, it’s not so good. The critical element is being faced with a decision about an action to take, then apply the knowledge to discriminate between the alternatives, and make a decision. If you’re thinking about information dump and knowledge test, you can do that.
  • INFORMATION LITERACY WEBLOG  |  FRIDAY, APRIL 6, 2018
    [Knowledge] #lilac18 The didactic Diamond: an Information Literacy model to explain ththe academic process in Higher Education.
    It’s important for students to gain a broad knowledge of their topic and record notes on material they find that is NOT relevant to their work, as well as those sources that are relevant as greater understanding of a broader topic really helps present a balanced view. Tim Zijlstra (@infoschoolsheff alumni) now based at university of Derby, spoke about student skills development sessions at the university.
  • INFORMATION LITERACY WEBLOG  |  FRIDAY, APRIL 6, 2018
    [Knowledge] #lilac18 a framework for research as praxis
    The discussion stemmed from interest in critical literacy, and the role of the librarian as an educator in the knowledge creation process of the student. Kyle Feenstra from University of Manitoba in Canada led a discussion based session. He is a liaison librarian who works with the faculty of education. Kyle draws on the ideas of Patti Lather who wrote about “ research as praxis”. And the writings of Paolo Freire, Joe Kincheloe and Nick Couldry.
  • HAROLD JARCHE  |  FRIDAY, APRIL 6, 2018
    [Knowledge] PKM made simple
    Here is a simple, but by no means only, method of putting personal knowledge master y into practice. Identify people who share their knowledge on social media. Take some of what you have filtered and do something with it on a regular basis: e.g. write a review, synthesize multiple perspectives, explain how some new knowledge pertains to you or your profession. Once you have a body of knowledge it will be easier to find other people interested in your work.
  • INFORMATION LITERACY WEBLOG  |  THURSDAY, APRIL 5, 2018
    [Knowledge] #lilac18 Your research should serve to improve the condition of people’s lives
    They would go to google, beacause they felt they could get something, and also they wouldn’t be judged for a lack of knowledge. Alison Hicks, Betsaida Reyes and Bronwen Maxson presented about some research they did into unrecognised strategies students use to make sense of academic research. Particularly they were interested in students who were working in a second language.
  • INFORMATION LITERACY WEBLOG  |  THURSDAY, APRIL 5, 2018
    [Knowledge] #lilac18 what shapes how academic librarians think about their instruction, and why does it matter?
    The substantial education literature covers “teacher beliefs” or assumptions, conceptions, attitudes, perspectives, theories of practice and practical knowledge. Eveline Houtman from Toronto spoke about research she has conducted into how librarians at her institution think about their teaching. The ACRL had produced standards for proficiencies for instruction librarians, but this has now been replaced, the point being that how we think and discuss teaching changes over time.
  • INFORMATION LITERACY WEBLOG  |  THURSDAY, APRIL 5, 2018
    [Knowledge] #lilac18 emotional intelligence and information literacy: how cognitive bias interferes with motivation and skills development
    Knowledge practices and dispositions are both covered in the framework, and both of these are important for student learning. Alexis Smith Macklin, Dean of Purdue university library spoke about why she is in favour of the ACRL framework, because it leads to educational reform. The role that emotion plays in information processing has been a research area since the 1970s, but hasn’t been a research area for information literacy.
  • COLUMN TWO  |  WEDNESDAY, APRIL 4, 2018
    [Knowledge] It’s time to enter your great work into the 2018 Intranet & Digital Workplace Awards!
    contribute to the collective knowledge of the wider intranet and digital workplace community. We’re delighted to announce that the 2018 Intranet and Digital Workplace Awards are now open for entries! We’ll be accepting submissions right up to the closing date of Friday 26 May 2018. The Intranet and Digital Workplace Awards are global awards that celebrate amazing intranet and digital workplaces and the talented teams behind them.
  • HAROLD JARCHE  |  WEDNESDAY, APRIL 4, 2018
    [Knowledge] automation + capitalism = a perfect storm
    Today, it is the knowledge workers of the world who own the means of production. I have often discussed the automation of work here and how we need to focus our development and education efforts on developing human competencies that cannot be done by software or machines. But is automation really the major cause of workplace disruption? For example, in Sweden automation is welcomed by workers who have state support systems for unemployment and retraining.
  • COLUMN TWO  |  MONDAY, APRIL 2, 2018
    [Knowledge] You know your intranet sucks, but do your senior leaders know?
    It also provides expert advice from one of our consultants, drawing on 20+ years of knowledge, gathered by Step Two over hundreds of engagements. Intranets tend to grow organically over time. We’ve heard intranet teams say their intranet as “grown like coral” (delightful!), but more often they say it’s grown “like a fungus” (horrible!).
  • HAROLD JARCHE  |  MONDAY, APRIL 2, 2018
    [Knowledge] soft skills are human skills
    Information and knowledge flow faster and new connections are constantly being made. Smart employers have always focused more on attitude than any specific skill-set because they know they can train for a lack of skills and knowledge. This is why my personal knowledge mastery workshop is over 60 days but it is still just a drop in the bucket in developing mastery.
  • HAROLD JARCHE  |  FRIDAY, MARCH 30, 2018
    [Knowledge] good friday finds #320
    Knowledge is the act of interacting and new knowledge is created when ways of interaction, and therefore patterns of relationships, change. Every fortnight I curate some of the observations and insights that were shared on social media. I call these Friday’s Finds. Lean interaction by @EskoKilpi. The creative assets of an organization are the patterns of interaction between its members. Assets are destroyed when relationships are missing or are dysfunctional.”
  • COLUMN TWO  |  THURSDAY, MARCH 29, 2018
    [Knowledge] Learn how to manage your intranet as a product, not a project
    The workshop is presented by a product management specialist with incredibly deep knowledge, as well as years of experience in teaching teams. Everyone has experienced the pain of having to rely on one-off projects to improve their intranet. It takes a lot of time and effort to get the money for the project, and you’re never provided enough. Once the project is delivered, the site can then languish for years before the new opportunity for improvement comes along.
  • HAROLD JARCHE  |  TUESDAY, MARCH 27, 2018
    [Knowledge] chaos: a user’s guide
    “We learn to gain knowledge in a more fractal way. This speaks for the universal need to develop disciplines such as personal knowledge mastery in order to thrive in a chaotic world. “Humanity is at a turning point. We are at a period when we must totally redefine the norms and values in fields not only related to work, to the economy, but also to social life and relations between countries. It is perhaps time to put on the right lenses to understand this.
  • CONVERSATION MATTERS  |  FRIDAY, MARCH 23, 2018
    [Knowledge] Turning Lessons Learned Upside Down
    The reality is that documented lessons learned are useful only under very limited conditions, what I refer to in Common Knowledge as “near transfer.” The first step is for the team in need of certain knowledge to locate other groups that have had a similar experience or solved a similar problem. The team that needs the knowledge cannot copy what others did because they have a situation that is “far transfer, not “near transfer.” .
  • CLARK QUINN  |  WEDNESDAY, MARCH 21, 2018
    [Knowledge] Diagramming Microlearning
    Just breaking it up means something seen earlier can be forgotten, so you need to worry about knowledge atrophy and plan reactivation. I’ll be giving an upcoming webinar where I make my case for defining microlearning. And, as part of my usual wrestling with clarity, I created a diagram. I thought I’d share it with you. What, you want me to walk you through it? Microlearning is a portmanteau (technical term: mashup) of micro and learning.
  • COLUMN TWO  |  TUESDAY, MARCH 20, 2018
    [Knowledge] Join a winning team: we’re looking for another #intranet and #digitalworkplace consultant
    We’re now looking for a new senior consultant , someone with knowledge of the space and an ambition to make a difference. 2018 has started with a bang for us, and we’re the busiest we’ve been in years! Our current and upcoming projects cover a wide range of organisations, both large and small. We’re doing everything from solid intranet projects to leading-edge digital workplace and Office365 engagements.
  • BOXES AND ARROWS  |  TUESDAY, MARCH 20, 2018
    [Knowledge] Changing Minds
    This is similar to a bird species adapting an existing pattern of knowledge—how to defend a nest against other birds—to a new environment. As you are reading this, how many times will you check your phone for a text, an email, a shared link, or photo? Some of these moments of attention will be based on alerts, but how many are habitual, simply checking the device for potential updates? Our minds are continually looking to continue earlier conversations or to start new ones.
  • HAROLD JARCHE  |  MONDAY, MARCH 19, 2018
    [Knowledge] we don’t need no stinking hierarchies
    It’s pretty well a wirearchy , an organizing principle developed 20 years ago: “ a dynamic two-way flow of power and authority, based on knowledge, trust, credibility and a focus on results, enabled by interconnected people and technology”. When we think of management we usually think of control over others. Management decides.
  • HAROLD JARCHE  |  SUNDAY, MARCH 18, 2018
    [Knowledge] the random organization
    Thinking about this reminded me of Mark Federman’s Valence Theory , where each person has a variety of economic, social-psychological, identity, knowledge, and ecological attributes, and all of these influence how we work and learn together. “Post-industrial work is learning. Work is figuring out how to define and solve a particular problem and then scaling up the solution in a reflective and iterative way – with technology and alongside other people.”
  • CLARK QUINN  |  TUESDAY, MARCH 13, 2018
    [Knowledge] Warning: Snake Oil
    No ‘knowledge downloads’ yet. So this just appeared in my email this morning. Can you tell what’s wrong? “The next generation of L&D is here. Millennials are quickly becoming the majority of the world’s workforce. They will need training to become successful leaders. But, because they’ve grown up with mobile devices and digital technologies, they learn differently than previous generations.
  • HAROLD JARCHE  |  SUNDAY, MARCH 11, 2018
    [Knowledge] continuous learning to hack uncertainty
    It is described as Europe’s biggest tech careers event: “two days of intensive learning and networking featuring talks, panels, expert sessions, workshops, a job fair, entertainment activities and a massive boat party to wrap up all the craziness” My keynote will discuss the need for every professional to develop diverse knowledge networks and engage in communities of practice. This week I will be speaking at the Landing Festival in Berlin.
  • CONVERSATION MATTERS  |  FRIDAY, MARCH 9, 2018
    [Knowledge] Knowledge Management As a Way to Bring Civility and Caring to Organizations
    I always found it interesting that the stories were about the receivers not the originators of knowledge. Being Helpful Change Management change culture kindness KM knowledge sharing metrics . Could you envision KM as a way to bring civility and caring to organizations? After all, KM is essentially about employees sharing what they know with other employees. Sharing is about giving and kindness.
  • CLARK QUINN  |  THURSDAY, MARCH 8, 2018
    [Knowledge] The meta-program
    It’s also about the learning to learn and work skills that accompany the foundational knowledge. Then we evaluate those cross-discipline skills as well as the domain knowledge and skills. A couple of weeks ago, I posited what I thought might make the basis for a sustainable degree program. That is, one that prepares students for a world with increasing change.
  • HAROLD JARCHE  |  THURSDAY, MARCH 8, 2018
    [Knowledge] retrieving gender balance
    Tacit knowledge flows in networks through social learning. Gender bias, as well as other biases, blocks these connections and the resulting knowledge flows. Cutting off the knowledge flow through institutional bias makes no sense. In honour of international women’s day , I am sharing this chapter from Life in Perpetual Beta 2.0 , part of the perpetual beta series.
  • CLARK QUINN  |  TUESDAY, MARCH 6, 2018
    [Knowledge] Activity or Application?
    You could have an activity that’s just ‘matching’, or ‘identify the right word’ type of knowledge test. I wondered about using ‘application’ instead of activity, focusing on the fact that people should be applying the knowledge to do something, not just doing any sort of activity.
  • BOXES AND ARROWS  |  TUESDAY, MARCH 6, 2018
    [Knowledge] Are We Taking the “U” Out of UX?
    Deep knowledge in understanding what engages and motivates users. What is a UX designer? I recently saw a great ad for a senior UX specialist from MathWorks. Some excerpts: Work with the development team to follow a user-centered design approach as you work collaboratively to brainstorm and design innovative solutions to complex problems.
  • COLUMN TWO  |  MONDAY, MARCH 5, 2018
    [Knowledge] Your workshop choices at #DEX2018
    The sessions are run by experienced workshop presenters who are drawing on a unique depth of knowledge. Where are you headed on the journey from an intranet to digital employee experience ? DEX2018 (Sydney, June 6-8) will give you the support and insights you need at every step in this transformation. Deep-dive workshops! In addition to our two-day conference, we are offering three highly practical deep-dive workshops.
  • HAROLD JARCHE  |  MONDAY, MARCH 5, 2018
    [Knowledge] if you are the smartest person in the room …
    But there is likely a smart person who is knowledgeable about something in every room. The personal knowledge mastery model ( PKM ) is comprised of three interrelated activities: Seek > Sense > Share. Good leaders not only learn, but share their knowledge at the right time and place. Think about what would happen if the smartest people in every room did not share their knowledge. Hoarding our knowledge hurts all of us in the long run.
  • HAROLD JARCHE  |  SUNDAY, MARCH 4, 2018
    [Knowledge] a foundation for the future of work
    This is learning that is informal, requiring significant amounts of implicit knowledge, as well as social sense-making. I developed the personal knowledge mastery discipline as a unified framework of individually-constructed enabling processes to help each of us make sense of our world, work more effectively, and contribute to society. A model of curation for the digital era that is being used in health and care is Harold Jarche’s ‘Personal Knowledge Mastery’ (PKM).
  • CLARK QUINN  |  WEDNESDAY, FEBRUARY 21, 2018
    [Knowledge] The Dearth of Science in Learning Technology
    For one, there are too many tools that have suites of features that are oriented towards ‘information dump and knowledge test’ Which we know isn’t going to lead to meaningful learning. Over the years, I’ve looked at a lot of learning technology. And I see a dispiriting trend. There seems to be little learning science of late. What I see are marketing driven decisions, even when there are claims to science! And I think this is a problem.
  • HAROLD JARCHE  |  WEDNESDAY, FEBRUARY 21, 2018
    [Knowledge] learning to create the future of work
    We are moving into an age of augmented work where much of the value we create is intangible, the knowledge we require to work is implicit, and most of this will be learned informally, outside the classroom. This is a fundamental aspect of the principle of wirearchy : “a dynamic two-way flow of power and authority, based on knowledge, trust, credibility and a focus on results, enabled by interconnected people and technology”.
  • INFORMATION LITERACY WEBLOG  |  TUESDAY, FEBRUARY 20, 2018
    [Knowledge] World Day of Social Justice #socialjusticeday
    Yet it is often those who struggle with the costs of information that also lack the knowledge or confidence needed to apply it. Today (20 February) is World Social Justice Day. This is the United Nations website for the day [link] Their special event focuses on the theme Workers on the move: the quest for social justice.
  • INFORMATION LITERACY WEBLOG  |  MONDAY, FEBRUARY 19, 2018
    [Knowledge] Creating Knowledge XI call for papers #CKIX2018
    March 1 2018 is the deadline for submitting proposals for the Creating Knowledge IX conference (focusing as usual on information literacy and learning), taking place 6-8 June 2018 in Vingsted, Denmark. We want to look to the future and explore how libraries and the people working in libraries can continue, in informed and meaningful ways, to contribute to the creation of knowledge and the facilitation of successful learning in higher education and beyond."
  • COLUMN TWO  |  MONDAY, FEBRUARY 12, 2018
    [Knowledge] Upcoming dates for face-to-face intranet gatherings as part of the ILF community
    That’s why the Intranet Leadership Forum (ILF) was founded a decade ago, to connect teams and to share knowledge. It’s not often that you get a chance to spend time face-to-face with other intranet and digital workplace teams. Now more than ever, it’s critical to make use of proven ideas from other organisations, and to avoid reinventing the wheel (who has the time?!).
  • INFORMATION LITERACY WEBLOG  |  SATURDAY, FEBRUARY 10, 2018
    [Knowledge] From Information Literate to Information Fluent: The Role of Libraries in Preparing 21st Century Citizens
    from pre-school to university-level and beyond], to move beyond the skills of Information Literacy and become Information Fluent in order to successfully navigate the Knowledge Economy. A free webinar on 21 February 2018 at 11am US Pacific time (which is 7pm UK time, 2pm US Eastern time) From Information Literate to Information Fluent: The Role of Libraries. Librarians are increasingly important in helping students, pre-K through 20 and beyond [i.e.
  • HAROLD JARCHE  |  FRIDAY, FEBRUARY 9, 2018
    [Knowledge] permanent truths
    That’s essential in an industry that’s introducing new languages, frameworks, or tools on a frequent basis—the knowledge gained from a college degree lasts only so long. Every fortnight I curate some of the observations and insights that were shared on social media. I call these Friday’s Finds. “To believe that our beliefs are permanent truths which encompass reality is a sad arrogance. To let go of that belief is to find safety.” ” — Ursula K Le Guin (1929-2018).
  • HAROLD JARCHE  |  TUESDAY, FEBRUARY 6, 2018
    [Knowledge] life in perpetual beta 2.0
    The four volumes examine learning, technology, democracy, personal knowledge mastery, leadership, and new working models. The changing nature of work, and our evolving perspectives on learning and knowledge were the core themes. Subsequent volumes focused on leadership, personal knowledge mastery, and working models. The perpetual beta series synthesizes about 12 years of writing on this site.
  • THEORIA CUM PRAXI  |  FRIDAY, FEBRUARY 2, 2018
    [Knowledge] Straight lines and sharp edges
    I’m currently reading Walter Isaacson’s new bio of Leonardo da Vinci, and one of the things that marked him as different in his time (and any time before him) was his realization that there are no straight lines or sharp edges in nature, and his incorporation of this knowledge into his art. I’m sitting on a plane as it boards, wanted to jot down some quick thoughts.
  • CLARK QUINN  |  WEDNESDAY, JANUARY 31, 2018
    [Knowledge] At the edge
    This included and Enterprise Social Network and a Knowledge Management system. Another response to my request for topics asked about moving from the classroom to the ‘fringe’ Here, I have a very simple response: the case studies in Revolutionize Learning & Development. Each was chosen and structured to talk about the context, specific situation, the plan, the results, and advice. Each also represents a diversity of settings and needs.
  • HAROLD JARCHE  |  TUESDAY, JANUARY 23, 2018
    [Knowledge] architects of our future
    How we organize as a society is just another human-created technology, or as Harold Stolovitch wrote, “Technology is the application of organized and scientific knowledge to solve practical problems.” Stanford Prison Experiment. It has been generally thought in the popular press that the Stanford Prison Experiment showed that normal people act like sadistic guards when placed in a ‘prison-like’ environment.
  • CLARK QUINN  |  TUESDAY, JANUARY 23, 2018
    [Knowledge] Learning to Learn
    The starting point from the comment, however, was the fact that the audiences being seen varied in background knowledge; some were relative novices, others were experienced. As a response to my post where I offered to ‘listen’, I’ve had several comments giving me topics, and so I thought I should respond.
  • HAROLD JARCHE  |  MONDAY, JANUARY 22, 2018
    [Knowledge] the square and the tower
    In The Square and The Tower , Niall Ferguson presents us a detailed series of examinations of the struggle between networks and hierarchies in managing society since the advent of writing. A central theme of the book is “that the tension between distributed networks and hierarchical orders is as old as humanity itself.”
  • INFORMATION LITERACY WEBLOG  |  FRIDAY, JANUARY 19, 2018
    [Knowledge] cfp Information Literacy: From Practice to Research and Back Again
    The session will look beyond standards and processes, engaging instead in the potential for developing knowledge to guide information literacy practice across disciplines, contexts and environments. There is a call for papers for a session organised by IFLA's Library Theory and Research Section and Information Literacy Section : Information Literacy: From Practice to Research and Back Again.
  • HAROLD JARCHE  |  WEDNESDAY, JANUARY 17, 2018
    [Knowledge] coffee, communities, and condescension
    These include: self-organizing systems, platforms that enable self-organization, how to better share and filter knowledge and information. We also decided that future meetings will be recorded and that I will look into creating a secure online space for written conversations and sharing our knowledge. I have observed over the past few years how critical it is to engage in knowledge networks to better understand my profession and the world.
  • CLARK QUINN  |  WEDNESDAY, JANUARY 17, 2018
    [Knowledge] Developing Decisions
    But such systems are very limited; they can’t handle questions at the periphery of the knowledge well, and fall apart at related areas. I mentioned in yesterday’s post that one thing I do in getting objectives is focus on decisions. And, simple ones will get automated; we can train AI to handle these.
  • CLARK QUINN  |  TUESDAY, JANUARY 16, 2018
    [Knowledge] Listening
    And it keeps the discussion from focusing on knowledge. Knowledge is needed, but it’s not central. Listening, as I mentioned, in this case to Guy Wallace. As one of the premier promoters of evidence-based design, he responded to my question about what to post on with: Any “How Tos” using methods, tools and techniques that you’ve found to work in L&D and Performance Improvement. Since I am a fan of Guy’s work, I thought I should answer!
  • CONVERSATION MATTERS  |  MONDAY, JANUARY 15, 2018
    [Knowledge] Appreciation Is the Magic Glue that Connects
    Make Space – Neither noticing or describing is doable unless you put away the assumption that you are the only one in the room (or online) with valuable knowledge or understanding about a topic. Even if you are the designated teacher or the online speaker, you are rarely the only one with knowledge that would be useful to others. Have you had the experience of helping another person with a problem and then never hearing whether what you offered was useful?
  • HAROLD JARCHE  |  SUNDAY, JANUARY 14, 2018
    [Knowledge] a vision for learning
    Personal knowledge mastery (taking control of our professional development) and an attitude of working in perpetual beta (continuous experimentation) are two of the disciplines required to develop the third discipline: Shared Vision, or our worldview. We can start by visually mapping our knowledge networks, as it is important to understand the makeup of our sources of knowledge. Personal knowledge mastery is not a tool set, but rather a discipline.
  • INFORMATION LITERACY WEBLOG  |  FRIDAY, JANUARY 5, 2018
    [Knowledge] @infolitgroup Information Literacy Awards: nominations sought
    There should be evidence that the nominee is committed to sharing his/her knowledge and expertise and/or disseminating his/her learning and research within their organisation and beyond. Nominations are open for the 2018 awards, which will be presented at the LILAC conference. (1) 1) The Information Literacy Award 2018 "The award is open to practitioners, researchers and academics working in the IL field within the United Kingdom. Nominations from all sectors are welcome.
  • HAROLD JARCHE  |  WEDNESDAY, JANUARY 3, 2018
    [Knowledge] the coffee club
    The subjects that we will cover will include technology, media, knowledge, and society, but I am sure we will always find something to talk about. Last October I suggested that subscribers to this blog could buy me a monthly cup of coffee to support my writing. Several of you have done so: thank you! To kick off 2018 I have decided to no longer offer beta conversations to the general public and instead make these events for paid subscribers only.
  • HAROLD JARCHE  |  SATURDAY, DECEMBER 30, 2017
    [Knowledge] embracing automation
    Just as farmhands were replaced by machines 100 years ago, so too will knowledge workers be replaced by networked computers in the next few decades. Last century, those farmhands had the option of moving to the city and working in factories, but what are the alternatives for today’s knowledge workers? As non-routine work becomes the norm, work environments will have to become open, transparent, and diverse because trust is essential to ensure that knowledge flows. Automation.
  • HAROLD JARCHE  |  TUESDAY, DECEMBER 26, 2017
    [Knowledge] constantly learning nodes
    All fields of knowledge are expanding and artificial boundaries between disciplines are disintegrating. Constantly learning nodes can make for more resilient knowledge networks. This is the focus of personal knowledge mastery (PKM). Here are some thoughts about learning that I developed on this blog the past year. We lack good models for organizing in a networked society.
  • INFORMATION LITERACY WEBLOG  |  TUESDAY, DECEMBER 19, 2017
    [Knowledge] New articles Information seeking; Indigenous research; Student online reading
    The latest issue of the open access journal Information Research (vol. 22 no. 4, December, 2017) has been published at [link] Articles include - Stefan Ek: Factors relating to problems experienced in information seeking and use: findings from a cross-sectional population study in Finland.
  • HAROLD JARCHE  |  TUESDAY, DECEMBER 19, 2017
    [Knowledge] perpetual beta 2017
    Open information and access to our common knowledge assets is required. As organizations get decentralized and work teams more dynamic, individuals need a long-term approach for their professional development and knowledge sharing. Today, all professionals need large and diverse knowledge networks. For complex work we need strong knowledge networks, and loose (temporary & negotiated) hierarchies. Blogging is one way I make sense of the world.
  • INFORMATION LITERACY WEBLOG  |  MONDAY, DECEMBER 18, 2017
    [Knowledge] Innovating #pedagogy 2017
    The Open University has published its annual Innovating pedagogy list of innovative themes for pedagogy. They state that the series "explores new forms of teaching, learning and assessment for an interactive world, to guide teachers and policy makers in productive innovation. This sixth report proposes ten innovations that are already in currency but have not yet had a profound influence on education."
  • CLARK QUINN  |  WEDNESDAY, DECEMBER 13, 2017
    [Knowledge] Higher Ed & Job Skills?
    Higher ed focuses too much on knowledge, and uses assignments that don’t resemble the job activities. This doesn’t have to be done at the expense of the types of things professors believe are important, but just with a useful twist in the way the knowledge is applied. I sat in on a twitter chat yesterday, #DLNChat, that is a higher ed tech focused group (run by EdSurge ). The topic was the link between higher ed and job skills, and I was a wee bit cynical.
  • HAROLD JARCHE  |  WEDNESDAY, DECEMBER 13, 2017
    [Knowledge] it’s not complicated – review
    “The fact that strategy is complex means that all of the superficially undesirable traits of complexity come to the fore in strategic planning: the unpredictability; the lack of reproducibility; the lack of control; the role of serendipity; the randomness; and the inability to use superior skill, knowledge, and complicated training.”
  • JOHN BATTELLE'S SEARCHBLOG  |  TUESDAY, DECEMBER 12, 2017
    [Knowledge] Data Concentration In Platforms – A Modest Proposal
    Who better than Google understands what products, services, and knowledge we want, and our path to finding them? The post Data Concentration In Platforms – A Modest Proposal appeared first on John Battelle's Search Blog. image. (I’ve I’ve been writing on NewCo Shift for the most part, but I wanted my Searchblog readers to know two things: One, I’m working on getting this site totally redone, and will be posting here in the New Year.
  • CONVERSATION MATTERS  |  SUNDAY, DECEMBER 3, 2017
    [Knowledge] We Learn When We Talk
    It has all kinds of implications for knowledge sharing: If I deliver a lecture or a presentation, it would be helpful to make time for those listening to have a conversation with each other – a way for them to put what I've said in their own words and to make mental connections that otherwise might never be made. Without the time to articulate the ideas in your own words, all that knowledge quickly evaporates.
  • CLARK QUINN  |  WEDNESDAY, NOVEMBER 29, 2017
    [Knowledge] Before the Course
    And not just knowledge dump, of course, but models and examples and meaningful (and spaced) practice. It appears that, too often, people are building courses when they don’t need to (or, more importantly, shouldn’t ). I realize that there are pressures to make a course when one is requested, including expectations and familiarity, but really, you should be doing some initial thinking about what makes sense.
  • HAROLD JARCHE  |  WEDNESDAY, NOVEMBER 29, 2017
    [Knowledge] self-managing for complexity
    What Finnish youth need more than before are more integrated knowledge and skills about real world issues, many argue. All professionals need access to long-term social networks where they can access a diverse array of opinions, ideas, and knowledge. “What processes will be effective in helping people to unlearn the disposition or stance that made them successful in the ordered domains of Cynefin? How can they most effectively learn the skills required in the complex domain?
  • KNOW NETWORK NEWS  |  MONDAY, NOVEMBER 27, 2017
    [Knowledge] 2017 Global (Parent) Most Admired Knowledge Enterprises (MAKE) Winners Announced
    Teleos, in association with The KNOW Network, has announced the 20 Winners of the 2017 Global (Parent) Most Admired Knowledge Enterprises (MAKE) study. For the fifth time, Alphabet (formerly Google) has been named the Overall Global (Parent) MAKE Winner
  • HAROLD JARCHE  |  MONDAY, NOVEMBER 27, 2017
    [Knowledge] 3000 half-baked ideas
    Helping London’s volunteer sector think in terms of knowledge networks. Incorporating personal knowledge mastery into the network of an international NGO: United Cities & Local Governments. Here I will pursue what Yochai Benkler describes as “a global cultural revolution” by helping to make a better commons in my own small way by engaging with my knowledge networks, one post at a time. *If
  • INFORMATION LITERACY WEBLOG  |  SUNDAY, NOVEMBER 26, 2017
    [Knowledge] Webinar: Interdisciplinarity and the Liaison Librarian
    As academia splinters into ever more specialized fields of inquiry, access to broad bodies of knowledge has never been greater. A free webinar on 29 November at 1pm USA Central time (which is 7pm UK time): Interdisciplinarity and the Liaison Librarian, sponsored by CHOICE in association with ACRL. "As How can today's liaison librarian add value to the interdisciplinary research of the faculty they serve?
  • CLARK QUINN  |  WEDNESDAY, NOVEMBER 22, 2017
    [Knowledge] Solutions for Tight Cycles of Assessment
    Yet we also don’t want just rote knowledge checks, as they don’t lead to meaningful performance. And it’s not exclusive of knowledge test as well, but it’s more applied and therefore is likely to be more valuable to the learner and the learning. In general, in a learning experience stretching out over days (as spaced learning would suggest), learners want to regularly get feedback about how they’re doing.
  • HAROLD JARCHE  |  WEDNESDAY, NOVEMBER 22, 2017
    [Knowledge] bias thwarts innovation
    Tacit knowledge flows in networks through social learning. Gender bias, as well as other biases, blocks these connections and the resulting knowledge flows. Cutting off the knowledge flow through institutional bias makes no sense. My recent blog post on our future is networked and feminine has had more online attention than any other post I have written in the past two years. I was even asked to change the title, something that has never happened before.
  • INFORMATION LITERACY WEBLOG  |  SUNDAY, NOVEMBER 19, 2017
    [Knowledge] Information Literacy and Instruction: a Global Overview.
    Reference librarians help people learn how to learn so they can participate fully in their societies as informed and knowledgeable citizens. I flagged up this article before RUSQ went open access, but now that it is open access it is worth mentioning again: Grassian, Esther (2017). Information Literacy and Instruction: Teaching and Learning Alternatives: A Global Overview. Reference & User Services Quarterly , 56(4), 232-239.
  • CLARK QUINN  |  THURSDAY, NOVEMBER 16, 2017
    [Knowledge] #AECT17 Conference Contributions
    So, for instance, when working with SMEs focus on decisions to keep the discussion away from unnecessary knowledge. I believe both are going to be important, the former because of the decreasing half-life of knowledge, the latter because of the ubiquity of technology. So, at the recent AECT 2017 conference, I participated in three ways that are worth noting.
  • KNOW NETWORK NEWS  |  THURSDAY, NOVEMBER 16, 2017
    [Knowledge] Top Growth for Pharmaceutical KM Software Market
    A new market research report, "Pharma Knowledge Management Software Market," forecasts that this sector will hit US$ 2 billion by 2023
  • INFORMATION LITERACY WEBLOG  |  TUESDAY, NOVEMBER 14, 2017
    [Knowledge] Recent articles: Information behaviour of cult media fans; three teaching methods
    Being in a knowledge space’: Information behaviour of cult media fan communities , pp. Recent articles from the priced publication Journal of Information Science , Volume 43, Issue 5, 2017 include: - Price, L. and Robinson, L. 649–664 - Dolničar, D. et al. A comparative study of three teaching methods on student information literacy in stand-alone credit-bearing university courses , pp. 601–614 Contents page at [link] Photo by Sheila Webber: St James Church, November 2017.
  • HAROLD JARCHE  |  TUESDAY, NOVEMBER 14, 2017
    [Knowledge] perspectives on new work – synopsis
    The network acts as an amplifier of knowledge, but the demands on the worker grow. The challenge for the knowledge worker is to take responsibility for the value and growth of her human capital and to plan her “investment portfolio” carefully. A learning relationship potentially makes the whole network smarter , with every individual interaction creating network effects … The most valuable issue is to have access to “community knowledge”, a common movement of thought.
  • KNOW NETWORK NEWS  |  TUESDAY, NOVEMBER 14, 2017
    [Knowledge] Why People Fail to Share Knowledge
    There are three primary reasons people do not share their knowledge, especially in the context of tacit knowledge capture in online KM Systems
  • CONVERSATION MATTERS  |  MONDAY, NOVEMBER 13, 2017
    [Knowledge] Industry Leaders Conversation: Change, Culture, and Learning #KMWorld
    Session Description: Former head of KM with the BBC, Semple believes in conversations and leads our panel on a far-ranging discussion of change, culture and learning as we all aspire to an outbreak of common sense on our journey for knowledge sharing and creating sustainable, high-functioning organizations and communities. Jean-Claude Monney , Former Chief Knowledge Officer, Microsoft, Columbia University and Digital Transformation Coach. What is the pedigree of knowledge?
  • HAROLD JARCHE  |  MONDAY, NOVEMBER 13, 2017
    [Knowledge] how we learn – review
    This is one more resource I would recommend for personal knowledge mastery. How We Learn by Benedict Carey is focused mostly on memory and learning for recall but it is a good read and there is likely something new about learning here for anyone. Carey is a journalist who went through much of the research on memory in order to make sense himself. By synthesizing and comparing the research on memory and learning, he has done a great service to the non-academic.
  • COLUMN TWO  |  SUNDAY, NOVEMBER 12, 2017
    [Knowledge] Get expert help picking your new intranet platform or product
    We play an expert but vendor-neutral role, with deep knowledge of what’s out there, but with no commercial ties to any of the solutions. You outline what your business needs, and we share expert intranet and product knowledge. As we predicted, there’s been a huge pivot in the SharePoint marketplace , towards intranet products that sit on SharePoint or Office365, along with a similar rise in other out-of-the-box intranet products.
  • INFORMATION WANTS TO BE FREE  |  MONDAY, NOVEMBER 6, 2017
    [Knowledge] Saying goodbye to the Library Success Wiki
    Knowledge-sharing has always been a passion of mine and a wiki was a good tool (at the time) for collecting knowledge from a diverse array of librarians across the world. At the time, a wiki was one of the only free ways to collect knowledge from lots of different people, many of whom the person creating the wiki didn’t know. In July 2005, on the heels of the successful ALA Annual 2005 Wiki, I developed the Library Success Wiki.
  • INFORMATION LITERACY WEBLOG  |  MONDAY, NOVEMBER 6, 2017
    [Knowledge] Librarian engaging with first year undergraduates?
    The process of learning includes not only success in developing knowledge, skills, and abilities but also mistakes and errors that impede such success. Lisa Hinchliffe is seeking participants for online (90 min) focus groups about student information literacy misconceptions. In any domain of learning, instructors will have developed a sense of the typical errors learners make.
  • KNOW NETWORK NEWS  |  SUNDAY, NOVEMBER 5, 2017
    [Knowledge] 2017 Global (Independent Operating Unit) Most Admired Knowledge Enterprises Winners Announced
    Teleos, in association with The KNOW Network, has announced the 10 Winners of the 2017 Global (Independent Operating Unit) Most Admired Knowledge Enterprises study. Google has been named the Overall Global (IOU) MAKE Winner for the first time
  • BOXES AND ARROWS  |  TUESDAY, OCTOBER 31, 2017
    [Knowledge] It’s a Bird, It’s A Plane, It’s a User Champion
    This role of user champion may be the distinctive product of a distinctive design process—our shop focuses on highly knowledgeable, highly engaged business users—but it seems to have broader application. Such people usually have the right mix of in-the-field knowledge and executive skills such as lobbying, vetting, and training.
  • KNOW NETWORK NEWS  |  FRIDAY, OCTOBER 27, 2017
    [Knowledge] Global Pharmaceutical KM Software Market
    Qyresearchreports has released a new market research report, "Global Pharma Knowledge Management Software Market Size, Status and Forecast 2022
  • HAROLD JARCHE  |  WEDNESDAY, OCTOBER 25, 2017
    [Knowledge] systems thinking
    These are practical tools to improve anyone’s practice of personal knowledge mastery and I look forward to the rest of the posts in the series. Leyla Acaroglu has an excellent post on Tools for Systems Thinkers: The 6 Fundamental Concepts of Systems Thinking. “In
  • KNOW NETWORK NEWS  |  WEDNESDAY, OCTOBER 25, 2017
    [Knowledge] 2017 Global (Parent) MAKE Finalists Announced
    Teleos, in association with The KNOW Network, has announced the 40 Finalists of the 2017 Global (Parent) Most Admired Knowledge Enterprises (MAKE) study
  • KNOW NETWORK NEWS  |  TUESDAY, OCTOBER 24, 2017
    [Knowledge] 2017 Global Independent Operating Unit MAKE Finalists Announced
    Teleos, in association with The KNOW Network, has announced the 21 Finalists of the 2017 Global Independent Operating Unit (IOU) Most Admired Knowledge Enterprises (MAKE) study
  • HAROLD JARCHE  |  SUNDAY, OCTOBER 22, 2017
    [Knowledge] the medium is the message
    Hossein Derakhsahn states that with social media platforms like Facebook , “The very idea of knowledge itself is in danger” He goes on to describe how the web started as a text-based medium but has flipped into a new form of broadcast television. Instead of a quest for knowledge, it engages us in an endless zest for instant approval from an audience, for which we are constantly but unconsciouly performing. (It’s
  • KNOW NETWORK NEWS  |  FRIDAY, OCTOBER 20, 2017
    [Knowledge] Israel Targets High-Tech Knowledge Workers
    The Israel Innovation Authority aims to double the number of high-tech workers in the country over the next decade
  • INFORMATION LITERACY WEBLOG  |  THURSDAY, OCTOBER 19, 2017
    [Knowledge] 23things for digital knowledge #23ThingsEdUni
    The University of Edinburgh has just started a 23 things initiative (where you are introduced to a new "thing" and normally have to do an activity and blog about it).
  • HAROLD JARCHE  |  WEDNESDAY, OCTOBER 18, 2017
    [Knowledge] cities and the future of work
    Learning Cities harness their knowledge, social networks, environmental assets and financial capital to facilitate the development of skills, knowledge and values by local people and organizations.” — Janet Candy, Planning Learning Cities, 39th ISoCaRP Congress 2003. This balance requires organizational systems that enable knowledge to flow, but more importantly it requires workers who are also engaged citizens. Subsidiarity can enable more transparent knowledge sharing.
  • KNOW NETWORK NEWS  |  THURSDAY, OCTOBER 12, 2017
    [Knowledge] 2017 Asian MAKE Winners Announced
    Teleos, in association with The KNOW Network, has announced the 18 Winners of the 2017 Asian Most Admired Knowledge Enterprises (MAKE) study
  • DION HINCHCLIFFE'S WEB 2.0 BLOG  |  FRIDAY, OCTOBER 6, 2017
    [Knowledge] In Digital Transformation, The Art-of-the-Possible and Average Practice Are Diverging
    Non-competitors can come together across organizations to share their digital knowledge and lessons learned, and especially, tackle digital challenges too big even for large enterprises. The third way (first on the list), which I see more advanced and mature organizations engaging in, is to work far smarter by combining knowledge, investment, and experience as whole together, creating a network that can learn many times faster than a single entity.
  • HAROLD JARCHE  |  MONDAY, OCTOBER 2, 2017
    [Knowledge] creating resilient knowledge networks
    The personal knowledge mastery framework is a combination of seeking knowledge, making sense of it, and sharing it with others. Two key variables are how we make sense of knowledge and how we share it, in order to: seek > sense > share. Knowledge catalysts have diverse knowledge networks from which to seek knowledge. Knowledge catalysts can also help to organize peer-to-peer events that are important to maintain any community.
  • HAROLD JARCHE  |  THURSDAY, SEPTEMBER 28, 2017
    [Knowledge] adapting to life in perpetual beta
    Individuals : The personal knowledge mastery framework I have developed over more than a decade helps individuals take control of their professional development. Twenty years ago I was finishing my Master’s thesis on learning in the information technology workplace. A significant part of my research relied on the work of Marshall McLuhan, especially his laws of media.
  • INFORMATION LITERACY WEBLOG  |  TUESDAY, SEPTEMBER 26, 2017
    [Knowledge] Call for proposals for the ACRL IS Current Issues Virtual Discussion Forum
    If you would like to share your knowledge, help your peers learn from one another, and spark a lively conversation, submit a proposal to lead the IS Current Issues Virtual Discussion Forum today." There is a call for proposals for people to lead the A CRL IS (Instruction Section) Current Issues Virtual Discussion Forum at the time of the American Library Association "Midwinter" conference, on January 24 2018, at 2 PM US Eastern time, which is 7pm UK time.
  • COLUMN TWO  |  MONDAY, SEPTEMBER 25, 2017
    [Knowledge] Plan your intranet enhancements with data and wisdom
    This knowledge and expertise provides the other half of the Annual Intranet Review: suggestions and recommendations on improvements across each of the categories, from content to governance. Your intranet plays a fundamental role in supporting the business. That’s not to say that it couldn’t be better, far from it! The key thing is that intranets are always moving forward , otherwise they’re falling behind what your evolving business needs.
  • INFORMATION LITERACY WEBLOG  |  MONDAY, SEPTEMBER 25, 2017
    [Knowledge] New articles: information experience of socioeconomically disadvantaged; avoiding information; information sharing; health information seeking
    Exploring the mediating effect of generalised trust - Sangwon Lee: Implications of counter-attitudinal information exposure in further information-seeking and attitude change - Reijo Savolainen: Information sharing and knowledge sharing as communicative activities Go to [link] Photo by Sheila Webber: Saint Malo, fort, September 2017. The latest issue of open access journal Information Research has been published (volume 22 no. 3, September, 2017).
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