IBM, which has quietly supported many telecom players, is now stepping up its mobile profile, buying up Israeli mobile app provider Worklight and releasing a new device management tool for enterprise customers. The moves help IBM capitalize on the push toward mobile by companies as they manage an exploding number of devices and apps. MORE >>

This is the second in a series on an IBM social media press event I attended last week following part one posted yesterday. Jeff Schick, VP social software, mentioned that IBM Research has done a study on the implications of using social and infusing collaboration into commerce experience. Into help desks?     MORE >>

Software. Electrolux deploys IBM social software. Electronic appliances firm Electrolux has deployed IBM social software to connect its workforce in 60 countries and encourage much more deeper innovation and knowledge sharing. Electrolux deploys IBM social software. Software. Software. MORE >>

Interesting point in this article, however if the design of IBM's social software is over-reliant on use cases within its own workforce, the risk is that those traits unique to its own culture and operation are passed onto clients of Lotus Connections (user experience, etc). Tags: Social Software Synch.rono.us. MORE >>

is more about how social software is used by people vs. what the social tool actually is. At one point (late nineties/early 2000's), Microsoft sometimes used the term "directed collaboration" in this regard while IBM talked about contextual collaboration as the "fuzzy front-end" of process-centric work. Social Software Many E2.0 MORE >>