Millen, Werner Geyer, Casey Dugan recently published , Research on the Use of Social Software in the Workplace. It focused on their Beehive social networking website behind IBM ’ s firewall. IBM Research is looking at four main areas: understanding adoption, usage patterns, motivations, and impact. Four IBMers, Joan M. MORE >>

IBM® Lotus® Connections brings to the world the first integrated social computing software for business, but IBMs employees have been using the core capabilities for some time. So it was designed from the start not just as a phone book, but as a programming component of what we would today call social software. MORE >>

Last week I attended an IBM media event where they conveyed a number of their recent efforts in social software. was pleased to get this invitation as I have been covering IBM efforts in the space for a while (see for example my 2005 post - IBM’s Social Software Initiatives: Blogs, Wikis, Tagging, and More – Part One ). MORE >>

IBM, which has quietly supported many telecom players, is now stepping up its mobile profile, buying up Israeli mobile app provider Worklight and releasing a new device management tool for enterprise customers. The moves help IBM capitalize on the push toward mobile by companies as they manage an exploding number of devices and apps. MORE >>

This is the second in a series on an IBM social media press event I attended last week following part one posted yesterday. Jeff Schick, VP social software, mentioned that IBM Research has done a study on the implications of using social and infusing collaboration into commerce experience. Into help desks?     MORE >>