This is a follow-up to my Community Lessons post, and Community paradox post. People have to fill in a request form that asks them various questions highlighting the committment and facilitation required. Once this is finalised I create the community to the required specifications eg. don’t have time to commit. MORE >>

The taxonomy becomes a standard vocabulary to which all applications must conform. They have, after all, invested considerable effort in developing their taxonomy, and now they want to get as much value out of it as possible. So how much consistency and standardization is the right amount? Folksonomies are a case in point. MORE >>

www.straitsknowledge.com blog articles how-to guides events publications book videos about How to Use KPIs in Knowledge Management I’ve always been wary of KPIs in knowledge management, because they appeal to a tangible measurement mindset that is easily distracted from the intangible and hard-to-pin down outcomes of KM efforts. MORE >>

Taking 2 or 3 days to go to a conference is a big investment, both in time and money.  For a few people, conferences are a boondoggle, but for most of us we want to make the most out of our investment.  During this almost 12 minute podcast, we talk about: How to prepare for a conference before you get there. MORE >>

Most of us are probably an expert in something, and we naturally get questions from people who want to learn more about our area of expertise. It is relatively easy to just jot down a few paragraphs, grab a couple of links and send off that email to the person asking the question. Online Documentation. Collections. MORE >>