Many managers these days are trying to identify members of their organization who will embrace social media tools and practices within their organization. It reflects a shift in thinking from the preliminary questions of Why and Whether to the intermediate question: How? She'll totally get what we're trying to do!". MORE >>

I was recently asked to manage a team of graphic designers, all of them fresh graduates with hardly any professional experience. Always eager to help, I accepted the opportunity, knowing that it would be challenging and educational, for both myself and the team. It also helps to discuss all expectations from the start. MORE >>

This week, I’m going to discuss how to harness the passion of the superfan in order to convert them into an ambassador for your brand. They want to belong. Some of them could become even more than that to a brand. Some of them want to be more, but don’t know where to start. More on. MORE >>

All collaborative groups experience conflict, but the difference between a broken team and a team that stays united is that the latter will deal with the conflict without disrupting the work or the trust they’ve built. Given that conflict is inevitable, especially for remote teams, what can we do to minimize the damage? MORE >>

Working with teams whose members are spread across offices (or even continents) can make it extremely difficult to gauge and manage project momentum. In fact, it’s often momentum that comes into play when team motivation might be flagging. How does momentum play out in your project teams? Action Pathways. MORE >>