What you must do before you select a vendor Many of our clients follow the POST methdology , which is a framework for them to first understand the People they’re trying to reach, and how they use social technologies. Once you’ve done that, only then you’re ready to choose a vendor, which is the Technology.

It was designed to be a small to medium size group discussion, but because the room was large it was very challenging to do that successfully. I'm writing this post for both attendees of the session to have some notes and for people who were not at the session to hopefully get value from the discussion that happened there.