Conversations with customers to get their opinions and feedback can often be non-proprietary since most of the opinions/feedback would be expressed one way or another in a public forum and any responses by employees will follow guidelines and/or common sense to make sure nothing proprietary is accidentally leaked. Launched in Sept 08. Thanks. MORE >>

Many 7- and 8-year-olds are busy exploring Club Penguin or Webkinz with other 7- and 8-year-olds half a world away, middle schoolers are connecting with global warriors in World of Warcraft, and adolescents preen themselves in front of their "friends" on MySpace and Facebook. Countdown to Annual Conference Orlando, Fla. We are here to help! MORE >>

Anyway, one of my final parting shots as social-media-guy was to re-write our social media guidelines. Thanks for the pointer to the guidelines. Anyway, I’m now responsible for managing a group of business partners in a channels centre of excellence team providing channels expertise to the communications community in BT. MORE >>

Read your publisher’s submission guidelines. Make sure you know how they want things done in terms of fonts, margins, file naming conventions, screenshot guidelines, citations, captions, etc. Bookmarks Search this Blog Search Recent Posts The Social Divide History and change It’s unconference time! haven’t had a life. MORE >>

Find what people want in Twitter, Facebook, MySpace and LinkedIn; find the engineers and marketers too in social media.” Colin Brown reports Want to know how to succeed today in business without really trying? Forget about Old Boy networks and climbing the corporate ladder by whatever Machiavellian means necessary. is a little worn-out. MORE >>