Why and how to measure the impact of knowledge management are questions that never go away. She said that she keeps hearing that people don't know how to measure KM. The holy grail of knowledge management measurement is to tie participation to outcomes. But there is more to it than that. And we do. MORE >>

The traditional model of collaborative knowledge is based on the type of knowledge (moving from tangible to intangible, explicit to tacit) and the place of collaboration (moving from the individual to the group to the organization). How do individuals define “knowledge”? I'd appreciate feedback. R: Right. MORE >>

It is the story of a community of birdwatchers in Central Park in New York City and how they observed, loved and obsessed over a family of Red-Tailed Hawks that raised a family on an apartment ledge just of Central Park.  . They give you a lens to reflect on how your community is doing and where you might want it to be headed. MORE >>

practice communities of practice The idea that learning involves a deepening process of participation in a community of practice has gained significant ground in recent years. But how would things look if we took a different track? It makes sense, therefore to call these kinds of communities communities of practice. MORE >>

Earlier this week,   I wrote about the need for us to have more meaningful conversations at and about work, digging deeper into the real issues that influence us. Today I want to share some thoughts on how we can start to move in the direction of having more meaningful discussions. How are you feeling about what happened? MORE >>