This week, I’m going to discuss how to harness the passion of the superfan in order to convert them into an ambassador for your brand. They want to belong. Some of them could become even more than that to a brand. Some of them want to be more, but don’t know where to start. More on. MORE >>

Do you mire yourself in many open loops of interesting things to check out? How many times have you declared “tab bankruptcy” and quit your browser, thinking “Well, if it’s really important, I’ll find it again sooner or later”? Are you sure you want to continue?” Here’s an example set of groups: Finances: Mint.com. MORE >>

Contact Knowledge Plaza Talks/Presentations Home » Uncategorized Your Corporate How-to Wiki 20 November 2007 2 Comments Have you seen WikiHow ? You are given pre defined set of fields and the ability to add extra fields. This ensures all how-to’s are uniform and in a familiar format. and Enterprise 2.0 MORE >>

Yet, I still need to keep up on what's happening with my products. In this particular system, messages come every time a new entry is submitted AND every time new information is added to the entry (such as notes or status change). Normally, this would be easy to solve with the Outlook view by conversation feature. MORE >>

The taxonomy becomes a standard vocabulary to which all applications must conform. They have, after all, invested considerable effort in developing their taxonomy, and now they want to get as much value out of it as possible. So how much consistency and standardization is the right amount? Folksonomies are a case in point. MORE >>