I have just been requested permission by London School of Economics to use my Web 2.0 Certainly the original post continues to get plenty of traffic, not least because an image from the framework still appears on the front page of a Google search for ‘Web 2.0’. The phrase ‘Web 2.0’ Web 2.0 MORE >>

Gartner has released five interesting predictions for social software. By 2014, social networking services will replace e-mail as the primary vehicle for interpersonal communications for 20 percent of business users. Through 2012, over 70 percent of IT-dominated social media initiatives will fail. More like over 95%. MORE >>

Melcrum recently released a report on How to use social media to solve critical communication issues , with as usual some great case studies and many practical insights. was asked to write the closing section in the report, on The Future of Social Media and Internal Communications. Email use will be eroded by social media. MORE >>

it was Web computing — sticking a browser in front of a network. In the early 2000s decade, it was Web services and XML — sticking standardized code in front of an application. The social networking revolution.  IT professionals go to Google, Wikipedia, and other online sources of support, Schmidt says. MORE >>

Continuing my sequence of top posts from this year, today I have selected the 10 most popular and interesting posts on social media I've written this year. Some thoughts on why Australians are #1 globally on social media usage (from a slow start). Predictions for enterprise social software and social network analysis. MORE >>