As individuals and as a species, I believe we will be happier and more productive if we can improve our ability to communicate. This blog is dedicated to that effort. 19 October 2005 How to assert yourself Do you have trouble saying no, even when you really should? Dont invite the person to say no. cant believe it! MORE >>

Google Docs Guide: How to do Stuff with Google Docs. Practical guide to Google Docs: Learn how to do anything and everything with your online Google Office. Q: How do I upload all my Microsoft Office documents from the desktop on to Google Docs? A: Go to Edit â??> MORE >>

Knowing that new users are signing up and veterans are looking for some ideas to make their experience even better, we have put together a quick how-to that should offer something for everyone. Tell us in the comments about what you do to get the most out of Google Reader! Your Turn: How Do You Use Google Reader? MORE >>

People are using the Internet to connect to information, but more importantly, to connect with people. And yet so many people seem totally confused and overwhelmed about the right way to connect through social media channels. Here are 10 ways to really connect with others through social media: Focus, focus, focus. MORE >>

I recently spoke at the Creative Freelancer Conference in Denver (part of the How Design Conference ) and led a “Lunch and Learn&# table discussion. asked the attendees to write down their burning questions about social media marketing. How do social media marketing tools work? What are you trying to achieve? MORE >>