I think it’s fantastic that companies are using social media to promote their brands and communicate more directly with their customers. There are so many inspiring examples of brands that are providing real support for customers via social media or are getting out in front of disasters/problems/recalls in a genuinely transparent way. MORE >>

www.21publish.com       CA    AbsoluteBUSY  absoluteBUSY - Online CRM software" is a web based CRM solution for contact management, marketing and sales support, project tracking and other CRM (customer relationship management) related tasks.  single Gantt chart or calendar view and task-list alone are not enough - software projects need more.  MORE >>

Earlier this week I gave the opening keynote at the Sydney launch of Tibbr , the new social enterprise offering from TIBCO. Social media-style interface. As many have commented, the Tibbr interface looks very much like Facebook. Marc Benioff of Salesforce once asked “why isn’t all enterprise software like Facebook?&#. MORE >>

Facebook ? auto industry by social networking? The conversation quickly migrated beyond the soft benefits of social collaboration to the hard, measurable benefits businesses need when navigating through tough times. Enterprise 2.0,  social media, social networking, etc). I love the title "Reality Check 2.0" Really? MORE >>

Microsoft Office SharePoint 2007 (MOSS) is a disappointing platform for social computing in my opinion. The blog is barely acceptable, the wiki is not, the decision to implement RSS rather than Atom was short-sighted and the "Corporate Facebook" capability is not that impressive. Social Platforms: Managing The Gap. capabilities. MORE >>