This week’s announcement of Skype’s acquisition of GroupMe, and the recent introduction of Facebook’s Beluga-based Messenger, are part of something much bigger than group text messaging: The landscape of personal online communication is changing. Facebook wall posts, tweets, and Google+ posts, are the prototypical passive ones. Groups. MORE >>

101 Examples of Social Business ROI Blog Post A few years ago, I put together a list of social media marketing examples. The list contains 324 examples of brands putting social media to use and at that point in the social media industry’s evolution, it was the best of what was around (and still might be). Facebook. MORE >>

There was a fairly major example of how external social networks can spin out of control last week: Virgin Atlantic (which despite its name is a major international airline that flies all over the world) have a FaceBook presence, with 6,944 members as I write this. Last week Virgin got a lot of publicity for firing MORE >>

I’ve written before about Serena Software’s use of Facebook as their Intranet, as has Bill Ives. For example, I know you’re doing mashups now, but this has not been your historic business -- what was? Impetus for Facebook as the Intranet. When did Facebook ‘become’ Serena’s Intranet? MORE >>

( image ) Dialing in from the department of Pure Speculation… As we all attempt to digest the implications of last week’s Google+ integration, I’ve also be thinking about Facebook’s next moves. But I don’t think Facebook will create a search engine, at least not in the way we think about search today. MORE >>