The primary role of the “training&# department [or whatever it becomes] for any knowledge-based business is to Connect & Communicate. As workers co-develop emergent processes they need to be supported through updated information, tools and processes to do their work. Connect – ongoing conversations while working collaboratively. MORE >>

I want to share this post I first wrote for the Darwin Awareness Engine blog last week to see what you think and what questions you might have. Google has been the dominant web search engine for years now for good reason. It is the default opening screen on my laptop and I use it multiple times every day. First, let’s review what Google does. MORE >>

Serendipity is one of the most beautiful words in the English language. It originates from the story of "the Three Princes of Serendip", which tells the tale of three princes who had the faculty of making happy and unexpected discoveries (see more on the story here ). For the last decade I have been talking about the idea of "enhanced serendipity". MORE >>

Jim McGee points to this interview with Jordan Frank with a particular emphasis on Jordan's opening idea of "the responsibility to collaborate." Jordan Frank on 'responsibility to collaborate' - lessons in enterprise 2.0 implementations. Jordan Frank is VP of Sales and Business Development for Traction Software. MORE >>

Some of the interesting things I found on Twitter this past week. Diffusion By Learning. Innovation by Social Learning. via @charlesjennings. Social learning. People adopt once they see enough empirical evidence to convince them that the innovation is worth adopting, where the evidence is generated by the outcomes among prior adopters. MORE >>