Apologies for not posting for a few days: I'm in Moscow at the moment on a pre-Christmas break. have been meaning to post about the meeting on an Information Literacy Framework for Wales that took place 30 Nov to 1st Dec at Gregynog Hall, but thought that I'd wait til I'd put my own powerpoint on Slideshare. MORE >>

A partial list of points-to-ponder: Enterprise 2.0 is not a "market": A market should have some common definition along with identifiable boundaries that can be measured with metrics (many of which would be related to financial measures). However, when it comes to Enterprise 2.0, the "market" remains very ambiguous. Enterprise 2.0 Enterprise 2.0 MORE >>

This is the fifth in a six part series on Booz Allen ’s award winning implementation of Enterprise 2.0, termed the Hello system. In June 2009, Booz Allen was honored with the Open Enterprise 2009 Innovation Award so it is a good example to explore in depth. In this fifth post we will look at the lessons learned.  There were three main groups. MORE >>

When I hear about the processes companies are using to engage in social media-based conversations and communities, I’m a bit surprised that many lack any kind of strategy or written plan. Who is your audience (target market)? What do you hope this communication will help your company achieve? How will you measure your efforts? Be yourself. MORE >>

There was a bit of a spat on the actKM forum over the past week or so. One of the Forum's members (who's now left in high dudgeon) was testifying to the utility of NLP (Neuro Linguistic Programming) in KM, which met with a notable lack MORE >>