Industrial-age management theories are deeply rooted in a model that: organizes the enterprise into formal hierarchies establishes boundaries based on functional or geographic groupings thrives on top-down decision-making in those MORE >>

In a comment in my post Amusing Findings in Keywords Jack Pierce asked: I'm searching for the right term for what a lot of us do when we do EPSS type solutions. We could use EPSS as a term, but it seems a bit old, and a bit engineering-like. This is a question I've struggled with for quite a while. MORE >>

Very thorough article and worth reading if you are trying to leverage existing SharePoint investments but take advantage of one of the better wiki platforms in the market. It would be valuable for Microsoft to continue down this path of MORE >>

timely article that builds on some recent "thinking out loud" thoughts on the direction of presence i posted yesterday. uc strategists should be thinking in terms of where presence intersects with social feeds MORE >>

a worthwhile blog post from our identity group. do disagree with the extreme position that any opening up the social graph is wrong. there needs to be some level of federation between social network sites and social network services MORE >>