When you work in a large company, there’s often an awareness that your email is accessible to your employer so that communication method tends to be used very conservatively for business communication. This is based on past experiences, and now that email is a pretty mature medium these days most of literate society understands the MORE >>

The posts on an organization’s social media accounts reflect on that company in a very public way. People’s impressions of the company can be positive or negative depending on whether the people posting to those accounts are representing the company in a professional and consistent manner. Picking the Right Person. Use the right tone. MORE >>

The invention of the graphical web browser in 1993 was the moment that 'getting online' became meaningful, when we could start to post ideas, photos, and more that anyone in the world with an internet connection could access. Internet security firm AVG has done a survey showing how quickly these images are posted to the world. MORE >>

AIIM has been producing a state of the Enterprise Content Management (ECM) industry report for a number of years. The 2010 version was recently released. This annual report is based on over 700 responses from users across all industry sectors and sizes, and at all stages of ECM planning and adoption. 29% of respondents view internal E2.0 MORE >>

Tweet I mentioned in my last post that the term “personal knowledge management&# ( PKM ) does not adequately describe the sense-making process that I attribute to it. It’s rather obvious that knowledge cannot be managed, as  Dave Jonassen has said many times: Every amateur epistemologist knows that knowledge cannot be managed. MORE >>