Just over a year after launching it in beta at the company’s developer conference, Google has decided to shut down Wave, the real-time collaboration tool that was designed to be a cross between instant messaging, group chat and email. A “wave&# was described as “equal parts conversation and document.&#. Was it for chat? MORE >>

I have posted lengthy descriptions of each of the three eras of knowledge management and here I have made a brief summary of all three. have also made substantial changes to the third era in this post. If you would like to view each era in more detail just click on the heading of that era in this post. Knowledge management began in the mid 1990’s. MORE >>

Earlier today I spoke on a live webcast on the Future of Workplace Communication as part of Viocorp’s Future Forum series. took notes during the panel session and posted these live on my blog right after the event. 10:50 – 14:00. In the bigger context we also have to question whether organizations as we know them today will exist. 18:20 – 19:00. MORE >>

Jane Hart is spearheading an effort to collect information on why you should NOT ban social media in your organization. Below, my rebuttals to the reasons most commonly given by organizations to keep social media out. Social media is a fad. The genie is out and he's not getting back in the bottle. It's about controlling the message. Just ask BP. MORE >>

Bob Dick, who wrote Elements of Persausion , just sent me this note that has this thought provoking story in it which I though you would like. If you are in California you might like to attend his storytelling workshop. I've just returned from visiting some friends of mine in Maui. They told me an amazing story. One check was for $5,000. MORE >>