A DM Tweet today caused me to go and look and see what resources I’ve posted on the blog about back channel work.  back channel facilitation in online groups where you make a decision to address issues privately and not “in front&# of the whole group. After a bit of searching, here is what I came up with. Conference Back Channel. MORE >>

I am conducting a series of interviews with Samuel Driessen , Information Architect at Océ , about their Enterprise 2.0 implementation and adoption experiences. In this post I will cover their experiences with wikis and lessons learned. Earlier, I wrote out their micro-messaging experiences. As I mentioned before, I really like this dual role. MORE >>

Was just catching up on Ray Wang and Jeremiah Owyang joining Charlene Li's Altimeter group from Altimeter. Jeremiah is quoted in the New York Times : Mr. Owyang said that his story holds lessons for other companies. strongly believe in Jeremiah's point that individuals and corporations need to support each others' brands. MORE >>

There’s been such a division between formal and informal; the fight for resources, mindspace, and the ability for people to get their mind around making informal concrete.  was looking at the history of society, and it’s getting more and more complex. Organizational learning, however, seems to have done almost the opposite. MORE >>

I had an extraordinary day yesterday, in terms of who I got to talk with. Not only did I meet with several of FM's partners - two Fortune 500 marketers, a major platform partner, and a major blogger - I also got to watch the launch of Ad Stamp and the complete schedule for the Web 2 Summit. Now why was I talking to Dr. Scott? So think of search. MORE >>