The Pew Research Center’s Project for Excellence in Journalism has recently released some very interesting research on Navigating News Online , digging into how people navigate to news sites and what takes them away. Among the interesting insights was data on how news website traffic comes from Google and Facebook, shown below. MORE >>

I’m reading an advance copy of Andrew O’Keeffe’s new book ‘Hardwired Humans: Successful Leadership Using Human Instincts’. am looking forward meeting Dr Jane Goodall when she launches the book on June 6. One of the human instincts, ‘emotion before reason’ tells us that emotions play a huge role in our decision making. We have some important news.’ MORE >>

Tweet Virtual work can significantly reduce useless meetings, eliminate commuting time and free up time for knowledge workers to focus on what is important: being creative and dealing with complex problems. Virtual work also changes the organizational dynamic. Virtual learning has similar effects. Every one of those statements is wrong. MORE >>

While Darrell thinks that Microsoft buying Skype in a $8.5 billion deal is probably good news for video chat users , there will probably be some Skype customers who are worried about the implications of the acquisition and may be looking for alternatives. Here is a list of some of our favorites: VoIP/Phone service. Google Voice. only). Vbuzzer. MORE >>

A little while ago I co-authored a White Paper for SAP titled Service Delivery Innovation: Creating Client Value and Enhancing Profitability , focused on large professional services organisations. Later today I’m running a strategy workshop for a large technology vendor with a significant professional services arm. DRIVING FORCES. MORE >>