Interesting post by Jane Bozarth - The Myth of "Best Practices" A "best practice" is best only in the precise, specific context in which it exists. What works in my marriage won't necessarily work in -- and may even damage -- yours. As an individual encounters a situation he/she makes sense of the issue. eLearning Technology. MORE >>

For a number of years I have cringed every time one of my clients tells me that have or are planning to deploy Microsoft SharePoint as a collaborative platform MORE >>

At IBM, leveraging knowledge has always been an important part of our business. Last year, we undertook a massive overhaul of the technology and approach we use for knowledge management, moving from a centrally managed, linear, taxonomy- and repository-based system to one that leverages the best of Web 2.0, Instead, each Web 2.0 MORE >>

There are several factors that should be looked at when creating a collaborative working/learning space. I’ve previously referred to Column Two’s three tiers of collaboration - Capacity, Capability & Strategy and it’s a good model to start with. Turn off most functions and only enable new ones when people start asking for more. MORE >>

One thing that I am noticing more lately is the the value a single feature or tool has in different contexts. successful social tool will have a community of some sort as its foundation. Flickr, Youtube, Facebook, Linkedin and Twitter are all examples of social tools with community underpinnings. Facebook is a yearbook, Twitter is a masquerade. MORE >>