Tell me if you’ve heard this one before. librarian comes into a new job full of enthusiasm. He volunteers for lots of projects and is a generally good citizen at his library. Over time, he notices that a lot of colleagues are not so willing to volunteer to do things. Maybe they don’t seem as committed to continuous improvement as he is.

Tweet Soft skills , especially collaboration and networking, will become more important than traditional hard skills. Smart employers have always focused more on attitude than any specific skill-set because they know they can train for a lack of skills and knowledge. Soft skills require time, mentoring, informal learning and management support.