Related: 2008 Predictions. 2008 How I Did. 2007 Predictions. 2007 How I Did. 2006 Predictions. 2006 How I Did. 2005 Predictions. 2005 How I Did. 2004 Predictions. 2004 How I Did. In each of the past five years I've written a predictions post - usually at year's end or by the first of January. But I do have a fair amount of hope. That will come. MORE >>

You may have seen the drama this week around a social media ad agency representative whose negative Twitter message about Memphis, Tennessee was read and responded to by one of his client FedEx’s employees. MORE >>

I thought I'd kick off this year by posting a series of posts on topics related to tools and methods for work and learning. I'm hoping to address questions such as: How do you create a personal tool set or Personal Learning Environment (PLE) for yourself? What should be in your tool set? Should twitter be part of your tool set? So, here goes. MORE >>

Dan Schawbel wrote an excellent post on Mashable on the Top 10 Reputation Tracking Tools Worth Paying For. have reviewed one of them on the AppGap – see Radian6 – Monitoring Social Media. You can find Dan’s view of Radian6 and 9 others through the above post. See Dan’s post for much more useful detail. Their service is powered by Radian6. MORE >>

Image via Wikipedia. At last week’s Blogwell 2 conference in Chicago, Lee Aase from the Mayo Clinic shared their efforts to use social media to continue to share the Clinic’s message with the existing extended community tightly and loosely surrounding them. The Mayo Clinic has built a worldwide reputation over the course of many decades. MORE >>