A partial list of points-to-ponder: Enterprise 2.0 is not a "market": A market should have some common definition along with identifiable boundaries that can be measured with metrics (many of which would be related to financial measures). However, when it comes to Enterprise 2.0, the "market" remains very ambiguous. Enterprise 2.0 Enterprise 2.0 MORE >>

Forrester recently released a report on What’s Holding Back Your Intranet? by Tim Waters with Matthew Brown and Sara Burnes. They were kind to share a copy with me. They found that 93% of employee respondents said they use an intranet or company portal (Forrester uses the terms interchangeably) at least weekly, and more than half reported daily use. MORE >>

Introduction When it comes to user interface documentation, wireframes have long been the tool of choice. However, using traditional diagramming tools like Visio, OmniGraffle, and InDesign, most wireframes today look the same as their ancestors did from a decade ago – assembled with rigid, computer-drawn boxes, lines and text. MORE >>

This is the second in a six part series on B ooz Allen’s award winning implementation of Enterprise 2.0, termed the Hello.bah.com (Hello). In June 2009, Booz Allen was honored with the Open Enterprise 2009 Innovation Award so it is a good example to explore in depth. In this second post we will look at the change management efforts and results.  MORE >>

Community Managers by Luc Legay. I’ve watched the demand for online community managers (CM) build tempo this past year. Perhaps it follows last year’s frequent request from clients and others for “facebook in a box&# for their organization. Now they need someone to make it work. Online communities don’t seem to stabilize. MORE >>