I’ve written some posts in the past about vendors that have done some pretty slimy things in the name of making a profit. At least that makes sense to me. That’s their model — they’re profit-driven. Then there’s JSTOR. JSTOR is not an EBSCO or an Elsevier. JSTOR is a non-profit. I have to call BS here. Problem solved.

Melcrum recently released a report on How to use social media to solve critical communication issues , with as usual some great case studies and many practical insights. Go to the report website for a full overview and executive summary. was asked to write the closing section in the report, on The Future of Social Media and Internal Communications.