As UX professionals, we strive to design engaging experiences. These experiences help to forge relationships between the products we create and the people who use them. Whether you’re designing a website or a physical product, the formation of a relationship depends on how useful, usable and pleasurable the experience is. unpleasant). 1990). MORE >>

Several months ago I posted an article written by my colleague Harold Jarche titled “ A Framework for Social Learning in the Enterprise&# which synthesized the core concepts, ideas and past experience explored in a range of conversations with his ITA colleagues. Simplicity and the Enterprise. With growth, the simplicity ends. Complication. MORE >>

Tweet. Robert Kelley, in How to be a Star at Work , describes how tacit, or implicit, knowledge has come to dominate the knowledge economy: What percentage of the knowledge you need to do your job is stored in your own mind? Do you know how much you don’t know? They need to be social. MORE >>

I wanted to follow-up 19 Tips for Effective Online Conferences with some additional resources that relate to this topic. primarily used the eLearning Learning and Communities and Networks sites and used Conference , Online Facilitation of Conferences , Online Interaction in Conferences , Moderating Online Interaction , and others. It’s a guess why. MORE >>

I stumbled upon this month-old post from Cory Banks that just strikes a major chord with me. He says that Repositories are for sharing, not storing. recent thread on actKM.org caught my eye. The problem of getting people to read documents got me thinking about some of the situations we are currently dealing with and I felt the urge to share. MORE >>