My MBA course Managing in the Information Age ended with a module on Enterprise 2.0 technologies. What Enterprise 2.0 and/or Web 2.0 technologies, if any, would you introduce? thought I’d share some of their answers after grouping them into a few categories. Within each benefit category, I further divided responses by tie strength. MORE >>

On Managing A Community. have two “chunks&# I’d like to contribute to this conversation/stream of posts/comments. First relates directly to Chris’ observations about community managers. That is the content of Part 1. Check the next post for a more “meta&# reflection in Part 2. Community is non-linear. Head and heart. MORE >>

The difference between local and global markets is like the difference between the fishbowl and the ocean. To understand and engage successfully requires a shift in perspective. Here are a few tips to help you get the most from your global communications efforts: 1. Get outside your fishbowl. To go global you've got to get out from behind your desk. MORE >>

Today is the launch of Luke Wroblewski’s new book, Web Form Design. For a review of the book, check out our recent blog post. During the podcast, Luke answers a variety of questions such as: Why web form design is important. If form design is everywhere and easy, why are there so many bad forms? What are the Top 3 tips for improving web forms? MORE >>

Social networking sites have become an accepted part of the Internet, despite still being immature and likely to evolve over the next couple of years. And the vision that passes before their eyes rarely paints happy thoughts. Is that a good thing? Lines with an O = opposite direction, as one increases the other decreases. What's not to like? MORE >>