Good managers foresee costs and budget for them, but according to one researcher out of George Mason University, there’s a whole class of costs managers of internationally distributed teams may be ignoring: the price of cultural miscues and miscommunication. There were a lot of strategies. Explicit explanations of context. MORE >>

Tweet Here are some of the things I found via Twitter this past week. QUOTES. barrydahl “Forget about giving the guy a fish, or teaching him how to fish, either. Teach him how to teach himself.&#. euan “People can’t have authentic conversations with customers if work requires them to leave their real selves at the door&#. Period. MORE >>

Earlier this week, Simon wrote about whether email’s reign was coming to an end , and I recently mentioned sending less email as one of my 11 tips to reduce email overload , so I thought it would be fun to think about a few ways that we can replace email with other, more suitable tools. Instant messaging. Text messaging (SMS). Group chats. MORE >>

Open and clear communications is one of the most important things between parents and their kids, and a lot of parents spend a lot of time trying to figure out how to do this. Almost like they speak a different language. As if communications is something that autistics can do on their own. . This doesn’t change just because a kid is autistic. MORE >>

As part of my efforts to improve my productivity, I’ve been looking for tools that can help me during research. One such tool is The Cafe Society’s Trails , a useful Firefox add-on that can collect and edit text snippets and images from the web, and structure them into a clean booklet layout that you can then easily share with others. MORE >>