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| | HAROLD JARCHE
MAY 28, 2011 iSchool Networked Learning PKM Resources
Tweet This is a follow-up from the Networked Learning (PKM) workshop I conducted for the iSchool Institute yesterday. Here are some of the resources I suggested prior to the course: Network Learning: Working Smarter , an article I wrote for the Special Libraries Association last year.
| | INFORMATION LITERACY WEBLOG
MAY 28, 2011 Health literacy
Just noticed an interesting post from Anna Martin , [link] about the Internet informed Patient Hack day at Churchill College Cambridge held in March 2011. Her post is worth reading, as it summarises some key points nicely.
| || | LIBRARIAN OF FORTUNE
MAY 28, 2011 "Is this all I get for my money?"
My latest Info-Entrepreneur Tip of the Month looks at consequences of not managing clients' expectations regarding what you will be delivering. One of the most challenging parts of running any professional-services business is managing clients' expectations. We are delivering an intangible -- insights, information, analysis -- and we cannot anticipate what we will find when we first talk with a client.