Listening to the voice of the customer is a major initiative for many companies. Sentiment analysis is a growing component of the tools to assist in this effort. It is getting a lot of hype and there are conferences and events springing up to cover this buzz. Brand awareness is one of the major use cases.     MORE >>

Anyone who’s tried to move their Flickr   photograph trove over to Facebook finds that it’s not easy. Automating that process so it’s drop-dead simple is what Goyaka Labs, based in Bangalore, India, is trying to do with its fledgling  UnifyPhotos service. . Other services like Photosync do not put photos in the Facebook timeline. MORE >>

The (American)Young Adullt Library Services Association's peer-reviewed, open-access journal, the Journal of Research on Libraries and Young Adults , has a call papers for its Spring 2012 issue on the theme of Twenty-First Century Literacies. The issue will feature articles focusing on different twenty-first century literacies. MORE >>

Here on WebWorkerDaily we recently posted on the musings of Harvard Business School professor and partner in FutureWork Forum Jim Ware, who used a recent blog post to urge knowledge workers to shake up their routines and work in a greater variety of spaces. But what sort of spaces might improve your creativity? 24 percent said the office boardroom. MORE >>