A few years ago I posted about one of my favorite Steve Jobs' stories: . Reed College at that time offered perhaps the best calligraphy instruction in the country. Throughout the campus every poster, every label on every drawer, was beautifully hand calligraphed. None of this had even a hope of any practical application in my life ( my emphasis ). MORE >>

To which Karen responded, “which is why I’m glad I had dance lessons when I was young … always dancing, negotiating the next step&#. This is an important metaphor. Supporting communities of practice is a lot like dancing, there’s constant give and take. Another useful metaphor is to think of social media as languages. MORE >>

KM Singapore is an annual conference organised by the Information and Knowledge Management Society ( iKMS ). This will be its eighth year running. The conference aims to bring together local and regional practitioners to advance understanding and practice of IM and KM. There is an early bird discount, which ends on 31 July. Will we see you there MORE >>

I heard Francis Gouillart speak a couple months ago about Co-Creation ( post ), and I finally took the time to read his HBR article with Venkat Ramaswamy, Building the Co-Creative Enterprise. My world these days is all about process improvement, which can be a very focused effort of "here is my solution, implement it." Why should we restrain them? MORE >>

When you work online, it’s easy to feel relaxed about potential legal issues. Human resources has a harder time tracking you down and getting you to sign paperwork, you have some freedom from policies, and you may even officially be a contractor, without many obligations to follow the company’s lead on anything. Home offices. Legitimate work. MORE >>