Nick Milton makes an interesting observation about "Capturing" tacit knowledge , referencing a discussion with Alan Knott of Parsons Brinckerhof: tacit knowledge is to some extent "captured" when the knowledge holder joins a network or a community of practice. Up to this point, the tacit knowledge is siloed; inaccessible. MORE >>

For example, document taxonomies and knowledge sharing procedures were defined; identified experts shared their knowledge in defined communities. Today, we can identify six strong trends that lead into new concepts of knowledge sharing and collaboration: Exploring. Visualisations allow a more efficient knowledge transfer. MORE >>

However it struck me that in fact the vast majority of organizations represented in the audience still store most of their business documents on a hard disk somewhere. The number of documents being emailed between people inside companies today is still massive. The event included a Google Apps demo. That is crazy. MORE >>

In this three part series I‘ve classified the evolving landscape of knowledge management into three categories. The first category is Leveraging Explicit Knowledge and is about capturing documented knowledge and building it into a collection - connecting people to content. Leveraging Collective Knowledge. Space. MORE >>

I’m struggling with the issue of incentives in organizations trying to promote improved knowledge management and more effective use of new collaboration tools such as blogs, wikis, and the like. Behavioral complexities of knowledge work. Is this a design flaw in the knowledge management system? Consider another example. MORE >>