www.straitsknowledge.com blog articles how-to guides events publications book videos about How to Use KPIs in Knowledge Management I’ve always been wary of KPIs in knowledge management, because they appeal to a tangible measurement mindset that is easily distracted from the intangible and hard-to-pin down outcomes of KM efforts. MORE >>

So how can you make the transition as smooth as possible? Keep culture in mind. Your communications with the other people involved in the project should serve another purpose: learning their culture. This includes the culture of each individual in the team, as well as the team as a whole. Debrief. Why/why not? Assess. MORE >>

As individuals and as a species, I believe we will be happier and more productive if we can improve our ability to communicate. This blog is dedicated to that effort. 12 January 2007 XPLANE Culture Map XPLANE Culture Map , originally uploaded by dgray_xplane. What an elegant culture map. Join the conversation! MORE >>

People’s impressions of the company can be positive or negative depending on whether the people posting to those accounts are representing the company in a professional and consistent manner. It might help to think about it this way: would you put this person in front of the media or allow them to conduct interviews with the press? MORE >>

[link] Leveraging Organizational Knowledge This blog focuses on how to leverage the knowledge held, created, shared in an organizational context; with the objective of fostering creativity and innovation for competitive advantage. Absolutely it can be helpful in culture change. Scope> meaning how many processes to consider. MORE >>