I’m Not Actually a Geek May 11, 2008 Do Companies Need Social Media Managers? Filed under: mba — Tags: enterprise 2.0 , social media , web 2.0 — Hutch Carpenter @ 9:38 pm There are few institutions in the modern world that are not being transformed today by social media. The social media manager. MORE >>

Categories Apple Basketball behaviour blogging ROI blogs business process exceptions clearspace community compliance corporate facebook cost saving customer insight Dell democratising information ease of use email Enterprise 2.0 Add comments Until recently, organisations who wanted to implement social software or “Enterprise 2.0″ MORE >>

Filed under: mba — Tags: adoption , blogs , enterprise 2.0 , forums , microblogging , prediction markets , social bookmarking , social networks , social software , wikis — Hutch Carpenter @ 9:40 am A couple recent items caught my eye with regard to the issue of employee adoption of social software. MORE >>

using ROI calculations , it’s tempting to rely on anecdotal evidence instead. Once the storytelling begins, it usually doesn’t take long before social networking sites like Wikipedia, LinkedIn or Facebook come up. But there’s great danger in using these sites as justification for Enterprise 2.0 investment. MORE >>

Trends in the Living Networks - Sunday, October 19, 2008 Twitter as Search Engine or Community Seed The folks over at BrandonHall, the learning folks who blog lots of interesting links, pointed out a value of Twitter that not all of us may have seen yet. One application I try to show is Twitter as social listening. Balance is better. MORE >>