To read the full article:  Can Ethnography Save Enterprise Social Networking  (guest blog post on Ethnography Matters ). This month, Mike Gotta from Cisco Systems, makes the case for bringing the human back into enterprise software design and development, starting out with enterprise social networking ( ESN ). Recently,   MORE >>

Perhaps one of the most well-intentioned yet misunderstood categorizations I’ve seen made by a variety of sources has been a segmentation model which draws sharp distinctions between “teams”, “communities”, and “social networks” – essentially treating them as separate entities. Teams and communities are social networks. MORE >>

Another interesting article (2006) - key points I think are relevant but overlooked when it comes to the concept of stigmerg y and its influence on collaboration: the role of communication to enable effective collaboration, and the influence of "social negotiation" to guide the collaboration process of small teams. MORE >>

During a telephone conversation between us last week Aaron Fulkerson of MindTouch said he was going to pick up on my Collaboration Networks meme, and he has now produced a solid post on this topic. strategy: piecemeal departmental use of collaboration tools, MORE >>

Many organizations are using social media and social networks, but how do they know if they are using them appropriately or adequately? Do they have all the aspects of collaboration and cooperation supported in order to succeed as a social business? InternetTime SocialBusiness MORE >>