With Microsoft’s billion-dollar acquisition of Yammer , it’s clear that even the stodgiest corners of the business world are starting to come to terms with the idea that social has arrived and organizations need to find ways to leverage personal networks in innovative ways. Think e-harmony for the job seeker. and Bright. MORE >>

With Microsoft’s billion-dollar acquisition of Yammer , it’s clear that even the stodgiest corners of the business world are starting to come to terms with the idea that social has arrived and organizations need to find ways to leverage personal networks in innovative ways. Think e-harmony for the job seeker. and Bright. MORE >>

Microsoft Office SharePoint 2007 (MOSS) is a disappointing platform for social computing in my opinion. My position for some time has been that the next release will be a tipping point for Microsoft's social computing efforts. Social Analytics: Redefining Business Intelligence. plans: Enterprise 2.0: Critical Decisions For 2009. MORE >>

Yet now, the WCM market is growing based on customer experience management (CXM) needs, including multichannel delivery, content targeting, analytics, and integration with other CXM technologies.” IBM, Microsoft, Oracle, and OpenText); CXM stack players (e.g., Web analytics tools can give insight into how consumers use content. MORE >>

Microsoft has a proof of concept built on SharePoint - Looking Glass (must stress: It's a proof of concept (PoC), no mention of an actual working solution yet and Microsoft PoCs often have a dash of smoke and mirrors about them): But wafting the smoke aside and stepping around the mirrors, the concept is sound. Interesting stuff. MORE >>