Adoption Riots Socia MediaIn my most recent post I showed how the community and the police are on a rapid learning curve to use social media to help them cope with the rioters – who also use the same tools. The use of social media in the unrest looks like a game-changer. To shut them down makes the community and the police blind too! MORE >>

He is part of a group of 200,000 IBMers who work remotely. The IT group at IBM, far from being the Gestapo have a mandate to serve the workplace of the future. Tags: Adoption CIO Culture IBM IT Luis Suarez Work Life Balance Workplace of the Future Of course the answer is culture. The answer ironically is IBM! or 10pm. The key? MORE >>

adoption that I learned about through Twitter. adoptions emerged from the data. adoption efforts.   The report also states that the benefits on all three levels need to be communicated widely during the adoption process. know of one firm that had its first project come in under budget when they adopted enterprise 2.0 MORE >>

adoption has just occurred to me, stemming from a conversation with audience members at my KM Forum presentation the other day, and while writing the Implementing Enterprise 2.0 In Diffusion of Innovations , Everett Rogers describes the now well-known curve of user adoption. This changes the shape of the adoption curve. Web 2.0 MORE >>

key element of this feeling is that Baochi has “Super Fans&# ,  a group of customers who have formed a real relationship with her and Boingo. These Super Fans are the group who so enjoy their Boingo experience that they regularly evangelize Boingo’s services – without any prompting from Boingo. Be immediate. Be edgy. MORE >>