Companies worldwide are increasingly incorporating mobile technology and applications into their operations to increase productivity and revenue and reduce paperwork, as this infographic, commissioned by helpdesk software company Zendesk and based in part on GigaOM Pro research into the future of workplaces   (sub. clearly shows. MORE >>

The full deck is well worth going through - I have put that at the bottom of the post - but I wanted to highlight a couple of her slides on globalization of the internet and mobile. The pace of growth of mobile internet dwarfs that of the internet, certainly in developed countries, and to a massive degree in developing countries. MORE >>

2010 will mark the beginning of the end of US dominance of the web. 2010 will see a major privacy brouhaha , not unlike the AOL search debacle but around social and/or advertising related data. 2010 will see the rise of an open gaming platform , much as 2009 was the year of an open phone platform (Android). 2009 How I Did. MORE >>

David Pogue has tried to call the converged mobile platform which can be customized with applications the “app phone&# , because he considers a smartphone to be a phone that can check email. Tags: mobile It flashed on me last night.  Let me explain. First, you have to be clear on what a smartphone is.  I’ve quoted Arthur C. MORE >>

The workforce going mobile is no longer the exception but is instead the rule as more employees expect to use their own connected devices in a corporate capacity. Speaking this morning at our Net:Work 2010 event , Evan Kaplan said this mobilocracy expects certain support and services, which he called the “mobile worker bill of rights.&# MORE >>