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TONY KARRER [2009, Productivity] Better Memory
| MONDAY, JANUARY 12, 2009
A perfect keep / organize / refind / remind system: Keep everything ever encountered (without effort) Organize it (with little to no effort) Allow you to refind something you've seen before instantly based on incomplete information Create lists and other reminders so that you don't have to even remember that you know it - i.e., list of people on the team, list of blog posts to go back and read, etc.
BOXES AND ARROWS [2009, Productivity] Information Architecture for Audio: Doing It Right - Boxes and Arrows: The design behind the design
| MONDAY, JANUARY 12, 2009
This company specializes on the production of podcast, with the focus on audio. He publishes a monthly newsletter dealing with website production. Still, we can borrow from usability engineering when including audio: Design for the Target Audience: It’s still uncommon to apply the techniques of user-centered design to audio, but do convince your design team to produce content for the users, not its creators.
WEB WORKER DAILY [2009, Productivity] Stop Just Putting Out Fires, Start Really Working
| TUESDAY, JUNE 23, 2009
Editor’s note: With this post we welcome Amber Riviere to the WebWorkerDaily team. Think of those all-too-rare productive days that fall at the opposite end of the spectrum. So, how do you end the cycle of firefighting and have more of those productive days? Start off each day with a purpose and a plan so that you’re more productive and, in the end, more profitable. Written by Amber Riviere.
PORTALS AND KM [2009, Productivity] Box.net Builds Out Its Social Side
| TUESDAY, JUNE 2, 2009
Third, companies are now going beyond simple storage and access to use Box.net for team collaboration. They have also found that teams have gone beyond team collaboration to use Box.net for lightweight project management within the workflow. It is also integrated with Zoho that offers a suite of productivity applications (see Zoho: A Suite of Many Online Apps for Small to Midsize Business and Z oho Apps Go Mobile ).
PORTALS AND KM [2009, Productivity] Manymoon Provides Free Enterprise 2.0 Task Management and More
| MONDAY, JANUARY 26, 2009
It is a social productivity tool that allows business people to share information (e.g., You can also see the project team members and add new ones. He has setup a project called "Q1 Operational Plan" where revenue tasks have been assigned to Sales, lead generation tasks have been assigned to Marketing and product delivery tasks have been assigned to Engineering. He uses Manymoon to setup a project for each customer and share it with internal team-members.
WEB WORKER DAILY [2009, Productivity] Google Docs and Google Groups Come Together: It’s a Good Thing
| THURSDAY, SEPTEMBER 3, 2009
Replacing PM Tools for Small Teams. There are a lot of online project management and collaboration tools available free online that do the same sort of thing Google’s new sharing features do, but most of them are overkill for small team work. Say, for example, that you’re tasked with forming a small team at work with three or four people. The entire purpose of your team is to draft a new statement of purpose for your annual holiday dinner and year-end review.
WEB WORKER DAILY [2009, Productivity] Tungle: Schedule Meetings Your Way
| TUESDAY, APRIL 21, 2009
Initially released two years ago as an Outlook plug-in, the Tungle team used the alpha and beta versions of the platform as a market research tool, as much as a test of the platform itself. At the same time they uncovered user interface issues that are addressed in this launch release: users want to be able to use their favorite calendar, productivity or social networking tool, not just Outlook. Written by Jim Courtney.
PORTALS AND KM [2009, Productivity] My Reviews of the Collaboration Platforms on the Recent Forrester Wave™
| THURSDAY, OCTOBER 8, 2009
The Q3 2009 Forrester Wave™: Collaboration Platforms by Rob Koplowitz is out. Novell edged into the Leaders’ quadrant with its Teaming product. MindTouch 2009 Provides Enhanced Development Platform for Rich Collaborative Applications. Novell Teaming Brings Kempinski Hotels into Enterprise 2.0 and Novell Teaming 2 Brings a Richer Collaboration Feature Set.
BOXES AND ARROWS [2009, Productivity] Sketchy Wireframes
| SATURDAY, DECEMBER 5, 2009
In team environments, there can be a wide range of drawing skill levels… from the “can’t draw a straight line people to the “can’t put down their sketchbook people. This leaves a disparity in the quality of sketched deliverables produced by the team. Consequently, the more “finished the wireframes look, the faster they will expect to see the finished product.
TONY KARRER [2009, Productivity] Conversation on Conversations
| TUESDAY, APRIL 21, 2009
The practitioners I talked to about PPI [Personal Productivity Improvement] said they would love to participate in PPI coaching, provided it was focused on the content on their own desktops and hard drives, and not the stuff in the central repositories. Dave basically went through a transition from looking at KM as big central codified knowledge bases to going out to individuals and work teams in the organization to figure out how they could be helped on a tactical level.
NANCY WHITE [2009, Productivity] Tom Vander Wall Nails My Sharepoint Experience
| MONDAY, MARCH 23, 2009
I have deep interest in that story and that understanding, as it is one I rarely see inside enterprise, but I see with in the makers of the social tool products. Global NGOs often do not have the support team to help with implementation and roll out, leaders rarely use the software themselves, setting poor examples and middle managers have little incentive for creating the culture change to adopt the tool.
VIZTHINK BLOG [2009, Productivity] VizThink & Visual Thinking in ‘Associations Now’ Magazine
| FRIDAY, AUGUST 7, 2009
I encountered issues with gel ink reacting less than smoothly with my paper and pencil graphite lines, but thankfully, I was able to work through those issues and ink out the cover for production. Photoshop Production. Once I was pleased with the final illustration, I scanned it into my MacBook and began preparing the final art for production in Photoshop. Once the art was finalized, I shipped source artwork off for production.
BOXES AND ARROWS [2009, Productivity] UI Pattern Documentation Review
| MONDAY, JUNE 29, 2009
Development teams — usually incorporating a user experience specialist — then reference this documentation during implementation and upgrade processes. This synthesis process can result in widely-varying solutions to a single design problem across teams — especially when working with widely distributed and possibly culturally diverse groups. Introduction User interface (UI) patterns have the potential to make software development more efficient.
TRANSPARENT OFFICE [2009, Productivity] The Social Software Value Matrix
| WEDNESDAY, APRIL 29, 2009
You want your Product people to have conversations directly with the people who use their products. By launching these tools internally--within teams, departments, divisions, business units, etc.--you Mom always told me, "It's what's inside that counts." Companies are finally paying attention to how social media affects their business outside the company walls.
COLLABORATIVE THINKING [2009, Productivity] Circling Around To Enterprise 2.0 Again
| THURSDAY, MARCH 12, 2009
Products are neither Enterprise 2.0 compliant or not - products don't define E2.0 - it's how used, not what is. - by products - then forget about it. into a product feature/function discussion - at that point, who cares - wait for the next release. There is no industry standard criteria to determine what products are / are not E2.0 SharePoint is a product mashup of sorts. The blogging capability is perhaps the poorest of any enterprise product out there.
WEB WORKER DAILY [2009, Productivity] Tips from the Trenches: Fending Off Procrastination
| MONDAY, OCTOBER 5, 2009
“I work with a production partner so I have someone to whom I’m accountable. Plenty of people working alone and would like to team up with others to help push each other. 7, 2009. Tips & Tricks Getting Things Done GTD productivity productivity tools tips from the trenches No matter how good you’re doing on your quest for supreme efficiency, some days you’ll run into the ugly wall of procrastination.
NANCY WHITE [2009, Productivity] CPsquare’s Connected Futures Workshop
| TUESDAY, APRIL 14, 2009
I’m on the team again this time holding the fort on week 4. Have productive and lasting social connections with other participants, community leaders and community conveners. It’s time to register for the Connected Futures Workshop that begins April 20. My partners in learning/crime are John Smith , Bronwyn Stuckey , Shirley Williams and Etienne Wenger.
KMEDGE.ORG [2009, Productivity] A Better Solution for GM
| FRIDAY, JUNE 5, 2009
government thinks all it has to do is follow the management guidance of the White House auto team, give GM lots of money, fire the CEO, get labor concessions, set fuel efficiency standards, urge the company to create hybrids, and competitiveness will be magically restored. Exercise shareholder rights and lobby for a new board and management team. Womack and his co-authors must have had a crystal ball for 2009. Toyota, Nissan, and Honda are likely to be smiling today.
THE FASTFORWARD BLOG [2009, Productivity] Why [fill-in-the-blank] Fails?
| MONDAY, NOVEMBER 9, 2009
Software, processes, products, services: these are all all abstractions of reality. With a foot still in research, the Pixar team explores possibilities. Stanton worked with his team: “Each of these individual aspects of being under water looked great, but we couldn’t get them all to work in concert together. Is asking ‘why something fails’ the right question to find or solve the real problem?
- [2009, Productivity] IFLA report: Libraries promoting twenty-first century literacies (1)
She also showed a video of the Mindspot project in Aarhus, which is a youth library project, which includes young people (“mindspotters”) as part of the team. He also referred to Foucault’s conceptins of “technologies” - of power, self, production ands sign systems, and that these can be interpreted in terms of the library user’s needs. Another report from the IFLA/ World Library and Information Conference taking place in Milan, Italy.
COLLABORATIVE THINKING [2009, Productivity] Introducing SharePoint Writer
| SUNDAY, JUNE 14, 2009
OK, so that product does not exist - not today, and perhaps not even tomorrow (in a SharePoint 2010 timeframe). but in general, internal product teams at Microsoft need to leverage innovative work being done by other teams (that might be considered consumer-centric). Right now, given internal team structures and organizational boundaries - Microsoft is not prepared to leverages those opportunities (in my opinion).
JOHN BATTELLE'S SEARCHBLOG [2009, Productivity] New York CM Summit Lineup Posted, Registration Open
| TUESDAY, MARCH 24, 2009
Representing the majors will be Mike Hoefflinger , who left Intel (where he ran $1 billion of partner marketing programs) to head up product marketing at Facebook, and Eileen Naugton , who directs brand initiatives across Google. And major brands will be well represented: Lou Paskalis , VP Global Media at American Express, Jen Walsh , Global Director of Digital Media for GE, Lucas Watson , Global Team Leader for Digital at P&G, and many many more.
COLLABORATIVE THINKING [2009, Productivity] Beehive Session Notes
| TUESDAY, OCTOBER 13, 2009
Need to deploy multiple products, sometimes same / sometimes different vendors. Enterprise Messaging / Team Collaboration / Synchronous Collaboration / "Next Big Thing". Evolution of business productivity. Individual productivity. Group productivity. Enterprise productivity (Note: should perhaps be "network productivity"). Beehive: automate business connections, ensure intelligent participation, optimize enterprise productivity.
KMEDGE.ORG [2009, Productivity] Can Web 2.0 Really Help the Knowledge Management Cause?
| THURSDAY, APRIL 16, 2009
We put the information that people need in line with their daily activities and, by showing the productivity enhancement capabilities, we were able to secure executive sponsorship. But my team has a gut feeling that Web 2.0 What is it we want out of knowledge management implementations? We want organic growth of information, but we also want an "official version.". We want to promote innovation and open usage, but we cannot risk exposing proprietary intellectual property.
COLLABORATIVE THINKING [2009, Productivity] Part 2 - Relationships and Identity: Two Sides of the Social Networking Coin
| WEDNESDAY, JULY 22, 2009
Mary finds out that her area (as well as others in marketing and product development), are part of a “Corporate Facebook” pilot. In particular, she joins a marketing community and a product development community. However, in the product development community the reaction is very different. Several lead product developers end up following Mary’s blog that she sets up to capture information from her call center activities. Part 1 is here.
BOXES AND ARROWS [2009, Productivity] What design researchers can learn from hostage negotiators
| THURSDAY, NOVEMBER 12, 2009
The crisis response team has been called, and hostage negotiators are en route. Application to Design Research There are two types of behavior that we try to extract when conducting research: What the participant does (physical interaction with product) What he or she says (communication about the product) Our goal is then to study the interaction between these behaviors in order to tell a story about the user’s experience of the product. It’s 2 a.m.,
- [2009, Productivity] Largest ever organizational network analysis shows how social networks drive performance
BusinessWeek writes that Researchers at IBM and MIT have found that certain e-mail connections and patterns at work correlate with higher revenue production. Structural diversity and centrality of social networks are positively correlated with performance for both individual consultant and project teams. For years now I have been trying to get the message out to senior executives that effective social networks are critical to business performance.
PORTALS AND KM [2009, Productivity] Central Desktop Using Twitter for Sales, Service, and Brand Monitoring Conversations
| MONDAY, FEBRUARY 23, 2009
They provide a comprehensive SaaS based social technology platform used by business teams to interact, share and manage their daily work activities. Look for people talking about your product and provide answers. Impressed with Twitter’s capabilities, Central Desktop is now evaluating approaches to implementing micro-messaging capabilities into their platform for secure use by teams within an enterprise. There has been a lot of discussion about Twitter on this blog.
JOHN BATTELLE'S SEARCHBLOG [2009, Productivity] Welcome to Publishing Waterloo, NYT and WSJ
| TUESDAY, SEPTEMBER 8, 2009
We all love our teams - The Giants, the 49ers, the colleges (Cal, Stanford in the main), and the Sharks. If the WSJ and/or the NYT can create a "local" edition that *owns* these stories and tells them in a way that makes them meaningful to Bay area residents in a way that transcends traditional local blandishments, I can see a pretty strong audience developing for the product.
PORTALS AND KM [2009, Productivity] Forrester Discusses Barriers to Intranet Use and Suggestions to Get Better
| MONDAY, DECEMBER 28, 2009
A 2009 study at BT found that every £1 invested in the intranet produced £20 in exploited value. They also found that there are few incentives to change established work habits that night increase productive usage. Since It is often in charge of the intranet they think in terms of IT-centric intranet teams such as reduced storage costs rather that helping workers do their job better. Forrester recently released a report on What’s Holding Back Your Intranet?
REFLEXIONS [2009, Productivity] Does Corporate Failure = PKM?
| WEDNESDAY, MAY 13, 2009
I'm interested in PKM precisely because, like Nick, I'm interested in building better teams, communities, organizations and societies. These days I look at it on two levels: First, it's about taking a measure of personal responsibility for the learning, sharing and productivity required of. Nick Milton posted a critique of personal knowledge management, "PKM=Corporate Failure," in which he called PKM a distraction (seems so, since he took time to write).
REFLEXIONS [2009, Productivity] Forgiveness as a workplace intervention
| WEDNESDAY, FEBRUARY 11, 2009
Apropos of Monday’s outburst, this came across my feed this morning: Improving individual, team and organizational performance is a primary focus of management and human resource development (HRD). However, only in the past decade has the literature begun to report specific research on the effects of many of the psychological and behavioral constructs that influence performance and productivity of individual employees.
PORTALS AND KM [2009, Productivity] Collaboration Seen as Top Driver of Enterprise Content Management Investments
| THURSDAY, DECEMBER 17, 2009
Stephen Powers and his team surveyed 170 knowledge managers with decision-making roles in enterprise content management about their plans for the coming year. The team found that 72% of respondents said their organizations plan to increase ECM use or the number of ECM deployments in the next 12 months, while only 4% of organizations plan to scale back ECM use or number of deployments.
COLLABORATIVE THINKING [2009, Productivity] Year-End Thoughts On Enterprise 2.0 Social Software
| MONDAY, DECEMBER 21, 2009
If we look at collaboration in the late eighties and nineties, most information sharing and collaboration strategies focused on improving worker productivity. Later on, things shifted more towards activity-centric improvements (work groups and teams). Older ESSPs were fine in their days (focused on personal and team productivity or semi-structured work group activities). A partial list of points-to-ponder: Enterprise 2.0
TONY KARRER [2009, Productivity] [from gminks] Social Learning Measurement : eLearning Technology
| WEDNESDAY, APRIL 15, 2009
The recent MIT Study that showed that more highly networked individuals were more productive (see Workplace Productivity ). Among those were: # Number of new product ideas # Idea to development initiation cycle time # Retention/Employee turn over # Time to hire # Prospect identification cost # Prospect to hire conversion rate # Hiring cost # Training cost # Time to acclimation for new employees Remember, we are looking at the final outcome, not necessarily “did they learn”.
PORTALS AND KM [2009, Productivity] RightNow’s Fourth Annual User Summit, October 26-28
| THURSDAY, OCTOBER 15, 2009
David Vap, VP Products, will offer a product roadmap. However, just as with my other paid blog work for the AppGap and Fast Forward blogs, I am being given the freedom to write what I want without prior editing by the RightNow team. I have great respect for the product innovations and use cases at RightNow that I have written about on Portals and KM blo g , , and the AppGap , FastForward.
COLLABORATIVE THINKING [2009, Productivity] Microsoft's Unified Communications Predictions
| THURSDAY, JANUARY 8, 2009
UC gets unified The term "unified communications" has long been muddled and miss-used, and the problem is made worse by vendors who slap a "unified" label on products that are anything but. The challenge will be do get out of UC-enabled productivity tools - Microsoft needs to think more along the lines of process-centric applications which offer a more well-defined business case and set of metrics to prove that embedding UC services actually has merit (e.g.,
COLLABORATIVE THINKING [2009, Productivity] Enterprise RSS - RRW Readers Speak Out
| THURSDAY, JANUARY 15, 2009
When it comes to RSS readers, we've got to look at the enterprise itself and ask the following questions: Does IT want users installing yet another software product? Posted by: Eric Brown | January 12, 2009 4:47 PM. The Outlook team should be embarrassed by the user experience and the quality of the feature. Posted by: Nigel Hall | January 12, 2009 4:50 PM. Posted by: Christoph Schmaltz | January 13, 2009 12:17 AM. Posted by: Tim Bull | January 14, 2009 4:09 PM.
COLLABORATIVE THINKING [2009, Productivity] Collaboration 2.0 Inside Electronic Arts
| TUESDAY, NOVEMBER 3, 2009
Multiple YouTube channels including one for recruiting, Twitter for EA and commercial products, multiple branded web properties, forums for customer feedback - all these things influence employee experiences. Products have too many features - overwhelming users - giving someone a user manual means you have failed. gives every team or part of the organization a group social identity (e.g., Notes from a collaboration and social computing session at Enterprise 2.0
BOXES AND ARROWS [2009, Productivity] IA Summit 09 - Day 1
| THURSDAY, APRIL 9, 2009
IA Summit 2009 Podcasts The IA Summit was held in Memphis, TN from March 20-22. Emotional engagement is an enormously powerful driver in ensuring product success. A Real Nowhere Man: Managing Remote Teams Remotely – Joe Sokohl Not only do we work with people across the hall, across town, and across the country, but we also work with people we never meet from countries we know about only through Wikipedia or the Travel Channel.
JOHN BATTELLE'S SEARCHBLOG [2009, Productivity] What's Up With Feedburner?
| TUESDAY, AUGUST 18, 2009
SO I asked my crack engineering team to try and make sense of it. It feels like a dead product. For the best few days, I've been trying to edit the settings in my Feedburner account - the RSS feeds service that was once so useful, but since its purchase by Google, seems to have languished.
COLLABORATIVE THINKING [2009, Productivity] What Difference A Year Doesn't Make: Lotus Connections & SharePoint
| THURSDAY, JANUARY 22, 2009
One of the items I was hoping to hear at Lotusphere 2009 was outlined in a recent post by Guy Creese, Research Director of our Collaboration And Content Strategies group here at Burton. In his post, " Lotusphere 2009: What Might Have Been ", Guy articulates how IBM should have outlined a "surround and integrate" strategy for SharePoint. But - that means that IBM needs to let Connections "do its own thing" and not worry about slowing down or try to cross-sell other Lotus products.
WEB WORKER DAILY [2009, Productivity] Don’t Let Social Media Malware Slow You Down
| MONDAY, OCTOBER 19, 2009
Modern malware (malicious software), such as the March 2009 Koobface attempt, often succeed in infecting unsuspecting hosts and then going out and gathering sensitive information (such as credit card numbers) from its victims. Regardless of how many malware attacks you may have experienced, one thing is certain — even one attack can give your productivity a pounding. Tags: Tips & Tricks Malware productibty productivity superstar
PORTALS AND KM [2009, Productivity] Confluence 3.0 Released by Atlassian
| FRIDAY, JUNE 12, 2009
Prior to the release I spoke with Bill Arconati, Confluence Product Marketing Manager. Their first product was JIRA, a tool for issue tracking and it remains their largest seller. In 2004 their wiki product, Confluence, was released. Bill gave the example of a development team that might use Confluence in the product design phase and then add JIRA in the product development stage to track issues.
BOXES AND ARROWS [2009, Productivity] IA Summit 09 - Day 2
| WEDNESDAY, APRIL 15, 2009
IA Summit 2009 Podcasts The IA Summit was held in Memphis, TN from March 20-22. See the Slideshare “IA Summit 2009 :[link] page for up-to-the-minute lists of available presentations. UX Design & Deliverable Systems – Nathan Curtis One thing is brutally clear: no teams – in fact, no two individuals – seem to produce deliverables like wireframes the same way.
BOXES AND ARROWS [2009, Productivity] Interaction 09 Follow-up
| MONDAY, MAY 4, 2009
From February 5-8, 2009, IxDA hosted their second annual conference, Interaction 09 , in Vancouver, BC. The challenge for 2009 was to see if that energy could be recaptured a year later—in a new place and during undeniably pressing times. In his keynote titled “Irrational Behavior ( description | video ), Robert Fabricant showed us some concrete ways that his team at frog design is addressing pervasive public health issues in South Africa with Project Masiluleke.
TONY KARRER [2009, Productivity] Free Online Conference – Future of Learning - Incredible Speakers
| MONDAY, JULY 13, 2009
Amit Garg discussing where his innovation team is focusing. What business models, products, companies should we be watching? Josh, a long time analyst and source for trends in learning product and market data, trends and expert advice, will provide us with perspectives on what’s going on. This is probably the last update on the upcoming online conference. We are finally announcing the speakers and a bit more about what they will be discussing. You won't want to miss this.
JOHN BATTELLE'S SEARCHBLOG [2009, Productivity] Google Also Is Closing Any Number of Other Projects.
| WEDNESDAY, JANUARY 14, 2009
The answer from Google is that mail order catalogs provide more comprehensive product listings than can be found online and that making catalogs searchable was something it could do easily. "A A number of people [at Google] thought offline catalogs are much better than online shopping sites," said Urs Hvlzle, Google Fellow and member of Google's executive management team. Like Dodgeball, Google Video Uploads, Jaiku , and Google Catalog , and. I am not keeping track.
TRENDS IN THE LIVING NETWORKS [2009, Productivity] Six ways technology is transforming small business
| WEDNESDAY, NOVEMBER 18, 2009
Gardening and worm farm retailers Wiggly Wigglers in UK, Caminito Argentinean Restaurant in the US, Brasserie Bread in Australia , Martell Home Builders in Canada and many thousands of others around the world are examples of companies selling highly tangible, everyday products that have built outstanding success through the use of online social media. Productivity. Email and mobile phones have made us far more productive but also are in danger of overwhelming us.
JOHN BATTELLE'S SEARCHBLOG [2009, Productivity] Notable
| THURSDAY, MARCH 5, 2009
Google Video, a product that I worked on comes to mind. Part of the reason Google Video failed miserably against You Tube was that the team couldn’t iterate rapidly and build some of the community and upload features as rapidly as they wanted. I am going to be offline for the next few days, heading to hear the crack of the bat in Spring training with my son. Bliss. But a couple of very notable things: - Yahoo is playing ball again.
GREEN CHAMELEON [2009, Productivity] Blog>> How to Survive a Zombie Intranet
| SATURDAY, FEBRUARY 7, 2009
Dealing with the baggage and medieval layerings and backwaters of an accumulated, unmanaged environment is one of the biggest challenges in moving a culture to a more productive paradigm, let alone improving the practices and the accessibility of content collections. Everyone has their habituated routes through the maze, so nobody except KM and the intranet team have a sense of the craziness of the whole.
COLLABORATIVE THINKING [2009, Productivity] Persistent Group Chat in Office Communications Server R2
| TUESDAY, MAY 12, 2009
Parlano's leading product, MindAllign, delivered "persistent group chat". With OCS R2 launched in February 2009 that mystery has been resolved: Persistent Group Chat - Downloadable Data Sheet. In some ways, when the OCS team talks about discussions in group chat - the parallelism between real-time and async collaboration comes to mind. But - two teams - two products - probably not as much cross-functional alignment as I would want to see. .
JOHN BATTELLE'S SEARCHBLOG [2009, Productivity] Can 20 folks Make Bing? Nah.
| WEDNESDAY, JULY 15, 2009
And I've spent a fair amount of time with the team behind Bing, and I think Microsoft is equally serious about this effort. Cringely continues with what struck me as a very misinformed statement: The engineering teams for any of these products are, at most, 20 to 30 people.Bing hasn’t a hope of toppling Google as the premier search engine and Microsoft knows it. Did Microsoft really make Bing with a team of 20-30 folks?!
KMEDGE.ORG [2009, Productivity] Knowledge Transfer and On-the-Job Training Save the Day in this Economy
| FRIDAY, MAY 8, 2009
Tough economic times cause companies to reduce headcount, reorganize, merge, outsource, retool, add products, chase new markets, and act in many other creative ways. Each of these actions creates a transition such as an employee taking on a new role, a team introducing a new process or a new technology, or a partnership requiring a reset on "how we do things around here.". Beth McCoy, team leader of the Chemical Technology Team at the U.S.
COLLABORATIVE THINKING [2009, Productivity] Bowling Alone: The State Of Enterprise Instant Messaging
| SUNDAY, APRIL 12, 2009
IBM's Lotus Connections team is implementing something close to Twitter in an upcoming release (one might argue that it is closer to activity streams/FriendFeed than Twitter) - but still - at least it's in the ballpark. But IBM's Sametime team still is trying to figure out the different between IM/UC integration and micro-blogging/social messaging/activity streams as indicated by this recent post, Are you confused about how Sametime relates to Connections?
COLLABORATIVE THINKING [2009, Productivity] Cisco: Great Expectations But "Where's The (Collaboration) Beef"?
| WEDNESDAY, JULY 15, 2009
While the media stories below fail to provide detailed product guidance as to where Cisco is going, the information does provide interesting insight as to how Cisco’s leadership team thinks about collaboration, cloud computing, and other market initiatives. First, the good news: The company and its senior leadership team have done a very good job of selling the vision and marketing what solutions is has today as collaboration.
KMEDGE.ORG [2009, Productivity] Answers from the MAKE Award Winners
| MONDAY, JANUARY 5, 2009
On behalf of everyone at APQC, I'd like to wish you a happy 2009! Did Fluor buy a third-party product for back end, or did they redevelop in-house as I know their current KO was developed in-house? Dan Nerison : We originally purchased a third-party product in 1999, but have significantly redeveloped it in-house with over 40 releases in the past nine years. Is it a single individual or a task team of two or three employees to serve as contact, info source, and coordinator?
THE FASTFORWARD BLOG [2009, Productivity] Implementing Enterprise 2.0 at Booz Allen: Part One Overview of Business Drivers and Components
| TUESDAY, DECEMBER 8, 2009
In June 2009, Booz Allen was honored with the Open Enterprise 2009 Innovation Award so it is a good example to explore in depth. It was created from vision to launch in under 6 months leveraging a blend of Open Source, COTS, and custom-developed products. The Hello team made use of existing authoritative staff data and allowed each person to augment their Profile with a photo, short bio, and expertise or personal tags.
COLLABORATIVE THINKING [2009, Productivity] Microsoft Social Computing Overview
| MONDAY, OCTOBER 19, 2009
Back to information workers and productivity. find knowledge, share ideas, work in teams, feel valued, manage projects, build= a network and use content. Looks more like Facebook, supports skins for different product areas, etc. team site wiki: as people move from documents to web pages as medium of information exchange, need to support this within team sites - rich text editor. Notes from Christian Finn, Director, Social Computing.
PORTALS AND KM [2009, Productivity] Putting More Fun in Your Enterprise 2.0 Efforts
| MONDAY, DECEMBER 21, 2009
Rex begins with scientific premise that providing financial rewards to people for knowledge-based tasks is counter productive. I have also found that it undercuts the team sprit and sharing that collaborative organizations need. It certainly needs to be aimed at overall team success if used at all. It is the holiday season where you should be putting more fun in everything. Rex Lee did a nice blog post, Maximizing Business Value from Enterprise 2.0
COLLABORATIVE THINKING [2009, Productivity] Connecting With Customers Through Social Media
| WEDNESDAY, DECEMBER 9, 2009
Dell Canada responded because the team heard our customers. In less than a year, @DellnoBrasil has already generated nearly $800,000 in product revenues. Update: Earlier this morning, Manish Mehta, who wrote the first blog post here at Direct2Dell, and who worked for years on both Dell.com and Support.Dell.com and now leads Dell's Social Media and Community team, recently published a guest blog post on Huffington Post with more insight on this topic.
TONY KARRER [2009, Productivity] Convert ILT to eLearning - Estimating
| WEDNESDAY, OCTOBER 14, 2009
Is the person doing the conversion already familiar with the product or service being taught? How many people will be working on the conversion team? How will the finished product be implemented within the organization? If so, will this product be required to interface with that LMS? I received an inquiry from a reader and I'm hoping that people can chime in on their thoughts.
PRODUCTFOUR.WORDPRESS.COM [2009, Productivity] Is Collaboration Enough for Knowledge Management? « Product Four
| WEDNESDAY, MAY 26, 2010
Product Four Solving hard problems (why e2.0 In the last couple of weeks, I’ve written (dashed-off is more accurate) about the relationship between collaboration and team productivity, and collaboration and the ability to connect the dots. I’m working to ensure that we move the conversation away from collaboration per se, to what we’re actually trying to achieve - We want to increase the productivity of knowledge work.
COLLABORATIVE THINKING [2009, Productivity] Microsoft Vine: Social Messaging Entry For Alerts & Status
| TUESDAY, APRIL 28, 2009
I really do enjoy seeing this type of innovation coming from Microsoft - the SharePoint team could learn a lot by working more closely with these folks - and consider leveraging their solutions for the next release of SharePoint. The Vine service initially was developed by the Windows Live team , post Hurricane Katrina. Eventually, products and services started in the accelerator will transition into one of Microsoft’s existing business divisions,” a spokesperson said.
PORTALS AND KM [2009, Productivity] More on Taking Social Media Policies Inside Enterprise 2.0 - Eight Issues to Consider
| MONDAY, OCTOBER 19, 2009
I remember that some clients of my former employer required all presentations and discussions to use a pseudonym for the client, even when the project team was the only audience for them. 9: Productivity impact - This remains an issue inside the enterprise. Tech Republic recently posted on 10 things you should cover in your social networking policy. There has been a lot of discussion on this topic, including my prior post, Social Media Policy Outside and Inside the Enterprise.
KMEDGE.ORG [2009, Productivity] Can Wisdom Be Taught?
| FRIDAY, APRIL 3, 2009
After all, how can a veteran project manager say what he's looking for as he "takes care" of his team or a long-serving nurse explain how she just "knows" when a patient is in trouble? And the generation replacing them is smaller and more mobile that their elders--a fact that makes a quick ramp to productivity even more important. Beth McCoy, team leader of the Chemical Technology Team at the U.S.
ANECDOTE [2009, Productivity] Trends that will affect enterprise collaboration
| TUESDAY, JANUARY 6, 2009
Mostly, however, the investment is in the salaries paid to their people who could become more productive with a systematic approach to team, community and network collaboration. They'll need to partner and collaborate to create new products and services faster than their competitors. The beginning of the year is a good time to take stock of where things are going and try and get a handle on the macro trends affecting our work.
COLLABORATIVE THINKING [2009, Productivity] Communicate The Mission In Turbulent Times
| TUESDAY, JUNE 30, 2009
Threshold, Spring 2009, [link]. billion investment in research and development -- increasing agricultural productivity, reducing dependence on fossil fuels and protecting lives. When we have an aligned team that understands" very clearly what the goals and the tradeoffs are, "that's when things can absolutely happen," Kullman said.
PORTALS AND KM [2009, Productivity] Creating Information Architecture at Océ in the Age of Enterprise 2.0
| TUESDAY, SEPTEMBER 29, 2009
Océ distinguishes between four types of information that should be managed consistently and in context: product information, project information, departmental information, and process information. All project information is managed in the collaboration site, except for design information, software code, the product structure and related parts and specs and resource information. There is a common product cycle management tool to help with this.
COLLABORATIVE THINKING [2009, Productivity] Dear SageCircle
| TUESDAY, MARCH 24, 2009
Why Social Media Can Represent a Real Challenge to AR Teams. SageCircle has previously commented on the growing importance of social media in the analyst relations ecosystem and the need for teams to become engaged. The lack of any review cycle by either vendors or the firms themselves allows for very timely posting, but can represent a real challenge to AR teams. . So how should an AR team react? . Know your AR team policy for commenting on blogs or twitter.
TONY KARRER [2009, Productivity] How long does it take to select an LMS?
| THURSDAY, JANUARY 8, 2009
I put out some of that data in my post - LMS Team Size and Time - Wow 23 Months! The first steps in my process are: Form a core selection team and define stakeholders Define business and learning strategy Agree to process with key stakeholders Bryan jumps by these. In other words, you would need to have business and learning strategy and a core team identified before you start. I saw a post by Bryan Chapman discussing how long it takes to select an LMS.
COLLABORATIVE THINKING [2009, Productivity] Oracle Beehive 1.5: Still A Work-In-Progress
| MONDAY, MAY 11, 2009
Team workspaces, web / video conferencing, and integration with desktop productivity tools (including Windows Explorer) were the among the list of improvements cited in the press release. Team Collaboration (document library, wiki, team calendar, micro-blogging, search, RSS, workflow, etc). Analysis: Oracle makes the case the collaboration has been fragmented across three major domains (Enterprise Messaging, Team Collaboration, and Synchronous Collaboration).
PORTALS AND KM [2009, Productivity] Is Twitter Like Going Out for a Smoke?
| THURSDAY, SEPTEMBER 3, 2009
Yesterday I wrote about Learning to be Productive at the Water Cooler based on a post by Arie Goldshlager and a study by MIT’s Alex Pentland and Benjamin Waber. The quick answer, water cooler discussions increase productivity and Twitter is the new virtual water cooler. Eric, a team member, “was always more informed than anyone else. He was our eyes and ears, and was invaluable to the team.”.
PORTALS AND KM [2009, Productivity] Dion Hinchcliffe Enterprise 2.0 Conference Workshop – Part Two
| MONDAY, JUNE 22, 2009
Giving more authority to people who fill potholes by providing them with all the data on their daily assignments increases morale and productivity as they will know the best way to complete the tasks. He added more adoption strategies: listen to users, simply the access and production of knowledge, develop a clear communication plan to promote the effort, involve all key stakeholers (but go slow on this), integrate all forms of communication, develop a clear motivation plan.
- [2009, Productivity] The Cultural challenge (for outsourcing companies)
A growing number of providers are starting to demonstrate capabilities that will help organizations look beyond cost savings to achieve other benefits, including access to scarce skills, resource agility, productivity gains, process improvements or innovation. European executives need be comforted by the client-facing sales team that their consulting firm has the competences to deeply understand the given business.
HAROLD JARCHE [2009, Productivity] Effective knowledge sharing
| WEDNESDAY, APRIL 15, 2009
The practitioners I talked to about PPI [Personal Productivity Improvement] said they would love to participate in PPI coaching, provided it was focused on the content on their own desktops and hard drives, and not the stuff in the central repositories. Generally speaking, codified knowledge does not help teams to produce any better unless the team is rather inexperienced. Interpersonal sharing can be more effective for some teams but it is time-consuming.
- [2009, Productivity] Is sharing knowledge really desirable (question asked on Linkedin)
It is more organized for achieving the company’s goals by having people more focused on their department’s/team’s objectives. Sharing of information between teams/departments strictly limited to what is needed for the operational work flow/supply chain, or in other words, “share [the information] needed to do the job – no more no less”. Does well in a “best cost approach” (as opposed to “best product/solution approach”).
PORTALS AND KM [2009, Productivity] Pistachio Consulting’s Enterprise Microsharing Tools Comparison
| FRIDAY, JULY 17, 2009
The communications and collaboration potential these tools have for leveraging personal and team effectiveness is dramatic. The applications are inexpensive to run, save travel, lost time, email and other costs, unlock latent value and hidden knowledge, and increase employee productivity, motivation, retention and career opportunities. Nineteen micro-sharing applications are reviewed and compared in Pistachio Consulting ’s E nterprise Microsharing Tools Comparison.
JOHN BATTELLE'S SEARCHBLOG [2009, Productivity] Patch Funded by Google Exec
| MONDAY, FEBRUARY 23, 2009
With all the conversation recently (see here and here ) around Google's role in either destroying or underwriting newspapers, this news was interesting: Tim Armstrong, Google’s president of advertising for North America and Latin America, is underwriting a new startup called Patch, which plans to put small teams of journalists in communities all over the country to produce hyper-local news content.
COLLABORATIVE THINKING [2009, Productivity] Oracle's View On Enterprise 2.0
| WEDNESDAY, JANUARY 7, 2009
That will change in 2009 - in part because Oracle's E2.0 from a philosophical perspective (there is no mention of products). Billy Cripe is the director of product management, Enterprise 2.0 Vince Casarez is vice president of product mangement, Enterprise 2.0 10] Aggregating the varied inputs, precipitating the valuable outcomes through team-enabled decision making, and enabling employees to make better business decisions is the result.
TONY KARRER [2009, Productivity] Improved Learning or Business Benefits
| MONDAY, MAY 4, 2009
John: For learning organizations we help build productive, skilled, thinking individuals and teams. The closest to a real business benefit is "productive, skilled, thinking individuals" – but that's still a distance from what most business people would think of in terms of real business benefits.
THE FASTFORWARD BLOG [2009, Productivity] The lesson of the Netflix Prize
| WEDNESDAY, SEPTEMBER 30, 2009
For those that do not know – Netflix held a multi year competition to find a better search and ratings system – many teams competed. In the final stretch the breakthrough came when many of the teams joined forces – the big difference was made by adding teams that up to then had “got it wrong. The top two teams beat the challenge by combining teams and their algorithms into more complex algorithms incorporating everybody’s work.
- [2009, Productivity] Summary of Twitter stream from Enterprise 2.0 Executive Forum
PRIANational: Thanks to @rossdawson and the team for the enterprise 2.0 Well one, Ross and team! ideagarden: Wrapping up #e2ef Thanks @rossdawson & team, great event :-). Well one, Ross and team! forum #e2ef 2009 [link]. gpdawson: Enjoyed a great conference on Enterprise 2.0 - well done @rossdawson and team #e2ef. Alex_Manchester: Pete has a blogger-based internal comms blog for his team's internal comms #e2ef. At Enterprise 2.0
FUTURE OF WORK [2009, Productivity] Want to Jump-Start the Economy? Send Everyone Home
| TUESDAY, MARCH 10, 2009
Here’s their lead: San Diego, CA (USA), March 10, 2009 —A new Telework Savings Calculator shows that U.S. Best Buy, British Telecom, JD Edwards, and American Express show home-based employees to be 20-40% more productive than their office counterparts. Well, maybe not that easy. But also not that surprising.
COLLABORATIVE THINKING [2009, Productivity] Oracle's View On Enterprise 2.0 (Part Two)
| MONDAY, JANUARY 12, 2009
One of the Oracle authors (Billy Cripe is the director of product management, Enterprise 2.0 In business these manifest as working groups, teams, email distribution lists, etc. The shared business purpose for a working team is not the same as for the board of directors. As Billy outlines - working groups and teams are two very common enterprise methods of organizations - they are not always however completely self-organizing.
- [2009, Productivity] Insights from Social Media Strategies event
The Cascade team engaged in a social media 101 session with Edelman PR, and worked out what to do. This was the first time the Fosters Group had engaged in social media, so there was much nervousness, with the legal team seeing the strategy as high risk. They use their community on Facebook, Twitter, and their own website to get feedback on any ideas they have for products and engaging their community. Today The Insight Exchange ran its Social Media Strategies event.
JOINING DOTS: BLOG [2009, Productivity] Microsoft vs Google in the Search Wars
| FRIDAY, MAY 29, 2009
Just not sure it's a good thing for Microsoft Comparing with the likes of SQL and Exchange is comparing apples with pairs*, I always tell people to never underestimate just how hard MS will work to develop the winning product. Competing against 'free', a product used by one audience and paid for by another, is a completely different challenge and one that MS has yet to succeed in.
COLLABORATION 2.0 [2009, Productivity] LinkedIn to IPO in 2010? Facebook to Find a Business Model? | ZDNet
| TUESDAY, DECEMBER 29, 2009
Windows 7 Microsofts Windows 7 arrived in late 2009 and kicked off a PC upgrade cycle thats expected to. By Oliver Marks | December 29, 2009, 12:36pm PST Summary Despite the claims from LinkedIn that an IPO isn’t imminent, I wouldn’t be surprised to see that happen in 2010. ” A Selection of 2009 Collaboration Posts Twitter: Tragedy of the Commons Related Discussions on TechRepublic Did you know you can take part in these discussions with your ZDNet membership?
- [2009, Productivity] A list of business applications for blogging in the enterprise
The structure of a blog is well suited for project team members to share current activities with RSS updates and ability to discuss issues as they occur. Writing relevant blogs enables companies to engage in conversations with customers or potential customers about their interests and issues, both building goodwill and generating insights into how best to serve that community, including new product ideas. We're getting a great response to our Implementing Enterprise 2.0 report.
COLLABORATIVE THINKING [2009, Productivity] Enterprise Social Messaging: Vendor Replies
| MONDAY, MARCH 9, 2009
Security monitoring at our network, hardware, and application level are implemented and constantly maintained by our network operations and security team. However, Eugene is also in workspace that Alan is not authorized to, for example Leadership Team. I'm not aware of a competing product that goes deeper or does more.
COLLABORATIVE THINKING [2009, Productivity] UC And ROI: Round2: IBM's Truth And Fiction Example
| FRIDAY, FEBRUARY 6, 2009
John Del Pizzo from the IBM Sametime team responded to my post - but, I'm not persuaded by the counter-arguments. . This example is a stretch for me - a big stretch - most customer-facing applications on web sites that are handled by call centers do not use off-the-shelf generic IM products. I probably get this question once a week from our sales teams. we didn't go near the productivity gain potential in the Renovations, Inc composite example.
ENTERPRISE 2.0 EVANGELIST [2009, Productivity] It’s more important than ever to identify subject matter experts in your company
| TUESDAY, MARCH 24, 2009
project, the work would have naturally gone to someone in the content management team, regardless of their experience/interest in collaborative web technologies. Here are a few examples: find people to work on new markets/products. find all people who have interacted with a certain product/project. for regulated industries - identify everyone who’s worked on a certain drug/product.
COLLABORATIVE THINKING [2009, Productivity] Why History Is Relevant To The Future Of Collaboration
| MONDAY, JANUARY 5, 2009
Dennis Howlett recently sent the ESME team a link to a long article about VAXNotes which was a collaboration tool that was active in the 1980’s (!) Research and product development organisations are distributed around the world, as are the sales, marketing, and technical support groups that interface with customers. There are many complex products at varying stages in their life cycles.
- [2009, Productivity] The knowledge challenge (for outsourcing companies)
Furthermore, innovation is nearly always the product of collaboration between individuals/teams/companies. [Below is an article I wrote in Nov 07 for a now defunct Indian website. I stand by it even more today]. For Indian outsourcing providers, their business is evolving towards securing partnerships for innovation with their customers. It is therefore no longer only about cost-savings and taking on non-core activities.
NANCY WHITE [2009, Productivity] Co-Graphic Recording on Agricultural Sustainability
| THURSDAY, APRIL 16, 2009
The ASI team led by Tom Tommich had an ambitious three days planned, with the work from one day cascading and driving the next day. The content was dense so as you look at these, they probably won’t make sense as stand alone products. Last month I had the pleasure of co-graphic-recording with the amazing Mariah Howard at the ASI Agriculture Sustainability Symposium in Davis, California. I have some of the pictures here and am attempting a slideshow embed below!
TONY KARRER [2009, Productivity] Multimedia Storage
| WEDNESDAY, FEBRUARY 18, 2009
Military multimedia development is contracted to 3 or four different companies who put development teams here on the base to research and develop the courseware using government provided computers, software and networks. Once you have a finished product and it's been cleaned up and put in a 'run time' condition for the LMS, size (while still important) does not become that much of a storage issue. Another good question from a reader.
PORTALS AND KM [2009, Productivity] Implementing Wikis in the Age of Enterprise 2.0 at Océ
| THURSDAY, SEPTEMBER 24, 2009
It has four main sections: expertise wikis, department wikis, product wikis and project wikis. The product and project wikis were moved out the R&D wikis to provide greater access. When these wikis were integrated they discovered a number of teams working on similar efforts that were not fully aware of this. These teams were able to share useful information and learn from each other.
WEB WORKER DAILY [2009, Productivity] Hard Selling vs. Soft Selling: Which Approach Do You Use With Clients?
| WEDNESDAY, FEBRUARY 25, 2009
Still, whether we’re providing products or services , we can’t escape being a sales person from time to time. The decision should be made now, and you want to step up and offer yourself as a part of their team. According to the study, consumers were 30 percent more willing to buy a product through non-direct advertising rather than media advertising. Written by Celine Roque. “Are you going to buy this or what?
THE FASTFORWARD BLOG [2009, Productivity] Social media experience at Mayo Clinic
| TUESDAY, JANUARY 27, 2009
The technologies serve as multiple ways to get the story out and Lee and his team (which is much smaller than I would have predicted) are smart enough to not get in the way of those stories. What they are learning is that the Flip provides good enough production values and doesn’t get in the way of the storytelling. Image via Wikipedia.
THE FASTFORWARD BLOG [2009, Productivity] A reader’s guide to Clay Christensen and disruptive innovation
| SATURDAY, JUNE 27, 2009
Christensen started with a more interesting, and ultimately more productive, question. On the other hand, the plans by themselves won’t guarantee that you can assemble a team with the necessary qualifications to execute the plan successfully. A dozen years ago, at the height of the dotcom boom, Harvard Business School professor Clay Christensen published The Innovator’s Dilemma.