The heart of what knowledge workers do on the job is collaborate, which in the broadest terms means they interact to solve problems, serve customers, engage with partners, and nurture new ideas. Technology and workflow processes support knowledge worker success and are increasingly sources of comparative differentiation. Those able to use new technologies to reshape how they work are finding significant productivity gains. Roberts, Six ways to make Web 2.0 MORE >>

It doesn’t matter how focused you are, working from your remote office likely entails more than a few distractions. For each of us those distractions will be different (I just had to break my morning’s work to move my goat to a new patch of grass; you may not have to cram this particular commitment into your schedule). I know that if I can keep these distractions in check, I’m on my way to maintaining good focus through my day. MORE >>

Hot List - March 1, 2009 to March 31, 2009. Wanted/Needed: UX Design for Collaboration 2.0 - Boxes and Arrows , March 12, 2009. Twitter Compared to IM, Email and Forums - Collaborative Thinking , March 2, 2009. “Search Is A Pencil&# - John Battelle’s Searchblog , March 9, 2009. The Conversation Is Shifting - John Battelle’s Searchblog , March 7, 2009. LMS and Social Learning - elearning Technology , March 31, 2009. MORE >>

Babble Australia Defamer Australia Gizmodo Australia Kotaku Australia Lifehacker Australia US | Chumby | Mobile | Twitter | RSS | Tip Your Editors Lifehacker Australia Communicate Design Fix Money Organise Travel Work Work Hive Five: Five Best Mind Mapping Applications By Jason Fitzpatrick on March 30, 2009 at 2:00 AM Mind mapping is a great way to add structure to brainstorming sessions and visualise your ideas. The interface is simple and intuitive to use. MORE >>

Many thanks to Ms. Goodwin and Wiley for allowing us to share this with our readers. Things to watch out for. Jumping to solutions—ask what problem the solution would solve. What is this product going to be? When is the version we’re designing going to be released? How will you, personally, define success for this project? Is there anyone you think we need to speak with who isn’t on our list? Copyright (c) 2009. MORE >>