Of course I’m not the only one to call 2010: The Year of the Community Manager. Community Managers by Luc Legay. I’ve watched the demand for online community managers (CM) build tempo this past year. Perhaps it follows last year’s frequent request from clients and others for “facebook in a box&# for their organization. MORE >>

Data was collected from nearly 300 organizations worldwide between June and September 2009. The five major trends for the future of intranets covered in the 2010 report are summarized below. Jane McConnel l is an intranet strategy consultant based in France who has worked with intranets since 1998. Communication was primarily top-down. MORE >>

The 39th Workshop on Instruction in Library Use (WILU) will be held at McMaster University, Hamilton, near Lake Ontario, Canada, from May 12 – 14, 2010. link] Photo By Sheila Webber: Western Park, Sheffield, October 2009. This year’s theme is Design Play Learn , and "explores best practices in instructional design, gaming and more". MORE >>

learn an enormous amount from Twitter and for the past several months have summarized this with my weekly Friday’s Finds posts [due for a format change in 2010]. Twitter has significantly change how I communicate online. This past year I made around 5,000 Tweets or about 13 a day. You can only get one thought or comment out at a time. MORE >>

Tuesday, May 12, 2009 | 11:00am EDT (15:00 GMT) | 3 Hours. collection of his Newspaper Blackout Poems is forthcoming from HarperCollins in February 2010. When: Tuesday May 12, 2009 @ 11:00 EDT (15:00 GMT). As promised, we’re starting to roll out the VizThinkU schedule. with Mike Rohde, Sunni Brown and Austin Kleon. MORE >>